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Illusion Xpress (Attraction Hotel Deluxe)

3.5 star property
Hotel with free breakfast, a quick walk to Playa del Carmen Main Beach

Photo gallery for Illusion Xpress (Attraction Hotel Deluxe)

Relax in comfort with lounge chairs and umbrellas along the beach.
Relax in a spacious room with a large bed, two bedside tables, and a wooden headboard featuring a light panel.
Contemporary space with cabinet system, lush green wall, and grey stone floor.
Relax on the terrace with a comfortable lounge chair and a potted plant.
Relax by the pool with a clear view of the surrounding landscape.

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Housekeeping
  • Pool
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Room

Relax in a stylish room with a comfortable bed, flat-screen TV, and workspace.

Deluxe Room

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, Ocean View

Relax in comfort with a large bed, two nightstands, and wall-mounted artworks.

Premium Room, Ocean View

Highlights

Patio
Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Single Beds

Two single beds with white linens and grey pillows, a bench, and a flat-screen TV.

Double Room, 2 Single Beds

8.0 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Quadruple Room

Relax in a spacious room with a large bed, two bedside tables, and a wooden headboard featuring a light panel.

Deluxe Quadruple Room

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
TV
Ceiling fan
Separate bedroom
Hairdryer
Rainfall showerhead
Private bathroom
Minibar
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the area

Map
Calle 6 entre Avenida 15 y Avenida 20, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 5 min walk - 0.4 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 11 min walk - 1.0 km
  • Playa del Carmen Maritime Terminal - 11 min walk - 1.0 km
  • Xcaret Eco Theme Park - 11 min drive - 9.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 50 min drive

Restaurants

  • ‪YUM YUM by GEORGE - ‬2 min walk
  • ‪Las Quecas de Playa - ‬1 min walk
  • ‪El Cahuamo - ‬2 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Mercado los Portales - ‬1 min walk

About this property

Illusion Xpress (Attraction Hotel Deluxe)

Hotel near Quinta Avenida
Located close to Playa del Carmen Maritime Terminal and Playa del Carmen Main Beach, Illusion Xpress (Attraction Hotel Deluxe) provides free continental breakfast, a terrace and a snack bar/deli. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sunloungers
  • Tour/ticket information, a front desk safe and concierge services
  • A 24-hour front desk, smoke-free property and luggage storage
  • A lift
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Illusion Xpress (Attraction Hotel Deluxe) boast thoughtful touches, such as laptop-friendly workspaces and air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch TVs with satellite channels
  • Wardrobes/cupboards, ceiling fans and daily housekeeping

Languages

English, Spanish

Similar properties

Terrace/patio

Illusion Boutique Hotel

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
7.6 out of 10, Good, 803 reviews
The price is NZ$48
includes taxes & fees
4 Sept - 5 Sept
Illusion Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to noon
  • Snack bar/deli

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach cabanas (surcharge)
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (89 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height door lock
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (95 centimetre high)
  • Wheelchair-width doorways (90 centimetre wide)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast inclusive rate plans receive a boxed to-go breakfast.
This property's beach club is 600 yards (550 metres) away.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a fire extinguisher, a smoke detector, window guards and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Property is also known as

Xcala Illusion Express Hotel Playa del Carmen
Xcala Illusion Express Hotel
Xcala Illusion Express Playa del Carmen

Frequently asked questions

Does Illusion Xpress (Attraction Hotel Deluxe) have a pool?

Yes, this property has an outdoor pool.

Is Illusion Xpress (Attraction Hotel Deluxe) pet-friendly?

No, pets are not allowed at this property.

How much is parking at Illusion Xpress (Attraction Hotel Deluxe)?

This hotel doesn't offer parking.

What time is check-in at Illusion Xpress (Attraction Hotel Deluxe)?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Illusion Xpress (Attraction Hotel Deluxe)?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Where is Illusion Xpress (Attraction Hotel Deluxe) located?

Located in Downtown Playa del Carmen, this hotel is within a 10-minute walk of Quinta Avenida, Playa del Carmen Main Beach and Playa del Carmen Maritime Terminal. Mamitas Beach and Xenses Park are also within 6 mi (10 km).

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Illusion Xpress (Attraction Hotel Deluxe) Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 140 out of 334 reviews
Rating 8 - Good. 89 out of 334 reviews
Rating 6 - Okay. 43 out of 334 reviews
Rating 4 - Poor. 23 out of 334 reviews
Rating 2 - Terrible. 39 out of 334 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Tasty breakfast sandwiches . Only thing, the safe is not so safe. Technically anyone would be able to open it.
Stayed 6 nights in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location. Very clean, friendly staff. Will stay again
Stayed 8 nights in Mar 2025

8/10 Good

Cláudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel itself is nice! Close to the fifth avenue and the beach, so location is amazing! The only bad part is that next door there is a club so the music is very loud until late and it’s hard to sleep. Otherwise, everything was great!
Stayed 3 nights in Apr 2025

6/10 Okay

Amanda Rose

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
My condo was under renovations for the pool this week so I was looking for somewhere nice to stay for the night that had a pool. Upon checking in I went to the rooftop pool to realize there’s no water in the pool and that it was in fact also under maintenance this is very disappointing and I checked out immediately I Feel like I wasted my money. You should be letting people know before they book that the pool is not in use.
Stayed 1 night in Jun 2025

8/10 Good

Maria Gabriela Mejía

Liked: Cleanliness, staff & service, amenities
Property was conveniently located close to beach and walking distance to tourist attractions.
Stayed 7 nights in Dec 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Mar 2025

8/10 Good

Scotty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the main drag and walkable to the beach. many good restaurants in the direct neighborhood. also close to town square which has daily eveningmakets. pool is nice, tallest building in the area. not used much. nice quiet place to swim and relax.
Stayed 7 nights in Feb 2025

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities
To dark my room
Stayed 1 night in Apr 2025

8/10 Good

hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and affordable place to stay.
Stayed 2 nights in Jan 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel.
Stayed 9 nights in Jul 2024

10/10 Excellent

Dom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best places i've ever stayed in Playa Del Carmen. It was a wonderful stay and in a great location.
Stayed 4 nights in Sep 2023

10/10 Excellent

Adriana

Liked: Staff & service, property conditions & facilities
Great place near everything
Stayed 3 nights in Jan 2024

8/10 Good

Glorily

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Hotel has a convenient location
Stayed 1 night in Nov 2023

10/10 Excellent

Philbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Way nice area hotel and being on the top floor we had a great view of the ocean and the downtown area.
Stayed 7 nights in Dec 2023

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, modern, and conveniently located, however, there’s a club Nextdoor which blasted loud disco music until 2 am.
Stayed 1 night in Mar 2024

10/10 Excellent

RALPH

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

It was amazing. Great location. Staff very kind. Erwin was amazing. The 10 to 6 am guy from Argentina was amazing as well. Ill stay there again
Stayed 1 night in Dec 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very nice and the hotel is near to the beach. Every day cleaned the room.
Stayed 7 nights in Jun 2022

10/10 Excellent

Lizandro O

Liked: Cleanliness, staff & service, property conditions & facilities
Property it’s small but walkable distance to the main road (2blocks) la Quinta ave.
Stayed 4 nights in Aug 2023

6/10 Okay

Seilan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpfull staff. The noise from the streets in the morning will make sleeping well an issue. The where dogs barking, rooster crows and cars honking. Not the hotels fault tho, but good to keep in mind. Location was perfect, close to everything.
Stayed 2 nights in Apr 2024

10/10 Excellent

Grace, Worksop

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, easy to get around. Staff very friendly. Slight noise but central location. Amazing view of the sea and city whilst on the roof.
Stayed 1 night in Jul 2022

8/10 Good

Noa

Liked: Cleanliness, amenities, property conditions & facilities
Good location!! The room is tiny
Stayed 6 nights in Apr 2023

6/10 Okay

Zachary

Liked: Cleanliness, staff & service
Shower was cold and ac didnt really work but it was clean and nice
Stayed 1 night in Jan 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
The only inconvenient thing was the parking but other than that it was worth it
Stayed 3 nights in Sep 2023

10/10 Excellent

Radomir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Room with Confort King bed! Very clean! I'm Coming Back for Sure. Hotel Stuff very helpful! Super Nice! Not too Far walk to the beach! Fantastico!