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Reviews of Peppertree Lodge - Hostel

2 out of 5
Peppertree Lodge - Hostel
15 Kings Road, Paihia

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 24 reviews" "
Rating 8 - Good. 12 out of 24 reviews" "
Rating 6 - Okay. 4 out of 24 reviews" "
Rating 4 - Poor. 0 out of 24 reviews" "
Rating 2 - Terrible. 1 out of 24 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2020
Response from GM on 7 Feb 2020
Thanks for your score

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, last minute accommodation. Great location across from all the local bars.
Stayed 1 night in Nov 2019
Response from GM on 2 Dec 2019
Thanks very much!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff. Nice rooms.However coffee machine not working for some time. Nice TV room and kitchen. Competitive pricing well done
Stayed 2 nights in Sep 2019
Response from GM on 30 Nov 2019
Thanks for your comments, glad you enjoyed your stay.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in May 2019
Response from Sian and Herman, new owners, Peppertree Lodge on 3 Jul 2019
Thank you for your review. We are the new owners of Peppertree Lodge. We have just taken over from 17 May and are busy updating and renovating Peppertree. We would love to welcome you back to the new Peppertree if you are in Paihia again. Enjoy the rest of your travels.

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, amenities
Price match with the quality of the property, good location, average hostel
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay, the owner is a kind person and taken personal care regarding the upkeep of the premises, so no complaint.
Stayed 3 nights in Jan 2019

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
BED BUGS!
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Reasonable backpackers
Very friendly host, place was reasonable. Location was close to beach and shops
Stayed 1 night in Jan 2019

10/10 Excellent

Mustafa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean double room
Room was exceptionally clean. Never expected it in budget hotel. Will definitely stay again when I get chance.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hostel well maintained. Had a really good time
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

Thomas

Liked: Staff & service, room comfort
Disliked: Cleanliness

6/10 Okay

Michelle, Sydney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Basics on backpacker street
Booked via Expedia with ''special request'' that we'd check-in after reception hours. Contacted hostel directly a day prior to confirm: advised Expedia never passed on the request. They were accommodating though what's the point of having this feature in Expedia bookings? Situated on a street packed with other hostels - noise travels in from loud night-owls and inconsiderate noisy guests who bellow way before the run rises. Bring earplugs and headphones We packed lite thinking that as per images, towels and soap provided. Thankfully reception loaned them free when we enquired in the morning. No air-con in room unfortunately - only heater function. Close to shops. Okay for the super budget conscious who can sleep in the heat and ignore all and sunder.
Stayed 1 night in Jan 2018

6/10 Okay

Sue, Auckland

Liked: Cleanliness, staff & service, room comfort
Comfortable and close to the beach
We are a family of 3 who stayed 2 nights (2 adults and 1 child) The room set up was very simple a double bed and wooden bunks. With a single wardrobe. The beds were very comfortable but it was super hot with no aircon in the room. The kitchen facilities were well stocked and very clean and tidy. We used the BBQ on the first night and it was clean and easy to use - However, this place shows on Expedia as being a family friendly hostel with an arcade room available and air conditioning. But, there was no aircon unit and it is actually a backpackers. There is an upstiars book room with a few board games but not what I would call an arcade. I also woudnt say this is a family friendly place with the amount of late night noise and banging it was very difficult to get any sleep here which happened on both nights. Also, there is only one shared/communal bathroom which we didnt expect and posed a problem when a group of drunk 20 somethings threw up on the floor. Making it impossible to use these facilities. In the night when going to the bathroom I had to side step spew to use the toilet and hold my breathe due to the smell. I would suggest a 2nd bathrm There is a no noise policy after 10:30pm however, yelling and rowdiness continued on for some time. What is fabulous about this place is the proximity to the beach - we had a great time swimming. The best burgers ever! directly across the road the comfortable beds and the friendly and helpful staff - They were great.
Stayed 2 nights in Dec 2017

10/10 Excellent

Richard , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Good facilities.. Nice room and terrace, good kitchen too.
Stayed 1 night in Nov 2017

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
It was good for us as we just needed a bed to sleep in and a a wash. Nice and cheap . And the The Manager was very welcoming to us
Stayed 1 night in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Jul 2017

8/10 Good

lissy, nz

Liked: Cleanliness, staff & service, property conditions & facilities
Nice backpakers
They were fridel pople the bed was good outsid to and shower was nice the only thing need put more power points in the room

8/10 Good

Jul, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I stayed only one night in the hostel on my way to the north. But it was really great. The beach is nearby and the hostel is not too big. There were not many people staying at the same time as I did. That made it more like a holiday flat for me. Everybody was very kind, the showers and the kitchen were very clean and I liked it to stay in the common room/kitchen. It is sad that there is no free wifi. I recommend this hostel to everybody who prefers little hostels and a familiar atmosphere.

10/10 Excellent

Rachel, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic service
Bryan was so so helpful and gave us some great advice about the local area. We'd recommend this place to anyone going to paihia. He really went above and beyond to help us and look after us. Thank you Bryan!

10/10 Excellent

Alexis, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hostel in a street full of backpackers.
Great location in a street full of hostels! The room was very spacious and clean. The kitchen and common spaces where very clean and comfortable. Would highly recommend this hostel!

8/10 Good

Bruce, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, good facilities
Just there for 1 night, standard backpackers quiet during the night but noisy early in the morning.

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It's not bad, staff is very friendly
Stayed 1 night in Jun 2020
Response from GM on 20 Jul 2020
Thanks, glad you enjoyed your stay

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
좋아요
전체적으로 괜찮았어요! 샤워 수압이 조금 약한게 단점
Stayed 2 nights in Jun 2020
Response from GM on 8 Jun 2020
Thanks very much!