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Grand Park Otaru

4.0 star property
Hotel connected to a shopping centre in Otaru with 2 restaurants

Choose dates to view prices

Photo gallery for Grand Park Otaru

2 restaurants, dinner served, Japanese cuisine
Exterior
Chapel
View from room
Presidential Suite Room, Non Smoking
Grand Park Otaru, in the city center, offers convenient shopping and two Japanese restaurants. Relax with drinks at the bar after skiing, with equipment storage available. Free WiFi in rooms, luggage storage, multilingual staff, and conference facilities are provided.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
The current price is NZ$112
4 Nov - 5 Nov

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Presidential Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Executive Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Bay Suite Room, Non Smoking

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 1 bedroom
  • Bay view
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for 2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

2 Connecting Twin Room, Non Smoking, Ocean View

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
  • Ocean view
  • Sleeps 6
  • 4 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Mountain View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, Non Smoking, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Mountain View

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Twin Room, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(15 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Non Smoking, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking, Mountain View

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Mountain View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Mountain View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Superior Double Room, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking, Ocean View

7.8 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking, Ocean View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking, Ocean View

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 32 sq m
  • Ocean view
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

Japanese Style Suite Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 52 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 7
  • 4 Twin Futons

View all photos for Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

Japanese Style Room, Non Smoking, Ocean View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Toilet with electronic bidet
Private bathroom
Shower/bath combination
Hairdryer
  • 44 sq m
  • Partial ocean view
  • Sleeps 5
  • 3 Twin Futons

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About the area

Map
11-3 Chikko, Otaru, Hokkaido, 047-0008

What's nearby

  • Shin Nihonkai Ferry - 11 min walk - 0.9 km
  • Otaru Music Box Museum - 2 min drive - 2.0 km
  • Sakaimachi Street - 2 min drive - 2.0 km
  • Otaru Canal - 3 min drive - 2.7 km
  • Asarigawa Hot Spring - 5 min drive - 5.5 km

Getting around

  • Otaru-Chikkō Station - 7 min walk
  • Inazumi-koen Station - 21 min drive
  • New Chitose Airport (CTS) - 76 min drive

Restaurants

  • ‪回転寿司 魚一心 小樽店 - ‬1 min walk
  • ‪美園 ウイングベイ小樽店 - ‬3 min walk
  • ‪マクドナルド - ‬2 min walk
  • ‪モスバーガー ウイングベイ小樽店 - ‬3 min walk
  • ‪テラスブラッセリー - ‬1 min walk

About this property

Grand Park Otaru

Upscale hotel near Otaru Canal
At Grand Park Otaru, you can look forward to shopping on-site, dry cleaning/laundry services and a bar. With amenities such as a ski shuttle and ski storage, this hotel is a great place to hit the slopes. Enjoy Japanese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a front desk safe
  • A lift, luggage storage and a vending machine
  • Wedding services, multilingual staff and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 296 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes. Guests reviews give good marks for the clean rooms at the property.
Other amenities include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 32-inch LCD TVs with cable channels
  • Fridges, coffee grinders and electric kettles

Similar properties

Restaurant

Hotel Torifito Otaru Canal

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,002 reviews
Hotel Torifito Otaru Canal

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle (surcharge)
  • Covered parking on site (JPY 1,650 per day; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,025 for adults and JPY 1,694 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Cocoro

Things to do

  • Shopping
  • Ski storage

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference space

Accessibility

  • Lift

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee grinder
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The type of breakfast (buffet or full) available at this property varies with stay dates.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 3025 for adults and from JPY 1694 for children
  • Covered self-parking fee: JPY 1650 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Housekeeping service is not provided for "No room cleaning provided" room types, and trash removal and towel exchanges are provided every other night beginning on the second night. For all other room types, housekeeping, trash removal and towel exchanges are provided daily.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Grand Park Otaru
Otaru Grand Park
Grand Park Hotel Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru
Hilton Otaru
Otaru Grand Park Hotel
Otaru Hilton
Grand Park Otaru Hotel
Otaru Hilton
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Hilton Otaru
Grand Park Otaru Hokkaido
Otaru Hilton
Hilton Otaru
Grand Park Hotel Otaru
Otaru Grand Park Hotel
Grand Park Otaru Hotel
Grand Park Otaru Otaru
Grand Park Otaru Hokkaido
Grand Park Otaru Hotel Otaru

Frequently asked questions

Is Grand Park Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Grand Park Otaru?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Grand Park Otaru on 4 Nov 2025 start from NZ$112.02, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Grand Park Otaru?

Self-parking is available for JPY 1650 per day. Limited spots are available.

What time is check-in at Grand Park Otaru?

Check-in start time: 2:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Grand Park Otaru?

Checkout is at 10:00 AM.

Where is Grand Park Otaru located?

Conveniently located near the ski slopes, this Otaru hotel is situated in a shopping district within 2 miles (3 km) of Sakaimachi Street, Otaru Canal and Otaru Music Box Museum. Kitaichi Venezia Musuem and Shin Nihonkai Ferry are also within 2 miles (3 km). Otaru-Chikkō Station is 7 minutes by foot and Minami-Otaru Station is 22 minutes.

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Reviews

Grand Park Otaru Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

8.8

Staff & service

8.6

Eco-friendliness

8.4

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1002 reviews
Rating 8 - Good. 327 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 49 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

Reviews

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the 2nd time we are staying in Grand Park Otaru when we visit Otaru. Proximity to the canal and the eateries makes it our choice
Canals decorated with lanterns
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place will definitely stay again when in Hokkaido
Stayed 5 nights in Jan 2025

10/10 Excellent

Coco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel 👍👍👍👍
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel at a reasonable price, near the train station and connected to a large mall
Stayed 2 nights in Jan 2025

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXPERIENCE EXCELLENT
Stayed 7 nights in Jun 2025

6/10 Okay

Gillian

Liked: Staff & service
Disliked: Property conditions & facilities
8 years ago I stayed at grand park otaru hotel. It was pleasant stay, I really like it a lot so I decided to stay at the same hotel this time round for my holiday. The toilet had a very strong unbearable mouldy smell.
Stayed 1 night in Jun 2025

8/10 Good

JAEBOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice facility

Nice facility. Nice view. But it little bit far from otaru canal. Even though hotel has many advantage to accomodation
Stayed 1 night in May 2025

10/10 Excellent

tao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice service and location is very good

The hotel offered exceptional service and enjoyed a highly convenient location with close proximity to the JR line. The staff were both friendly and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good location, clean and comfortable hotel. Windows open a crack, which is always a plus.
Stayed 1 night in Dec 2024

10/10 Excellent

Jt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very friendly and helpful during my stay :)
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location

very spacious, clean. location is excellent, close to shopping mall and JR station. Can speak English
Stayed 2 nights in Jan 2025

8/10 Good

Li Ling

Liked: Cleanliness, staff & service
Friend staff and convenience location is a plus.
Stayed 2 nights in Aug 2024

8/10 Good

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size of room and service
Stayed 2 nights in Oct 2024

10/10 Excellent

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good view and link with shopping centre
Stayed 2 nights in Oct 2024

10/10 Excellent

Annie Jie Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and tidy. The staff is friendly and helpful. The view from our window is gorgeous.
Stayed 2 nights in Dec 2024

6/10 Okay

Kenny

Liked: Cleanliness

Older hotel with good upkeep, but little upgrade

Nice, but older hotel with excellent upkeep, but little upgrade for a few decades. Our room offer excellent view of the marina. The location is close to the Otaruchikko station, but almost all tourist attractions are more than 20 minutes walking distance away which means train and taxi are necessary.
Stayed 1 night in Mar 2025

6/10 Okay

jacinta

Disliked: Amenities
The location a bit far from the town centre. If u not member, check out time is early @9.30 am
Stayed 2 nights in Apr 2025

10/10 Excellent

james v

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very helpful.
Stayed 2 nights in Feb 2024

8/10 Good

Yuen Kwan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Our room is very spacious over looking the harbour. Breakfast is average.
Stayed 3 nights in Jun 2024

10/10 Excellent

JINHWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Dec 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Located within shopping mall so access is easy from train station if weather bad. However not near Otaru sights if you don't want to walk 30 Min. Ocean view from rooms is spectacular.
Stayed 2 nights in Sep 2024

10/10 Excellent

chin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Coffee maker in the room , it’s very nice
Stayed 1 night in Feb 2024

10/10 Excellent

Takeshi

Liked: Staff & service, amenities, property conditions & facilities
The staff was very friendly and polite. They spoke Japanese well. Everything was done efficiently and smoothly. Thank you very much.
Stayed 1 night in Sep 2024

8/10 Good

ISSARA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ocean vieq
Stayed 2 nights in May 2024