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"Absolutely amazing place for kids and family. Everything is within door step and staff are amazing… we will be back 😎"

"Beautiful hotel Stunning onsen Wonderful staff especially Emily on front desk "

"The room we were upgraded to was superb! The staff were great and the breakfast buffet as always was delicious!! The ski in and out valet is second to none in Niseko!!"

"Staff friendly and helpful, spacious room and great onsen"

"This was the perfect place to stay for a family snowboarding trip."

"Great breakfast and service! Very helpful staff. Room was clean and tidy as well. Hotel offered late checkout and parking opposite (convenient)"

"Nice hotel"

"The staff and property were incredible."

"It is the best bang for your buck! It is even better than some 4 stars hotel and highly recommended to everyone !!’"

"Great amenities (public bath, laundry, gym) and terrific location -- this place is a game-winner on your next trip to Otaru!"

"Staff were very kind, and food was great."

"Friendly staff, excellent food, lots of amenities, awesome location! "

"Fantastic view of the ocean from all rooms and outdoor Onsen; friendly and helpful staff; delicious food; "

"Great staff, lovely design and beautiful setting."

"Near Niseko Village, staff is nice, room was clean, ski room was helpful, baths/showers were nice."

"Everything was great!"

"Perfect location, home, stay - everything!"

"Spotless with excellent facilities and the coffee was delicious "

"Nice place"