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"It is a bit loud in the pod but expected, use ear plugs and it’s no problem"

"Great location and very nice hot springs"

"Great stay "

"Great location with easy access to the canal and all tourist attractions. Parking is limited and need to be there early to get a spot"

"Great staff. Super convenient location. We had a great time there!"

"Clean room, good food, good service."

"I have always known this particular hotel very well since my teens, and have always stayed here with my family during most of our overseas trips to Hokkaido for the past decade or so. Now, I've conquered it and stayed here alone. The room was comfortable and was just the way I remembered it, especially the surroundings of the entrance hall. The staff were very hospitable and one of them went as far as assisting me with my baggage to the cab when I checked out. Waking up to the views of the Sea of Japan was one of the most memorable aspects of my stay here. Otaru-chikko Station was also located nearby, which was convenient for me to access my railway day trips. When I checked out and informed them that I had baggage, they offered to get a cab for me to Otaru Station, which was a huge bonus. Whenever booking this hotel, remember the golden rule to always reserve a room facing the Sea of Japan. Thank you, Grand Park Otaru, for such a wonderful stay over the Christmas break! Whenever I do get the chance to come to Hokkaido again, I shall gladly come back!"

"The service and accmon"

"Clean room, very courteous and attentive staff, excellent location."