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"Our superior room was looking tired and we didn’t have all the amenities in our room that are described on this site ie slippers,robes,coffee maker,espresso - the listing needs to be updated as I believe we have been “missold” No lift and a lot of stairs to access our room Breakfast was not as good as expected - the cooked breakfast was poor, poached eggs were hard and there was only one choice of pastry on the continental buffet, only one choice of milk and only cubed sugar that you can’t sprinkle on cereal "

"Had a great overnight stay. The smallest rooms ("Cozy Double") are still a good size, and with spa access from 7am - 9pm, great value. Friendly staff, clean room with lots of sun and a big bathroom with large walk-in shower, wonderful spa facilties, and very close to the town centre. Just a few snagging points to mention. * Car parking. I'm sure this has rocketed since we last visited in December. It costs £18 per day to park in the hotel car park - as a hotel guest! Sure, it might be more expensive in the town centre, but I am not a shopper - I am staying at the hotel. If you are coming by car, you'll need to factor in this significant and disproportionate cost. * Half of the channels on the TV didn't work. * Check-out time is 11am, and the key card will stop working at 11:01am. It costs £30/hour you stay over this. Fair enough perhaps, but bear it in mind if you lose track of time in the spa :) Great hotel. But don't forget to add £18/day to your costs!"

"The hotel was clean with friendly and helpful staff. The rooms are dated but have everything you need for the price. Breakfast was very good yoghurt, fruit, seeds etc and a full English. Spa area dated and could do with some updating but great small pool, jacuzzi, steam room, sauna and ice cave. Will stay there again."

"Excellent breakfast. Choice. "

"Lovely breakfast.Staff very pleasant and helpful. Parking difficult."

"The breakfast was lovely, staff very helpful, hard working and courteous. However my only complaint the breakfast plates were very small, i do understand some people will take more food then they need, but I found it difficut to eat my breakfast on such small plates."

"Great stay as a solo traveller. The room was lovely and just the right size, well-equipped and with a beautiful sea view. The food was good with plenty of choice and the evening entertainment was a highlight. I checked in online beforehand but still had to queue for quite a while on arrival, which could have been better organised. Overall though, a brilliant first stay and I’d return."

"The room was very clean and tidy, food was excellent and the staff couldn't have been more helpful. I would recommend Herriots for anyone stating in Skipton - and Skipton itself for a short break. For anyone taking a single room, try for no 20. I had coffee with the balcony doors open and overlooking the canal. Just great..."

"clean hotel, friendly staff, hot room, but that's not the end of the world Would I stop again, absolutely"