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"Everything we needed"

"Chambre petite mais confortable. Nous avons apprécié le onsen. Le personnel est extra!"

"The hotel is well maintained and pretty new, 5-min walking from the trian station. The room is very clean but a little small. The hotel offers free ice cream or ramen every night. It is in the area with lot of restaurants and the famous castle is about 20 mins by walking. "

"Staff and front desk where ok! The room was clean but had a light stingy smell. The breakfast was a bit 'poor' when it came to verity, but did the job "

"Breakfast is good and lots of selection"

"The hotel was pretty good, but not the best I've stayed at in Japan. The breakfast was pretty good, but not as amazing as everyone made it sound in the reviews. There was free sake tasting everyday at 5pm. It was 10 minute walk from the train station (not as close as Expedia made it sound, but not a bad walk either). I would stay here again, but just will go in with different expectations than what I had based on the reviews. Overall the staff was very nice and accommodating."

"It is close to the Nagano station and 7-Eleven. It also has a nice shared hot bath pool and coin laundry to wash and drying shoes clothes."

"It’s a very simple hotel, yet everything was clean and functional. Thank you all for your service."

"Great location, within walking distance to the castle and train station (because of luggage, we took a cab to the hotel). We stayed in a Japanese-style room which was spacious and comfortable for three of us. The staff was very nice and the breakfast solid. I would highly recommend this property."