Hotel Nord Otaru

4.0 star property
Riverside hotel with 24-hour front desk and restaurant

Choose dates to view prices

Photo gallery for Hotel Nord Otaru

Exterior
Junior Suite, Non Smoking
View from property
Lobby
Bar (on property)
Located near Otaru Canal, Hotel Nord Otaru is a haven of relaxation. Enjoy breakfast, lunch, or dinner at one of the two on-site restaurants and unwind in the rooftop garden or bar after exploring nearby attractions like Shin Nihonkai Ferry. The helpful staff has left a lasting impression on previous guests who praised its location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
The current price is NZ$95
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 30 of 30 rooms

Superior Twin Room

  • Sleeps 4

Grande Japanese Western Style Room

  • Sleeps 6

Grande Family Room

  • Sleeps 5

Standard Queen Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, Non Smoking

8.6 out of 10
Excellent
(15 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Superior Twin Room, Non Smoking

8.4 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Family Suite, Non Smoking, Canal View

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Private bathroom
  • 57 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Grand Twin Room, Non Smoking, Canal View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Comfort Double Room, Non Smoking

7.2 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
Bidet
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

Junior Suite, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
  • 39 sq m
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Executive Twin Room, Non Smoking, River View

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Private bathroom
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Junior Suite, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bath and shower
Hairdryer
  • 39 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 7
  • 3 Twin Beds and 1 Twin Sofa Bed

Comfort Double Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/bath combination
Hairdryer
  • 15 sq m
  • City view
  • Sleeps 3
  • 1 Large Twin Bed

Twin Room, Non Smoking (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
Hairdryer
  • 30 sq m
  • Canal view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Executive Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 9
  • 2 Twin Beds and 3 Twin Sofa Beds

Family Suite, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Premium bedding
Down duvet
Separate bath and shower
Hairdryer
  • 57 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 9
  • 3 Twin Beds and 2 Twin Sofa Beds

Standard Queen Room, Non Smoking, Eco Plan - No Cleaning Service

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room, Non Smoking (Eco Plan -No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/bath combination
Hairdryer
  • 25 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

Standard Triple Room, Non Smoking (Eco Plan - No Cleaning Service)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Shower/bath combination
Hairdryer
  • 25 sq m
  • Mountain view
  • Sleeps 5
  • 2 Twin Beds and 1 Twin Sofa Bed

Grand Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

Highlights

Air conditioning
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
Hairdryer
  • 57 sq m
  • Canal view
  • Sleeps 11
  • 2 Twin Beds and 4 Twin Futons

Superior Twin Room, Non Smoking, Canal View (Eco Plan - No Cleaning Service)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Fridge
LCD TV
Separate bedroom
Down duvet
Premium bedding
Separate bath and shower
  • 30 sq m
  • Canal view
  • Sleeps 7
  • 2 Twin Beds and 2 Twin Sofa Beds

Standard Twin Room

  • Sleeps 2

Accessible Room

  • Sleeps 3

Standard queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2

Standard Triple Room

  • Sleeps 3

Comfort Double Room

  • Sleeps 2

Executive River Twin

  • Sleeps 5

Junior Suite

  • Sleeps 4
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About the area

Map
1-4-16 Ironai, Otaru, Hokkaido, 047-0031

What's nearby

  • Otaru Canal - 1 min walk - 0.0 km
  • Otaru Music Box Museum - 15 min walk - 1.3 km
  • Shin Nihonkai Ferry - 2 min drive - 2.1 km
  • Otaru Tenguyama Ropeway - 4 min drive - 3.8 km
  • Otaru Aquarium - 6 min drive - 5.2 km

Getting around

  • Otaru Station - 9 min walk
  • Inaho Station - 20 min drive
  • New Chitose Airport (CTS) - 77 min drive

Restaurants

  • ‪ルタオ - ‬1 min walk
  • ‪小樽ビール 小樽倉庫No.1 - ‬3 min walk
  • ‪おたる政寿司 ぜん庵 - ‬3 min walk
  • ‪コメダ珈琲店 小樽運河通り店 - ‬3 min walk
  • ‪ISO - ‬3 min walk

About this property

Hotel Nord Otaru

Upscale hotel near Otaru Canal
Located close to Otaru Music Box Museum and Shin Nihonkai Ferry, Hotel Nord Otaru provides a garden, laundry facilities and a bar. The on-site restaurant, sizzle, offers breakfast and lunch. Guests can connect to free in-room WiFi.
Additional perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Smoke-free property, free newspapers and a lift
  • A banquet hall, luggage storage and a front desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 98 rooms offer comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More conveniences in all rooms include:
  • Bidets, free toiletries and hairdryers
  • Fridges, daily housekeeping and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (JPY 1,200 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,530 for adults and JPY 1,430 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • sizzle

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1996
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2530 for adults and from JPY 1430 for children
  • Uncovered self-parking fee: JPY 1200 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Nord Otaru
Nord Otaru
Nord Otaru Hotel
Otaru Nord Hotel
Hotel Nord Otaru Hokkaido
Hotel Nord Otaru Hotel
Hotel Nord Otaru Otaru
Hotel Nord Otaru Hotel Otaru

Frequently asked questions

Is Hotel Nord Otaru pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Nord Otaru?

As of 31 Oct 2025, prices found for a 1-night stay for 2 adults at Hotel Nord Otaru on 25 Nov 2025 start from NZ$94.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Nord Otaru?

Self-parking is available for JPY 1200 per night.

What time is check-in at Hotel Nord Otaru?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Hotel Nord Otaru?

Checkout is at 11 AM.

Where is Hotel Nord Otaru located?

Situated in the historical district, this hotel is within 1 mi (2 km) of Otaru Canal and Otaru Music Box Museum. Shin Nihonkai Ferry and Otaru Tenguyama Ropeway are also within 3 mi (5 km). Otaru Station is 9 minutes by foot and Minami-Otaru Station is 22 minutes.

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Reviews

Hotel Nord Otaru Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 527 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 77 out of 1003 reviews
Rating 4 - Poor. 20 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

Reviews

8/10 Good

Janet Ho

Liked: Cleanliness, staff & service, amenities
Closed to city center
Stayed 1 night in Sep 2025

10/10 Excellent

WONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and easy parking. Nice staff and clean room.
Stayed 1 night in Feb 2025

8/10 Good

Rebekkah

Liked: Cleanliness, staff & service, property conditions & facilities
The property worked for our vacation need. It was easy to access and enjoy the surrounding areas.
Stayed 7 nights in Feb 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay - out very spacious and comfortable home away from home. Everything from check in with welcoming attentive reception staff to other staff, the view from the room, the location, the ambiance/ decor - this hotel is recommended. The only negative - no coffee provided in the room or at reception.
Stayed 3 nights in Mar 2025

10/10 Excellent

herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location location location

Convenient location, walking distance to most of an attraction rooms are decent size and clean. Staff are friendly and parking is right in the hotel with fee
Stayed 1 night in Jun 2024

8/10 Good

Ric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Mizuho

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to the Otaru station, boat tours and canal. The lounge bar on the top floor was awesome with a great view and greater service.
Stayed 4 nights in Jul 2023

6/10 Okay

MIN FERN

Liked: Cleanliness, staff & service
Right in front of canal. Walking distance to Lawson, main shopping street. Walkable to Otaru Station
Stayed 2 nights in Sep 2024

6/10 Okay

Prissana

The bed sheet is a bit dirty.
Stayed 1 night in Dec 2023

10/10 Excellent

Hoi Ling Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you so much for the kind reminder , which we left our wallet in the room , and the staffs are all very helpful . Help to check how can pass back to ours . Thank you again and again .
Stayed 2 nights in Dec 2023

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favourite #1 hotel in Otaru. Very well located and just mins walk to Otaru train station, Otaru canal, KFC & Sakaimachi street and I love the spread of their breakfast ❤️! I booked a Junior Suite and was given #611. I am disappointed cos the room looks dated and totally different from the pic shown on Expedia website. The only difference is there's an extra toilet. The Suite next door to mine is the one I wanted!
Stayed 2 nights in Dec 2023

10/10 Excellent

カズミ

Liked: Cleanliness, staff & service, property conditions & facilities
立地条件が良く、観光しやすい状況であった。清掃が行き届いていた。
Stayed 1 night in Oct 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so helpful from the minute we checked in. We were early but they had the room ready for us and it was a huge wonderful room with spacious bathrooms and a quiet place. The decor and interior are rather dated and unremarkable, but it is kept very clean and neat. It's as if you've stepped into a time machine back to the 60's. But, that's not necessarily the worst thing. Everything seems to slow down and people take time to do their jobs with care and oride. We loved it!! The breakfast was fresh, delicious, and amazing variety of japanese and western breakfast items. Everything was so fresh and so well prepared with plenty of Hokkaido specialty items. Just skip the oddly dry roast pumpkin and overcooked sticky corn (fresh corn only needs 3 mins in boiling water). The location is excellent and it's a small town so easy to walk to see sights. This place is well worth going to! Everyone had a positive and caring manner to them. It was truly a refreshing experience!!
Stayed 2 nights in Oct 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
素晴らしく快適でした
Stayed 1 night in Sep 2025

8/10 Good

マミコ

Liked: Amenities
運河や芸術村が近くて便利でした。
Stayed 2 nights in Sep 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff helpfull when needed. The breakfast buffet was good. However, the buffet never changed dependant on the day.
Stayed 5 nights in Sep 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋から小樽運河が見えて良いですね。 朝食に海鮮もあり美味しく頂きました。 ランドリーの数か少なくいつ行っても空いて無かったのが残念でした。もうちょっと増やして欲しいです。
Stayed 1 night in Sep 2025

10/10 Excellent

りゅうた

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝食が最高でした
Stayed 1 night in Sep 2025

8/10 Good

興一

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応が良かった
Stayed 1 night in Sep 2025

8/10 Good

Kosuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅チカで、コンビニも近く、ホテル内も静かで過ごしやすかったです。
Stayed 2 nights in Sep 2025

8/10 Good

MIWA

Liked: Cleanliness, amenities, property conditions & facilities
部屋は広くて7人(大人4人、子供3人)で泊まったのですがベッドも広くて快適でした。 お風呂トイレと別で2つもあって良かったです。朝ごはんが最高に美味しかったです♪
Stayed 1 night in Aug 2025

8/10 Good

まさと

Liked: Cleanliness, staff & service
また行きたい
Stayed 1 night in Sep 2025

8/10 Good

KIYOTOMO

特にない
Stayed 1 night in Sep 2025

10/10 Excellent

MASAKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
小樽運河沿いで駅にも近く、小樽を十分に満喫出来る立地でした。また、利用したいと思います。
Stayed 1 night in Aug 2025

6/10 Okay

アキヒロ

Disliked: Property conditions & facilities
寝心地の良いベットで空調も良かったので 快眠でした 朝食も品数は少ないものの それぞれがとても美味しかったですねー
Stayed 1 night in Aug 2025