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Crown Metropol

5.0 star property
Luxury hotel with full-service spa and nightclub

Choose dates to view prices

Photo gallery for Crown Metropol

Indoor pool, outdoor pool, pool loungers
Dining
Minibar, in-room safe, iron/ironing board, free WiFi
Lobby
Exterior
In the heart of Melbourne, Crown Metropol offers a luxurious retreat with golfing on site and shopping at your doorstep. Unwind at the spa or take a dip in one of two pools, then stay connected with free WiFi and enjoy multilingual staff assistance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Loft

Loft | Floor plan

Loft

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow menu
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Urban Luxe)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2011
  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Luxe Twin)

Room (Luxe Twin) | Floor plan

Room (Luxe Twin)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2011
Rainfall showerhead
Hairdryer
Private bathroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (City Luxe)

Room (City Luxe)

Room (City Luxe)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2011
Rainfall showerhead
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

Room (Luxe King)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Renovated in 2011
Rainfall showerhead
Hairdryer
Private bathroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Southbank, a neighbourhood in Melbourne, is home to Crown Metropol. Melbourne Central and Queen Victoria Market are notable landmarks, and travellers looking to shop may want to visit Collins Street and Bourke Street Mall. SEA LIFE Melbourne and Melbourne Zoo are not to be missed.
Visit our Melbourne travel guideOpens in a new window
Map
WHITEMAN STREET,8, Southbank, VIC, 3006

What's nearby

  • Melbourne Convention and Exhibition Centre - 3 min walk - 0.3 km
  • Crown Casino - 3 min walk - 0.3 km
  • Collins Street - 10 min walk - 0.9 km
  • Marvel Stadium - 17 min walk - 1.5 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 14 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Baci - ‬4 min walk
  • ‪Kingpin Bowling - ‬1 min walk
  • ‪The Pub - ‬2 min walk
  • ‪Velvet Bar - ‬3 min walk

About this property

Crown Metropol

Luxury hotel near Crown Casino
Close to Melbourne Convention and Exhibition Centre and Collins Street, Crown Metropol provides golfing on-site, a nightclub and shopping on-site. Treat yourself to a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a coffee shop/cafe and a hair salon.
Additional perks include:
  • An indoor pool and an outdoor pool, along with sunloungers
  • Buffet breakfast (surcharge), bike hire and tennis courts
  • Valet parking (surcharge), tour/ticket information and luggage storage
  • Laundry services, ATM/banking services and multilingual staff
Room features
All 658 rooms include comforts such as air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and hairdryers
  • 32-inch TVs with cable channels
  • Fridges, coffee/tea makers and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (AUD 70 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: AUD 42 to 55 for adults and AUD 21 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Golf
  • Gym
  • Hot tub
  • Indoor pool
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • Tennis

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Built in 2010
  • Renovated entire property - 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 42 to 55 for adults and AUD 21 to 27.50 for children
  • Valet parking fee: AUD 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number B2158750Z

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Metropol Hotel Southbank
Crown Metropol Hotel
Crown Metropol Southbank

Frequently asked questions

Does Crown Metropol have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Crown Metropol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crown Metropol?

Valet parking is available for AUD 70 per day.

What time is check-in at Crown Metropol?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Crown Metropol?

Checkout is at 11 AM.

Where is Crown Metropol located?

Located in Southbank, this luxury hotel is within a 5-minute walk of Crown Casino and Melbourne Convention and Exhibition Centre. Collins Street and SEA LIFE Melbourne are also within 15 minutes. Flagstaff Station is 22 minutes by foot and Melbourne Central Station is 26 minutes.

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Crown Metropol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Staff & service
central to everything

8/10 Good

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mini bar well stocked
Stayed 1 night in Nov 2022

2/10 Terrible

John

Disliked: Staff & service
Stayed 1 night in Sep 2022

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, atmosphere and plenty of family friendly things to do in the Crown prescient.
Stayed 1 night in Jul 2022

10/10 Excellent

Tanya

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that we didn't have to leave the building to shop eat and drink
Stayed 1 night in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very satisfactory, great design, service and location
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Location was the best , very clean hotel room , room services a tad expensive though
Stayed 1 night in Apr 2019

10/10 Excellent

Vernell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT HOTEL!

Really nice hotel. It has everything you need, shopping, plenty of eateries and conveniently located to the tram service.
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The whole crown entertaiment complex.numerous restaurants
Stayed 3 nights in Mar 2019

10/10 Excellent

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

When you walk in you Feel Special

It was just a quick trip to Melbourne and selected the Crown Metropol because of its location and ease of access to meetings and events in the area.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, staff, location, and comfortable

Love it! My family enjoyed a lot, service is great

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stylish hotel near waterfront promenade

A couple days to explore the city and area - perfect spot

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Premium Hotel

Amazing hotel, only let down was breakfast coffee, worst I have ever had.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in excellent location

Great location near riverwalk and also near free tram stop and hop on hop off bus. Hotel very impressive especially the pool and sky bar. Very comfy bed and pillows, lots of storage space in wardrobe and bathroom. Some of chairs in public areas were getting a little tired and the card holding charge of $100 per night is a little steep considering they take your card details anyway and other places just hold $1 but otherwise a great hotel and facilities

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel in central Melbourne

Fantastic place to stay in Melbourne. Beautiful comfortable room and bathroom. Great location on South Bank, very central to the city and public transport. Amazing swimming pool and spa with outstanding city views from the 27th floor.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent and fun close to everything. The cab system is crap

10/10 Excellent

clare, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room. If it come with bathtub and that will be perfect!

10/10 Excellent

cleo, sydney nsw

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location to cbd

Really enjoyed my stay have been before good location staff very helpful especially giving directions. Asked about 28th floor was told by staff was opened but had a private function which wasn't good as it was our last night . Gym & pool good .