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"Majestic hotel if I could leave zero stars I would. It’s the worst place I’ve ever stayed. Never going back again. I didn’t like being right in front of the front desk. I didn’t like that I could hear everything going on at the front desk. There’s someone next to us that has their phone speaker on all the time. There are people above us who keep running and jumping at alll hours of the night. And there’s something clinging outside of our bedroom window. It’s not close to anything like it said on the website. And the front desk was not helpful at all. There’s no bar or even a spa like the website said they do. They do not. They can’t even offer floss. They taunt you with over priced snacks and drinks in your room. I did not touch them! "

"Overall, I had a really good stay at this hotel. The room and common areas were very clean, which is always one of the most important things to me when traveling. Most of the staff were also very friendly and helpful throughout my stay. The two times I interacted with the front desk, the employees were welcoming and quick to help with any questions I had. There was one front desk staff member who wasn’t the most pleasant, but luckily I only encountered him once. The other staff members more than made up for it with their great customer service. The amenities were fairly limited. There was no room service, housekeeping, or breakfast available, so it’s definitely more of a basic stay. Because of that, I think this hotel works really well for a quick trip or short stay. Overall, I had a positive experience and would stay here again for a short visit, but if you’re planning a longer stay and want more amenities, you might want to consider other options."

"It was a great stay"

"The in person staff were very nice, extremely helpful. Overall a great stay, right by Wrigley field and a bunch of restaurants/bars!"

"Great botiqye hotel"

"Wonderful property in a great neighborhood. Don’t let the Best Western title scare you off, this hotel has all the elements of a boutique hotel. Staff is wonderful. "

"Had a great time spending the night here with my Fiance. It is an athletic club so there is a great two story fitness center / weight room. Indoor tennis courts and swimming lanes. There is a attached secure parking garage to make your trip even easier. Overall, we had no issues with our stay. "

"Very clean and welcoming. Did not have any need to interact with staff other than a quick text when leaving. Only caveat: We were on the fourth floor and there is no elevator, so arriving and even departing were a little challeging with luggage. "

"We enjoyed everything about Hotel Zachary - the location right across the street from Wrigley Field, the neighborhood, the room, the staff, the 2nd floor bar and gathering space, the bagel shop on the first floor. "