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"Room clean and staff is friendly."

"I truly value quality and honesty, and this hotel pleasantly surprised me. After a 13-hour flight, I was exhausted, but the hotel staff welcomed me so warmly. They took care of my bags, made me feel comfortable right away, and the check-in process was simple and smooth ❤️ The team was incredibly friendly and professional. When I entered the room, I was impressed. It was stylish, spotless, and thoughtfully equipped with everything I needed, from slippers and a cozy robe to a wonderful shower with luxurious shampoo and body care products. Finally, I lay down on the soft, comfortable bed and fell asleep almost instantly, enjoying complete comfort and relaxation."

"Clean and nice staff"

"stay in family suites and kids like those plushies very much"

"Clan room, very comfortable bed, nice breakfast and friendly and helpful staff"

"The service was excellent. They let me check in early, which was a huge deal when I was on a 18 hour lay over."

"Always staying here when I’m in Shanghai catching flight leaving come Pudong. Customer service is excellent, even the room service lady. Ask for help from the lady (didn’t get her name. Think her card number says 222) she was super helpful and super cheerful. Just makes you feel welcomed and right at home. "

"The rooms are clean & very comfortable , the staff are very friendly & helpful , love to stay in this hotel again if we visit Shanghai again. "

"I had a stop over flight and stayed at this lovely hotel on Jan 1st and they were super awesome. Arranged for Airport pickup on arrival and departure and it was on time. Very beautiful room. I totally recommend this hotel for stop over flights. You will have a wonderful sleep. "