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Unwind Hotel & Bar Otaru

3.0 star property

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Located close to Otaru Canal, Unwind Hotel & Bar Otaru provides a terrace, shopping on-site and laundry facilities. The on-site Italian cuisine restaurant, THE BALL, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Bar
  • Laundry room

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Unwind Loft

Down duvets, in-room safe, blackout curtains, iron/ironing board

Unwind Loft

8.8 out of 10
Excellent
(3 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Large Single Beds and 2 Single Futons

View all photos for Superior King Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior King Room

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double

Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Double

8.8 out of 10
Excellent
(16 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Down duvets, in-room safe, blackout curtains, iron/ironing board

Superior Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

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About the area

Located in Otaru, Unwind Hotel & Bar Otaru is in the city centre. Otaru Canal and Niseko-Shakotan-Otarukaigan Quasi-National Park reflect the area's natural beauty and area attractions include Otaru Music Box Museum and Otaru Kihinkan. Shukutsu Marine Land and Otaru Aquarium are also worth visiting. Visit our Otaru travel guide
Map
1 Chome-8-25 Ironai, Otaru, Hokkaido, 0470031

What's nearby

  • Otaru Canal
    Otaru Canal
    1 min walk - 0.2 km
  • Sakaimachi Street
    Sakaimachi Street
    2 min walk - 0.2 km
  • Otaru City General Museum Ungakan featuring heritage elements and railway items
    Otaru City General Museum Ungakan
    5 min walk - 0.4 km
  • St Maarten and St Martin
    Otaru Music Box Museum
    14 min walk - 1.2 km
  • Shin Nihonkai Ferry
    2 min drive - 1.7 km

Getting around

  • Otaru Station
    9 min walk
  • Inaho Station
    20 min drive
  • Sapporo (OKD-Okadama)
    49 min drive

Restaurants

  • 小樽ビール 小樽倉庫No.1
    7 min walk
  • おたる政寿司 ぜん庵
    3 min walk
  • 北海あぶりやき 運河倉庫
    7 min walk
  • ポプラファーム 小樽店
    2 min walk
  • ぶた饅・チビぶた饅 運河屋
    2 min walk

About this property

Unwind Hotel & Bar Otaru

Hotel near Otaru Canal
At Unwind Hotel & Bar Otaru, you can look forward to a terrace, shopping on-site and laundry facilities. The on-site Italian cuisine restaurant, THE BALL, offers breakfast and dinner. In addition to a fireplace in reception and a bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Self-parking (surcharge), smoke-free property and a lift
  • Luggage storage, a front desk safe and multilingual staff
  • A 24-hour front desk and wedding services
Room features
All guest rooms at Unwind Hotel & Bar Otaru include thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Deep-soaking baths, toilets with electronic bidets and free toiletries
  • Fridges, electric kettles and heating

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  • Restaurant
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  • Breakfast available
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR IGNIS
  • THE BALL

Things to do

  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 5 and younger. Dinner is available on request for JPY 1,650 per child, per day.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: JPY 1500 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

UNWIND BAR OTARU
UNWIND HOTEL & BAR OTARU Hotel
UNWIND HOTEL & BAR OTARU Otaru
UNWIND HOTEL & BAR OTARU Hotel Otaru

Frequently asked questions

Is Unwind Hotel & Bar Otaru pet-friendly?

No, pets are not allowed at this property.

How much is parking at Unwind Hotel & Bar Otaru?

Self-parking is available for JPY 1500 per night. Limited spots are available.

What time is check-in at Unwind Hotel & Bar Otaru?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Unwind Hotel & Bar Otaru?

Checkout is at 11:00 AM.

Where is Unwind Hotel & Bar Otaru located?

Located in the heart of Otaru, this hotel is within a 5-minute walk of Otaru Art Village and Otaru Canal. Sakaimachi Street and Otaru City Art Museum are just steps away. Otaru Station is 9 minutes by foot and Minami-Otaru Station is 18 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Unwind Hotel & Bar Otaru Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 431 out of 627 reviews
Rating 8 - Good. 145 out of 627 reviews
Rating 6 - Okay. 30 out of 627 reviews
Rating 4 - Poor. 11 out of 627 reviews
Rating 2 - Terrible. 10 out of 627 reviews

Reviews

Verified

10/10 Excellent

Hyunjung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location to the Canal , LeTao and shopping Their breakfast was the highlight!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jim

Liked: Cleanliness, amenities, property conditions & facilities
This is a really nice place. The building itself is architecturally wonderful.n As soon as you walk in there a calm vibe and the staff are really helpful and so nice. And that calmness permeates into their rooms. The room was clean, nice bed and the shower tub was a decent size. I highly recommend this place if you're in Otaru.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

george

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, excellent bar and comfortable room. Perfect location.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing 1930s hotel, very good bar, ideal location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to most shopping and dining and museums we were interested in, clean, tasty breakfast creatively presented.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Janelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really nice place to stay. I enjoyed the breakfast buffet. Free laundry room was convenient!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Li Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love their breakfast, truly amazing…
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
It was great experience with Unwind. I like the design of the hotel. Room is clean and well designed whereby I found everything I need. The hotel also offers free wine tasting everyday so please don't miss it if staying with the hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ow Eu Gene

Liked: Cleanliness, property conditions & facilities
Rooms are clean and very comfortable. Check-in was seamless
Stayed 1 night in Jun 2025
Verified

8/10 Good

Ting Fan

Liked: Cleanliness, staff & service, amenities
Average room size and facilities with a few dining options in hotel, but very close to great shopping district. Overall worth the budget for staying in a leisure trip. Friendly staff and surprisingly good high tea style breakfast!
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Su Lynn Sabrina

Liked: Cleanliness, property conditions & facilities
Nice breakfast high tea style. Staff were very helpful. Stayed in the loft room for a family of 5. The loft was half height which was fun for the kids. Overall the room space was a bit tight but sufficient. Washing machine and dryers were pay per use.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We did Unwind

Beautiful place. Excellent food. Bar was fantastic. Service very welcoming.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service
Nice bar and restaurant. Good service.
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated in a very convenient location, just a few minutes walk from the canal and the famous shopping street. Though it’s small, it’s very cozy and clean. I definitely will stay here again if I go to Otaru in the future.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There's a lot to like about the Unwind Hotel. The location is excellent as is the overall decor and atmosphere of the hotel. The service was prompt and very friendly. Even though we don't speak Japanese there were no problems. The restaurant was fantastic. In particular the breakfast that came with our room was like nothing I've experienced before. A variety of small dishes that were delicious. The free wine happy hour in the bar was a nice bonus. The room was a bit small, but that was expected and not unusual for Japan. The shower was one of the best I've encountered in Japan.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful!

Fantastic stay. Wonderful staff. Delicious breakfast. Very clean rooms. Only con was only 2 very thin uncomfortable pillows in the room. Front desk staff so helpful to arrange taxis to get to and from Kiroro.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a lovely stay in Otaru. Pleasant staff and our room was unexpectedly ready early (rare in Hokkaido). The free wine in the lounge is a lovely perk. Rooms are small but functional with hot water showers. Could use a bit more storage in the bathroom, but we made it work. Staff are all friendly and the breakfasts were massive and delicious. Thanks for the great stay!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

CHIH FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice friendly staff.

My stay in unwind was very nice and amazed. Not only the room but the staff was really friendly and helpful. I forgot my stuffs in my previous hotel and Akita San from Unwind had provided me lots of help checking with previous hotels for the language barrier. I really appreciated it.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kathy Duyen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and peaceful hotel that has modern vibes. There is a free wine hour at the bar that I was able to get. It was really nice to hang out and have a glass of wine to wind down after venturing around and exploring. I also received a free drink ticket. The drinks were limited but I still appreciated getting this "VIP" experience. I loved the vibes of the hotel and my room was very nice.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location. We had to park our rental car in a pay lot across the street, but no big deal (no in-out allowed, but we were walking distance to everything we came to see). I had problems with the washer in the laundry room, but I think I might have overloaded the machine. The breakfast was delicious! Overall, I highly recommend it!
Stayed 1 night in May 2024
Verified

10/10 Excellent

Yasuhiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming and wonderful hotel!

Charming and wonderful hotel. We stayed in a loft room, which was clean and had a great view. The parking was adjacent, and it was only a few minutes on foot to the canal and tourist attractions, which made my 80-year-old mother, who has mobility issues, very happy. The breakfast for my daughter with multiple allergies was also adjusted to her needs, which was a big help. The bar right as you enter had a great atmosphere, and we enjoyed local whiskies such as Yoichi, which can only be found there. The only issues were that the wall-projection TV was a bit confusing to use and the changing room was slightly cramped. We will definitely stay here again next time. Thank you for your hospitality.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Hiroshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small, but the high ceiling made it feel airy and pleasant. The fact that the toilet and bath were separate was excellent. Expedia states that Gold members may receive an upgrade if there's a room available, but the hotel claims they do not offer upgrades to Expedia gold members. I felt embarrassed asking for an upgrade.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Well appointed room. Excellent dinning experience!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. The staff was supurb. And Jintaro, at the hotel bar, was the best bartender/cocktail artist I've ever had the pleasure of being served by.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

WUI KUEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast provided was excellent.
Stayed 1 night in Aug 2025