Casino Hotels & Resorts in Neukölln from NZ$132

"We stayed in a grand twin room - the room was very spacious and the bedding and everthing was well cleaned. There was lots of room to put down a suitcase, hang up clothes etc. The beds and pillows were very comfortable after a lot of walking around the city. The location is excellent, centrally located for walking to the major tourist attractions both northwards and southwards. Yet it was also quiet and peaceful, we didn't hear a peep from anyone else in the hotel. It was reassuring that there was a safe in the room, and the soaps provided were nice. The reception staff were friendly and looked after our baggage after check out. There are snacks/drinks vending machines, and boiling hot water dispenser and free teas on alternating floors. Overall a great value place to stay for our first trip to Berlin."

"Easy"

"Great location"

"Large room, nice bathroom and magnificent breakfast. Very nice and helpful staff"

"The room was absolutely freezing. No heating whatsoever. When I approached the front desk to report this — a completely reasonable request — I was met with laughter. Actual laughter. As if my discomfort was somehow amusing to the staff. They then informed me, with a straight face, that heating was an "extra" and would cost me an additional €10. I was stunned. Paying to not freeze in your own room is not hospitality — it is a scam. As for breakfast — I made the mistake of trying it once. Once was enough. The prices were nothing short of outrageous for what was served: a meagre, uninspiring selection that would have been poor value at half the cost. Stale, limited, and thoroughly underwhelming. "

"The first room had a smell of drains which was present throughout the outside corridor. They agreed to change the room, which returned me to happiness. Staff were good in general, although they didn’t supply or resupply the tea/coffee facilities well at all."

"Zimmer & Komfort Die Zimmer sind angenehm groß, allerdings ist der Grundriss etwas unvorteilhaft gestaltet. Die Betten waren zwar bequem, aber die Bettwäsche und Handtücher wirkten alt und abgenutzt – diese sollten dringend erneuert werden. Ein kleiner Minuspunkt im Bad: Es wäre schön, wenn Bodylotion zu den bereitgestellten Pflegeprodukten gehören würde. Service & Personal Hier gibt es den größten Verbesserungsbedarf. Das Housekeeping war wenig aufmerksam (einige Handtücher wurden beim Wechseln schlichtweg vergessen). Der größte Schwachpunkt war jedoch die Rezeption: Das Personal war sehr unaufmerksam und unfreundlich. Mir fiel auf, dass die männlichen Kollegen etwas professioneller waren als die weiblichen. Lage & Preis-Leistungs-Verhältnis Das Hotel ist verkehrsgünstig an mehreren Knotenpunkten gelegen, was je nach Reiseziel sehr praktisch ist. Was das Preis-Leistungs-Verhältnis angeht: Sauberkeit und allgemeine Instandhaltung sind in Ordnung, aber für den gebotenen Service und die Ausstattung ist das Hotel ein bischen zu teuer."

"Great hotel, perfect location for Berlin night life. "

"Did not receive room cleaning when I requested it via the "button" in the room as instructed. I think it was defective, but the only way to find out was when they didnt clean the room..."