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Crown Metropol

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25 indoor pools, outdoor pool
25 indoor pools, outdoor pool
25 indoor pools, outdoor pool
Minibar, in-room safe, desk, iron/ironing board

Overview of Crown Metropol

Crown Metropol

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Social distancing
  • Sheets and towels washed at 60°C
WHITEMAN STREET,8, Southbank, VIC, 3006

Explore the area

  • Popular LocationCrown Casino and Entertainment Complex3 min walk
  • Popular LocationMelbourne Convention and Exhibition Centre4 min walk
  • Popular LocationEureka Tower13 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)21 min drive

Choose dates to view prices

About this area

Melbourne

Crown Metropol is located in Melbourne Central Business District, a neighbourhood in Melbourne. Regent Theatre and Melbourne Central are notable landmarks, and travellers looking to shop may want to visit Collins Street and Queen Victoria Market. Looking to enjoy an event or a game? See what's going on at Melbourne Cricket Ground or Rod Laver Arena.
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Map

What's nearby

  • Crown Casino and Entertainment Complex - 3 min walk
  • Melbourne Convention and Exhibition Centre - 4 min walk
  • Eureka Tower - 13 min walk
  • Australian Centre for the Moving Image - 3 min drive
  • Bourke Street Mall - 4 min drive

Getting around

  • Flagstaff Station - 3 min drive
  • Spencer Street Station - 13 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • San Antone By Bludso's Bbq - 4 min walk
  • Lucky Chan - 5 min walk
  • Dimattina Coffee - 5 min walk
  • Ciel - 6 min walk
  • Thai Deli - 6 min walk

About this property

Crown Metropol

Luxury Melbourne hotel in Melbourne Central Business District, walk to Crown Casino and Entertainment Complex
This smoke-free hotel features 25 indoor pools, a full-service spa and a casino. Additionally, a restaurant, an outdoor pool and a nightclub are on-site. All 658 rooms feature thoughtful touches such as bathrobes and slippers, along with conveniences such as fridges and coffee makers. In-room free WiFi and minibars are standard, as are TVs with cable channels.
Crown Metropol offers 658 forms of accommodation with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, bathrobes, slippers and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Televisions come with cable channels and pay-per-view films. Housekeeping is provided on a daily basis.

25 indoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub, a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge), Wired Internet (surcharge)

Parking and public transport

  • Self parking on site (surcharge)

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 25 indoor pools
  • Fitness centre
  • Full-service spa
  • Golf
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Family friendly

  • 25 indoor pools
  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Rollaway beds available

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Rollaway beds available

Bathroom

  • Dressing gowns
  • Hairdryer
  • Shower

Entertainment

  • TV channels
  • Films for purchase
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers

Similar properties

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Guest rating 4.5+
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4 star
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Family-friendly
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Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge

Children and extra beds

Children are welcome
Rollaway/extra beds are available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • A pet fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Crown Metropol Hotel Southbank
Crown Metropol Hotel
Crown Metropol Southbank
Crown Metropol Hotel
Crown Metropol Southbank
Crown Metropol Hotel Southbank

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 661 out of 972 reviews
5 - Excellent 68%
Rating 4 - Good. 225 out of 972 reviews
4 - Good 23%
Rating 3 - Okay. 64 out of 972 reviews
3 - Okay 7%
Rating 2 - Poor. 17 out of 972 reviews
2 - Poor 2%
Rating 1 - Terrible. 5 out of 972 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.5/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

3/5 Okay

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room service is terrible. Mini bar was not restock for 3 days. Cleanliness is below standard
Stayed 3 nights in Nov 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

5/5 Excellent

Stayed 2 nights in Jul 2019