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"Lovely big room, comfortable bed, friendly welcoming staff! Only downside the room was overlooking the market square which made it noisy after pubs closed! Overall pleasant stopover! Will hopefully spend more time exploring Richmond next visit!"

"The room I was given was much older than it appeared in the photos. The carpet was not clean, and there was a strong unpleasant smell as soon as I entered the room. The bathtub glass in the bathroom was dirty, with mold covering the edges. The walls in the room were also in poor condition, with peeling paint and visible damage in several areas."

"Great value room, very spacious and quiet room"

"Room cleaned daily friendly staff. Didn't have breakfast but evening meal very nice. Car parking a bit expensive."

"The food at the hotel restaurant was exceptional - I had one of the best pies I've ever had, and I've eaten a lot of pies! The staff were really friendly and the room was cozy."

"Large rooms, clean hotel, spa changing rooms need attention and around the pool is very slippy."

"room was not clean hairs in bath two large chips in bath bar man could not serve a large brandy and did not have brandy glass place could do with a shot"

"Very nice hotel, location was good and parking a bonus. Menu was good and food excellent. Staff always friendly and ready to chat and help. Would stay again"

"Lovely inn with comfortable bed and free parking. We enjoyed a good dinner and breakfast. Staff were very friendly and although service was a little slow at dinnertime, they did warn us in advance about ordering at busy times. Handy location for Knaresborough within walking distance of all attractions."