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Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

4.5 star property
Adults-only luxury on the beach
your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Terrace/patio
1 bedroom, premium bedding, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine
Lobby
Couples treatment room(s), steam room, body treatments, hydrotherapy
Reviews
8.2

Very good

Popular amenities

  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • On private beachOn private beachOn private beach
  • Pet-friendlyPet-friendlyPet-friendly
  • Hot tubHot tubHot tub
  • Spa
The price is NZ$744
includes taxes & fees
20 May - 21 May

Explore the area

Map
Carretera Cancun-Chetumal KM 72, Riviera Maya, Puerto Aventuras, QROO, 77710
  • Popular LocationBlu Riviera Maya17 min walk
  • Popular LocationPuerto Aventuras Golf Club6 min drive
  • Popular LocationPuerto Aventuras Marina12 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)64 min drive
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Room options

View all photos for Rock Royalty Level - Deluxe platinum, 1 king bed

1 bedroom, premium bedding, in-room safe, desk

Rock Royalty Level - Deluxe platinum, 1 king bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Swim-up King

1 bedroom, premium bedding, in-room safe, desk

Deluxe Swim-up King

Highlights

Balcony
Soundproofed
Private pool
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed PURE allergy-friendly

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed PURE allergy-friendly

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Separate bath and shower
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed

Deluxe Platinum Sky Terrace, one king bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 86.9 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Gold king bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Rock Suite Platinum

Rock Suite Platinum

Rock Suite Platinum

Highlights

Balcony
Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Premium bedding
  • 45 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Deluxe Diamond, one king bed

1 bedroom, premium bedding, in-room safe, desk

Deluxe Diamond, one king bed

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Premium bedding
Separate bedroom
Bathrobes
  • 45 sq m
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Gold, two double beds

Deluxe Gold, two double beds

Deluxe Gold, two double beds

Highlights

Balcony
Soundproofed
Private indoor hot tub
Air conditioning
LCD TV
Separate bedroom
Premium bedding
Blackout curtains
  • 43.0 sq m
  • Sleeps 3
  • 2 Double Beds

Similar properties

Walk to Kantenah Lagoon

2 outdoor pools

Hard Rock Hotel Riviera Maya - All Inclusive

Puerto Aventuras
On private beach
Pool
Hot tub
All-inclusive
8.0 out of 10, Very good, (1005)
The price is NZ$716
per night
14 May - 15 May
Hard Rock Hotel Riviera Maya - All Inclusive

About the area

Puerto Aventuras

Located in Puerto Aventuras, Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive is next to a golf course and on a private beach. Xplor Theme Park and Ferry to Cozumel are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Half Moon Bay. Xcaret Eco Theme Park and Xenses Park are also worth visiting. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.
Visit our Puerto Aventuras travel guideOpens in a new window

What's nearby

  • Blu Riviera Maya - 17 min walk
  • Puerto Aventuras Golf Club - 6 min drive
  • Dolphin Discovery - 8 min drive
  • Puerto Aventuras Marina - 12 min drive
  • Oasis Beach - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 64 min drive

Restaurants

  • The Market - 11 min walk
  • El Abuelo - 9 min drive
  • Toro Steak House - 7 min walk
  • Restaurante Ipanema - 8 min walk
  • Bamboleo Snack & Grill - 10 min drive

About this property

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive

Luxury all-inclusive property next to a golf course
A free breakfast buffet, 18 holes of golf and free water park access are just a few of the amenities provided at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive. With amenities such as a private beach and sunloungers, this property is the perfect place to soak up the sun. Indulge in a massage, a body treatment and aromatherapy at Rock Spa, the on-site spa. At the 9 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. The gym offers yoga classes and fitness classes; other things to do include basketball, volleyball and ziplining. In addition to a nightclub and a swim-up bar, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 3 outdoor pools with a waterslide, sunloungers and pool umbrellas
  • Free self-parking and valet parking
  • Bike hire, 2 outdoor tennis courts and a round-trip airport shuttle (surcharge)
  • Beach towels, a front desk safe and beach umbrellas
Room features
All 577 rooms boast comforts, such as private indoor hot tubs and 24-hour room service, as well as perks, such as premium bedding and laptop-compatible safes.
More amenities include:
  • Bathrooms with Jetted bath and designer toiletries
  • LCD TVs with premium channels
  • Balconies, coffee/tea makers and daily housekeeping

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Snorkelling

Land activities

Cycling
Tennis

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 coffee shops/cafes
  • 7 bars/lounges
  • 9 restaurants
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Ciao
  • Dive
  • Le Petit Cochon
  • Los Gallos
  • Toro

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Free water park
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Gym
  • Karaoke
  • Nightclub
  • Pilates classes
  • Spa tub
  • Tennis lessons
  • TV in common areas
  • Volleyball
  • Waterslide
  • Yoga classes
  • Ziplining

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 50 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per pet, per stay
Welcoming dogs and cats only
Up to 40 lb per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: USD 68 per person (return)
  • Pet fee: USD 150 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash

We should mention

Reservations are required for golf tee times, massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Hard Rock Hotel Riviera Maya Adults Solidaridad
Hard Rock Riviera Maya Adults Only
Hard Rock Riviera Maya Adults Only Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Puerto Aventuras
Hard Rock Hotel Riviera Maya Adults All Inclusive
Hard Rock Hotel Riviera Maya Adults Only All Inclusive
Hard Rock Riviera Maya Adults
Hard Rock Hotel Riviera Maya Adults Only All Inclusive

Frequently asked questions

Does Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive have a pool?

Yes, this property has 3 outdoor pools.

How much does it cost to stay at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?

As of 11 May 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive on 20 May 2024 start from NZ$743.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive pet-friendly?

Yes, this property allows cats and dogs with a maximum weight of up to 40 lb per pet. There's a fee of USD 150 per pet, per stay.

How much is parking at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?

Check-in start time: 3:00 PM; check-in end time: 5:30 AM.

What time is check-out at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?

Checkout is at noon.

Does Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of USD 68 per person applies.

Are there all-inclusive benefits at Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include snorkelling, kayaking, cycling and more.

Where is Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive located?

Located in Puerto Aventuras, this beachfront property is next to a golf course and within 2 mi (3 km) of Oasis Beach, Puerto Aventuras Marina and Puerto Aventuras Golf Club. Fatima Bay and Kantenah Lagoon are also within 3 miles (5 km).

Hard Rock Hotel Riviera Maya - Adults Only - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 204 out of 397 reviews" "
Rating 8 - Good. 87 out of 397 reviews" "
Rating 6 - Okay. 65 out of 397 reviews" "
Rating 4 - Poor. 19 out of 397 reviews" "
Rating 2 - Terrible. 22 out of 397 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Christopher, Carrollton

Travelled with family, Travelled with group
I paid for the adults Heaven since we were there with 60 other family members thst were allbadults and we were the only ones to moved to the family resort. Our room had a water leak in the ceiling as well...and the concierge was only able to book dinner reservations between 11am-2pm which was when we were away for excursions. Could keep going but it was a great experience for us but we did tye best we can.
Stayed 4 nights in May 2024

2/10 Terrible

chris

Disliked: Cleanliness, staff & service
Poor Service throughout
Stayed 4 nights in Apr 2024

10/10 Excellent

Simone

Stayed 4 nights in Mar 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service
We have a issue whit our toilet for 2 days was making wear noises after you flushed, they give me a massage for me and my wife, but was kind of disturbed, also the page in Expedia said that you have one bottle of bounle wine per stay and they said than no and they charge me for bottle, there some amenities that they don’t have anymore but still advertised.
Stayed 4 nights in Mar 2024

10/10 Excellent

Osmond Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024

6/10 Okay

Jessica Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We spent nearly 3500 on a vacation for two with a swim up room. Our expectations for superior service were met, the staff is wonderful and kind. But in all truth - the food was mediocre at best and the reservation system isn’t the greatest either. We were very disappointed in our all inclusive meals except for Wai - the Thai restaurant. Our swim up pool room faced the restaurant Faro and had no views of the ocean. We literally stared at a wall. Overall, we don’t recommend the hard rock if you’re looking for elevated dining and a peaceful vacation. We were on the adults only side, so we can only speak to that area. But overall, if we ever go back, we would definitely stay elsewhere for the price. We paid over 1000 a day for accommodations and mediocre food.
Stayed 3 nights in Feb 2024

2/10 Terrible

Sandra Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Could not get food 24/7.....around 4;30 when we arrived.....very little selection.....plus......a lot of walking for my age
Stayed 5 nights in Feb 2024

10/10 Excellent

Reese

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best resort ever
Stayed 3 nights in Feb 2024

8/10 Good

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property shows age, for instance. The stairs leading to the roof were old, creaky, and warped. picture showed tub in room. tub was located on roof. not a large jacuzzies like pictured in add. The workers were great, Maria at afar was awesome
Stayed 11 nights in Feb 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024