Overview of Grand Hotel, Whangarei

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Guest reviews

3.3 / 5
246 reviews


  • Free WiFi
  • Free parking
  • Restaurant
  • Business Services


What's nearby

Popular LocationTuatara Gallery2 min walk
Popular LocationPou5 min walk
Popular LocationBotanica & Cafler Park8 min walk
AirportWhangarei (WRE)13 min drive

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Free cancellation on all rooms

You can change or cancel this stay if plans change. Because flexibility matters.

  • Standard Double Room

    Standard Double Room

    Room amenities

    • City view
    • Sleeps 2
    More details
  • Single Room, Non Smoking

    Single Room, Non Smoking

    Room amenities

    • Sleeps 1
    More details
  • Royal Balcony Room

    Royal Balcony Room

    Room amenities

    • City view
    • Sleeps 2
    More details
  • Twin Room, Non Smoking

    Twin Room, Non Smoking

    Room amenities

    • Sleeps 2
    More details
  • Premium Single Room, Non Smoking

    Premium Single Room, Non Smoking

    Room amenities

    • City view
    • Sleeps 1
    More details
  • Room 48: Queen's Room

    Room 48: Queen's Room

    Room amenities

    • Sleeps 2
    More details
  • Room 47 Family Room

    Room 47 Family Room

    Room amenities

    • Sleeps 3
    More details

About this area


In the city centre, Grand Hotel, Whangarei is in a walkable area with good shopping. Reyburn House and Clarke Homestead are local landmarks, and the area's natural beauty can be seen at Mair Park and Whangarei Quarry Gardens.

Visit our Whangarei travel guide
Popular Location

What's nearby

  • Tuatara Gallery - 2 min walk
  • Old Library Arts Centre - 4 min walk
  • Pou - 5 min walk
  • Claphams Clock Museum - 7 min walk
  • Botanica & Cafler Park - 8 min walk

Getting around

  • Whangarei (WRE) - 13 min drive

About this property

Grand Hotel, Whangarei

Adults-only hotel with casino and restaurant
A casino, a restaurant and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a business centre and conference space are on-site. All 29 rooms provide complimentary wireless Internet access, fridges and flat-screen TVs. Portable fans, phones and ironing boards are among the other amenities that guests will find.
Grand Hotel, Whangarei offers 29 forms of accommodation with an iron/ironing board and portable fans. Flat-screen televisions are featured in guestrooms. This Whangarei hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and microwaves can be requested.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking
Limited parking spaces
Return airport shuttle (surcharge) from 7:30 AM to 7:30 PM
Airport shuttle at scheduled times

Food and drink

1 restaurant
2 bars/lounges

Things to do

Billiards/pool table

Family friendly

Microwave (on request)


No lifts

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Languages spoken


Business services

Business centre
Meeting rooms
Conference space


Designated smoking areas

Room amenities


Portable fan




Flat-screen TV

Food and drink

Microwave (on request)


Connecting rooms available
Iron/ironing board



Check-in between 2 PM - 10 PM
Minimum check-in age - 18


Check-out before 10 AM
Late check-out subject to availability

Special check-in instructions

  • The front desk is open daily from 7 AM - 10:30 AM. <br />The check-in location differs from the property location. To check in, go to Shunters Bar (Public Bar)<br />If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation. For more details, please contact the property using the information on the booking confirmation.
  • Airport shuttle service is available at scheduled times from 7:30 AM to 7:30 PM. Fees may apply. Contact the property in advance to make arrangements.


  • Pets not allowed (service animals welcome)

Children and extra beds

  • Children younger than 12 are not allowed at this adults-only property. All guests 12 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types


Important information


You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-in fee: NZD 20 for check-in between 10 PM and midnight
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Noise-free guestrooms cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Guests under 12 years old are not permitted at this adults-only property. Only registered guests are allowed in the guest rooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

  • Grand Hotel Whangarei
  • Grand Whangarei
All reviews

Guest reviews


Guest rating

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Liked: Staff & service

This Hotel at one time must have been as its name says, been Grand. Now it is a tired old lady, comfortable and quaint but showing the wear, cheap accommodation but the wifi did not work in our room, it ran out at the smoke doors and no-one seemed surprised or ready to do anything about it. The staff are however very pleasant and the Thai Restaurant in the old Hotel Dining room is second to none, I know good Thai food, my wife is Thai.

Stayed 3 nights in Mar. 2020

4/5 Good

  • Liked: Staff & service

Queen Elizabeth & Prince Phillip had stayed in our room .Very central close to bus station & restaurants .Friendly helpful staff .

Stayed 1 night in Mar. 2020

4/5 Good

  • Liked: Cleanliness, staff & service

It is indeed a grand old hotel. The property is old but the room was fine and the cleaner friendly when I was missing a towel. The bar where I picked up the room key was worth a visit.

Stayed 1 night in Feb. 2020


  • Liked: Cleanliness, staff & service

Stayed 5 nights in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Old school but very clean and tidy. Great location and price. Off-street parking.

Stayed 1 night in Jan. 2020