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Iberostar Tucan All inclusive

Hotel Class
3.5 out of 5

Information

Reviews

4.3 / 5Excellent
1,215 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • All-inclusive

Map

What's nearby

  • Popular Location
    Playacar Golf Club
    3 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal
    6 min drive
  • Airport
    Playa Del Carmen, Quintana Roo (PCM)
    7 min drive
  • Popular Location
    Yucatek Divers
    7 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Junior Suite Ocean Front

    More details
  • Oceanfront , Junior Suite

    Room Amenities

    • Ocean view
    • Sleeps 4
    More details
  • Junior Suite Ocean Front Beach Access

    Room Amenities

    • Beach view
    • Sleeps 4
    More details
  • Junior Suite

    Room Amenities

    • Sleeps 4
    More details
  • Double Near Pool

    Room Amenities

    • Sleeps 4
    More details
  • Standard Room

    Room Amenities

    • Sleeps 4
    More details

About this area

Playa del Carmen

Located on the beach, Iberostar Tucan All inclusive is in Playa del Carmen's Playacar neighbourhood, an area with good shopping. Playa del Carmen Maritime Terminal and Playacar Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Playa del Carmen Main Beach and Mamitas Beach Club. Travelling with kids? Don't miss Xcaret Eco Theme Park and Xplor Theme Park. Our guests appreciate the resort's location for the sightseeing.

What's nearby

  • Popular Location
    Playacar Golf Club - 3 min drive
  • Popular Location
    Playa del Carmen Maritime Terminal - 6 min drive
  • Popular Location
    Yucatek Divers - 7 min drive
  • Popular Location
    Nuestra Senora del Carmen Catholic Church - 7 min drive
  • Popular Location
    Xplor Theme Park - 16 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 56 min drive

Restaurants

  • Where to eat
  • Bonsai – Restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • Mare Nostrum – Restaurant offering seafood. Serves dinner daily. Reservations required.
  • Uxmal Restaurante – Steakhouse. Serves dinner daily. Reservations required.
  • La Hacienda – Restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.

About this property

Iberostar Tucan All inclusive

Spend the day relaxing on the beach or at a complimentary water park before returning for a meal at one of Iberostar Tucan All inclusive's 5 restaurants. All 350 rooms offer free WiFi, free minibar items and flat-screen TVs with satellite channels. Balconies, room service (during limited hours) and ceiling fans are among the other amenities available to guests.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet and à la carte meals, snacks and beverages included
Room service during certain hours
In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorised water sports are included.
Water activities
Kayaking
Sailing
Snorkelling
Windsurfing
Land activities
Fitness facilities
Tennis
Volleyball
Lessons/classes/games
Aerobics
Entertainment
On-site entertainment and activities

Policies

Check-in

Check-in between 3:00 PM - 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets not allowed

Payment types at the property

American Express
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 20 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Only registered guests are allowed in the guest rooms.

Property is also known as

  • Iberostar Tucan All inclusive Playa del Carmen
  • Iberostar Tucan All inclusive
  • Iberostar Tucan Playa del Carmen
  • Iberostar Tucan All inclusive All-inclusive property
  • Iberostar Tucan inclusive l C

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Buffet and à la carte meals, snacks and beverages included
  • 5 restaurants
  • 2 beach bars, 2 poolside bars, 5 bars/lounges and 1 swim-up bar
  • Room service available

Things to do

  • 4 outdoor pools
  • 2 outdoor tennis courts
  • 2 hot tubs
  • Children's pool
  • Fitness centre
  • Free water park access
  • Kayaking
  • Sauna
  • Scuba diving
  • Shopping
  • Spa services
  • Tennis
  • Windsurfing
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry-cleaning service
  • Free children's club
  • Free supervised childcare/activities
  • Free water park access
  • In-room childcare (surcharge)

Conveniences

  • Gift shop/newsstand
  • No lifts

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Meeting rooms
  • Conference space

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Wheelchair-accessible parking

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower

Entertainment

  • flat-screen TV
  • satellite channels

Food and drink

  • Free minibar

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe

Nearby activities

Activities

  • Golf
  • Theme parks

Where to eat

  • Bonsai – Restaurant offering Japanese cuisine. Serves dinner daily. Reservations required.
  • Mare Nostrum – Restaurant offering seafood. Serves dinner daily. Reservations required.
  • Uxmal Restaurante – Steakhouse. Serves dinner daily. Reservations required.
  • La Hacienda – Restaurant offering Mexican cuisine. Serves dinner daily. Reservations required.
  • Tulum – Buffet restaurant offering international cuisine. Serves breakfast and dinner daily. Reservations required.
4.3

Excellent

5 - Excellent
636
4 - Good
405
3 - Okay
124
2 - Mediocre
40
1 - Poor
10
4.6
Cleanliness
4.5
Service and Staff
4.2
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Service was excellent and very friendly - variety of food was good but very ordinary.

Stayed 7 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The forest and pool area where awesome. The rooms need a little fresh up but the rest of the facilities where great.

Stayed 3 nights in Nov. 2019

5/5 Excellent

  • Liked: Staff & service, amenities, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 6 nights in Nov. 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Excellent hotel will go back soon nice animal friendly

Stayed 2 nights in Nov. 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities
This traveller didn’t leave comments with their review
Stayed 7 nights in Oct. 2019

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