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"Everything was nice "

"Friendly staff, good restaurant, nice room "

"Very old furnishings, no coffee pot in room and lobby coffee not available until 8am. "

"Room cleaning was made every other day unless if requested. I learned it on my second day, and not upon arrival, so after a day out I was desapointed to see my room not clean. I asked for my room to be cleaned which was done immediately. I also asked for my room to be cleaned the next day as instructed. Well, when I came back the next day to my room after a day of walking outside in the rain, my room hasn’t been made yet. I called and requested the room to be clean and explained what happened the day before. I waited 20 min., but no one came. I went to the lobby to complain, and was told that they were going to take care of it. I waited in the bar and came back an hour later after my arrival to see a set new set of dry towels, but the room still not cleaned! I called again and requested the room to be cleaned, which was done. Since I spent most of the day outside and it rained a lot, my jeans and socks were still wet. The staff was overall nice, but made it clear that I was bothering them and that I was to be patient. I thought it was insulting! "

"Decent enough, needs a little tlc in the bathrooms, loose fixtures and mold around the dispensers in the shower. The window would not close completely, we didn’t mind being on the 16th floor and we like it cooler when sleeping. Beds are firm. Close proximity to a lot of places within a 20 minute walk. Bus and train are within 3-5 minutes. "

"Clean room, friendly staff, can’t complain !"

"Me encantó el hotel Arlo NoMad. La ubicación es perfecta, puedes caminar a muchísimos lugares en Manhattan. Las habitaciones son pequeñas pero muy modernas, limpias y con unas vistas increíbles de la ciudad. El rooftop tiene una vista espectacular, especialmente al atardecer y de noche. El ambiente del hotel es joven, moderno y muy NYC vibe. Definitivamente volvería a quedarme aquí."

"Checking in was easy, but she wrong the wrong room number so we had to come all the way back down to get it fixed. Pool area had no clean towels. We called for some and it took 25 minutes. Room and bathroom were clean though. Nice views and pool. "

"Excellent! Very close to everything but far enough away that you don’t feel overwhelmed with the crazy!"