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Grand Hotel, Whangarei

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Balcony
Balcony
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Grand Hotel, Whangarei

Grand Hotel, Whangarei

2.5 out of 5
Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Business services
  • Bar
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
2 Bank Street, Northland, Whangarei, 0110

Explore the area

  • Popular LocationWhangarei Art Museum10 min walk
  • Popular LocationClaphams National Clock Museum12 min walk
  • Popular LocationReyburn House13 min walk
  • AirportWhangarei (WRE)13 min drive

Choose dates to view prices

About this area

Whangarei

In the city centre, Grand Hotel, Whangarei is in a walkable area with good shopping. Reyburn House and Clarke Homestead are local landmarks, and the area's natural beauty can be seen at Mair Park and Whangarei Quarry Gardens.
Visit our Whangarei travel guideOpens in a new window
Map

What's nearby

  • Tuatara Gallery - 2 min walk
  • Claphams Clock Museum - 7 min walk
  • Whangarei Art Museum - 10 min walk
  • Claphams National Clock Museum - 12 min walk
  • Reyburn House - 13 min walk

Getting around

  • Whangarei (WRE) - 13 min drive

Restaurants

  • Shiraz Indian Restaurant - 3 min walk
  • Fat Camel - 3 min walk
  • Deluca - 3 min walk
  • Turmeric Indian Restaurant - 4 min walk
  • Pimarn Thai Restaurant - 4 min walk

About this property

Grand Hotel, Whangarei

Adults-only hotel with casino and restaurant
A casino, a restaurant and a nightclub are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, 2 bars/lounges, a business centre and conference space are on-site. All 29 rooms offer free WiFi, fridges and portable fans.
Grand Hotel, Whangarei offers 29 forms of accommodation with portable fans. Guests can surf the web using complimentary wireless Internet access. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Free self-parking on site
  • Limited on-site parking
  • Return airport shuttle (surcharge) from 7:30 AM to 7:30 PM
  • Airport shuttle at scheduled times

Food and drink

  • 1 restaurant
  • 2 bars/lounges

Things to do

  • Billiards/pool table
  • Nightclub

Conveniences

  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage

Languages spoken

  • English

Business services

  • Business centre
  • Conference space
  • Meeting rooms

More

  • Casino
  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Heating
  • Portable fan

Bathroom

  • Towels

Food and drink

  • Microwave (on request)
  • Fridge

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Restaurant dining guide

Similar properties

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Whangarei
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Hotel
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Parking included
Parking included
2 star
2 star
Free WiFi
Free WiFi

Policies

Check-in

Check-in from 2 PM - 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: NZD 20

Special check-in instructions

The front desk is open daily from 7 AM - 10:30 AM
The check-in location differs from the property location; to check in, go to Shunters Bar (Public Bar)
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children younger than 12 are not allowed at this adults-only property; all guests 12 and older are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Breakage deposit: NZD 400 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: NZD 1 per person (one-way)
  • Late check-out fee: NZD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts Visa and Mastercard
Noise-free guestrooms cannot be guaranteed

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests under 12 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Grand Hotel Whangarei
Grand Whangarei
Grand Hotel, Whangarei Hotel
Grand Hotel, Whangarei Whangarei
Grand Hotel, Whangarei Hotel Whangarei

Frequently asked questions

Overall score and ratings

3.4
Rating 5 - Excellent. 49 out of 285 reviews
5 - Excellent 17%
Rating 4 - Good. 99 out of 285 reviews
4 - Good 35%
Rating 3 - Okay. 81 out of 285 reviews
3 - Okay 28%
Rating 2 - Poor. 35 out of 285 reviews
2 - Poor 12%
Rating 1 - Terrible. 21 out of 285 reviews
1 - Terrible 7%

3.6/5

Cleanliness

3.5/5

Staff & service

3.4/5

Amenities

3.1/5

Property conditions & facilities
Write a review

3/5 Okay

Liked: Cleanliness, staff & service
The Grand is an inexpensive no frills accommodation in the heart of the city. Location and staff really great but the rooms were dated and mine had a funny smell of fragrance which I didn’t particularly like. It’s noisy at night with bar noise from below and street cleaning trucks (I assumed) at 3am. I did not sleep well at all. That said the beds were not uncomfortable and the shower was nice and hot.
Stayed 4 nights in Jul 2021

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, helpful staff
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Jul 2021

3/5 Okay

Stayed 1 night in May 2021

3/5 Okay

Liked: Cleanliness, staff & service
Checking in at the bar lets you know what you should expect. I would not stay here if you are a light sleeper as on check in I was asked 'did you get told the Karaoke is on tonight' which went on quite late and it was the same the next night. Maybe if your room is not above the Bar you may be OK but double glazing would also keep some of teh road noise down. Lack of parking is a major issue and a warning about the clearway parking rules on opposite side of street would be beneficial, I got a parking and tow fee !!!!
Stayed 3 nights in May 2021