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Reviews of Austria Motel

2.5 out of 5
Austria Motel
36 Selwyn Rd, Paihia

Reviews

9.4

Exceptional

Rating 10 - Excellent. 39 out of 60 reviews" "
Rating 8 - Good. 19 out of 60 reviews" "
Rating 6 - Okay. 2 out of 60 reviews" "
Rating 4 - Poor. 0 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Feb 2024

10/10 Excellent

Dick

Stayed 1 night in Feb 2024

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a lot of stairs to get to. Was difficult with luggage. Otherwise it was great
Stayed 3 nights in Feb 2024

10/10 Excellent

Stuart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 3 nights in Jan 2024

6/10 Okay

Damien

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property facilities were very old and in need of major upgrade
Stayed 3 nights in Jan 2024
Response from R on 10 Jan 2024
Sorry to hear that you consider the property is in need of a major upgrade, however we have a deferent view.The motel was built out of solid concrete in the early 1980s with spacious rooms including kitchenette's that retain some of the original Austrian character. We believe we keep our rooms up to date for our targeted guests as shown by ratings. Some examples:- luxury king beds- new TVs- up to date air conditioner units in each studio- up to date carpet- up to date leather recliner chairs

8/10 Good

Charles

Liked: Staff & service, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Stefanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was as promised. Clean, quiet, and convenient. Great view of Russell and the bay.
Stayed 4 nights in Nov 2023

10/10 Excellent

Krystyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and maint street.
Stayed 1 night in Nov 2023

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023

10/10 Excellent

tim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

8/10 Good

John

Liked: Staff & service, amenities
Stayed 3 nights in Apr 2023

10/10 Excellent

Willard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Location
Stayed 2 nights in Apr 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Great little family run motel close to town, but very quiet. Good kitchen with plenty of utensils, etc and adequate bathroom. Bed, pillows and bedding were all very good. Motel is older style, but clean and well maintained -perfect for our stay. Owners are very friendly and helpful. Highly recommended.
Stayed 4 nights in Feb 2023

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
overall it was a great experience. only one thing: I wish they put screens on the windows and the sliding door on the balcony, mosquitos!
Stayed 4 nights in Feb 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never usually write reviews but this motel deserves one. The lovely owners will do anything you ask to help you. They keep this place spotlessly clean, the bed is fabulous, the carpet is new and soft. The location is perfect. 2 minutes walk to the beach. 3 minutes walk to downtown, so it is convenient yet still away from the noise and (few) crowds. The best cafe and best restaurant (with a discount) are 2 minutes walk away. I was so sad to leave such a lovely place! Thank you.

10/10 Excellent

Tina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly manager, handy location, good parking
Stayed 2 nights in May 2022

10/10 Excellent

Zane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice wee spot. Friendly hosts.
Stayed 2 nights in Apr 2022

8/10 Good

Tam

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location,easy walk to shops, bars and restaurants, handy to ferry. Massive front deck off our unit.
Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to town so an easy walk to restaurants, the wharf and shops. Our room was spacious and clean.
Stayed 2 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place thanks
Stayed 2 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent, within walking distance to cafes, restaurants, shopping and ferry. Hosts were very friendly and helpful with suggestions of what to see and explore. Beautiful area
Stayed 2 nights in May 2021

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view. Great location for shops, restaurants and ferries.Rooms well equipped, clean , tidy and comfortable. Friendly and helpful staff. Only point worth a mention was to reach rooms need to ascend stairs with cases from the parking underneath. Enjoyed a good stay, and would stay there again.
Stayed 2 nights in Feb 2021

10/10 Excellent

Robin, Whangarei NZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This motel is 2 minutes walk from the water-front and the centre of town and all the restaurants etc. Further it is a small motel so not a great sprawling complex.The private deck gave me sun and shelter. It was quiet.
Stayed 3 nights in Aug 2020

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

10/10 Excellent

colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay of Islands
The check in was easy and the guy on the desk took time to tell us the best places to eat They have put together a very good leaflet with lots of things to do as well The apartment was clean and well equipped you could easily prepare meals there if you wanted. Quick 2-3 minutes to the wharf
Stayed 2 nights in Feb 2020

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Christmas break.
Stayed for five nights. Unit was very comfortable. Loved the two leather layback chairs to relax on. Had a private deck to have breakfast and a drink at night.Stay was friendly and nothing was to much trouble.so easy to walk to the shops and wharf. Would definately recommend to stay at.
Stayed 5 nights in Dec 2019

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Vale, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent the location, the staff, the amenities etc. The owners are very helpful and kind
Stayed 7 nights in Mar 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Motel
Amazing views from room, had fans, nice kitchen and great channel selection on TV. Right in middle of Paihia for shopping and tourist activities.
Stayed 1 night in Feb 2019

10/10 Excellent

Chris, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in the 2 bedroom unit and it was wonderful. Great view and great deck. Staff was great at check in. Fabulous bathroom with great shower. Would stay here again.
Stayed 1 night in Nov 2018

8/10 Good

Ellen, Australia

Liked: Cleanliness, staff & service, room comfort
Only problem is no one was there when we arrive to book in. We could not ring anyone as our phones did not work over there
Stayed 2 nights in Oct 2018

10/10 Excellent

Fleur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location location!!
Perfect location, walking distance to shops, restaurants, the beach. Covered off street parking a bonus. Clean room, lovely sheltered balcony. Milk came in a small glass bottle - thumbs up! Great recommendations from the owner for places to eat and things to go and see. Will definitely stay again!!
Stayed 1 night in Oct 2018
Response from R on 10 Oct 2018
Thank you.

10/10 Excellent

margini, new zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice thank place
Very good experience and very friendly staff Clean room Peaceful and beachfront motel Full of facilities Kids friendly Walking distance to waterfront Parking covered Nice view
Stayed 2 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 5 nights in Oct 2017
Thank you

8/10 Good

Matt, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self contained,well maintained units.
offered pick up and drop off from airport. Insight into the local area and can arrange deals with tour operators. Walking distance to the pier and shops.

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good!
Super friendly staff, great location, clean and comfortable. What more could one ask for?!

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Dated décor - really needs a refresh - the couched were dirty

8/10 Good

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Host's and Hotel Location
We just found this Hotel close to the key parts of Town and even were on the pick-up route for Tours Buses, etc. Our first real Motel for the a 2 months stay in NZ. Extremely Happy.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice motel in Paihia
Booked online, room was spacious and staff friendly.

10/10 Excellent

John, Hawarden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bay of Islands wonderful
A super hotel in a super location.

10/10 Excellent

Julia, England

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;

10/10 Excellent

Bruce, New Zealand - Waikato

Liked: Cleanliness, staff & service
Facilities: Modest; Value: Affordable; Service: friendly and no bother; Cleanliness: Spotless;

10/10 Excellent

nathan, New Zealand - Auckland

Liked: Cleanliness, staff & service, property conditions & facilities
friendly hosts. lovely experience

10/10 Excellent

Margaret, New Zealand - Wellington

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Great deal; Service: Friendly, Courteous, carried suitcases upstair; Cleanliness: Spotless; handy eateries

8/10 Good

rita, England

Liked: Staff & service, property conditions & facilities

10/10 Excellent

Ted, New Zealand - Otago

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless; close to festival and food and golf

10/10 Excellent

Neil, Australia - NSW - Wollongong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Amazing; Service: Go the extra mile; Cleanliness: Immaculate; Close to town