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Overview of Great Southern Hotel Melbourne

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In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi

Great Southern Hotel Melbourne

4 out of 5

3.9/5 Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Laundry
  • 24/7 front desk

Cleaning and safety practices

  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing

Explore the area

    Popular LocationMelbourne Convention and Exhibition Centre6 min walk
    Popular LocationCrown Casino and Entertainment Complex7 min walk
    Popular LocationBourke Street Mall16 min walk
    AirportMelbourne, VIC (MEL-Tullamarine)26 min drive

Choose dates to view prices

Superior Twin Room with No Housekeeping

  • Sleeps 2
  • 2 Single Beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

Standard Queen Room (Emergency Accommodation Only) - No Housekeeping

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Mini Double Room

4/5 guest room rating
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Queen Room (Essential Workers Only) - No Housekeeping

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room

4.1/5 guest room rating
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Queen Room with No Housekeeping

4.2/5 guest room rating
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior King room

4.1/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Mini Double Room (No housekeeping)

  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

Family Room

4.6/5 guest room rating
  • 34 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Family Room (No Housekeeping)

  • 34 sq m
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

Superior King Room with No Housekeeping

4.3/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

About this area

Melbourne

Great Southern Hotel Melbourne is located near the boardwalk and in an area with great airport proximity and shopping. Travellers eager for a bit of culture can stop by Princess Theatre, while those who have shopping on the agenda may want to visit Melbourne Central and Queen Victoria Market. Enjoy an event or a match at Marvel Stadium, and consider making time for SEA LIFE Melbourne—a top attraction that's not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping. Guests love the hotel's location for the sightseeing.
Popular Location

What's nearby

  • SEA LIFE Melbourne - 4 min walk
  • Melbourne Convention and Exhibition Centre - 6 min walk
  • Crown Casino and Entertainment Complex - 7 min walk
  • Marvel Stadium - 14 min walk
  • Bourke Street Mall - 16 min walk

Getting around

  • Spencer Street Station - 5 min walk
  • Flagstaff Station - 15 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • Rare Steakhouse - 3 min walk
  • Tokyo Maki - 3 min walk
  • Waterside Hotel - 4 min walk
  • Hare & Grace - 4 min walk
  • Eclipse Specialty Coffee - 4 min walk

About this property

Great Southern Hotel Melbourne

4-star Melbourne hotel in Melbourne Central Business District, walk to SEA LIFE Melbourne
Along with a restaurant, this smoke-free hotel has self parking and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and express check-out are on-site. All 268 rooms provide conveniences such as fridges and coffee makers, plus in-room free WiFi and LCD TVs with digital channels. Other amenities available to guests include hairdryers, safes and phones.
Great Southern Hotel Melbourne offers 268 forms of air-conditioned accommodation with a safe and coffee/tea makers. 32-inch LCD televisions come with digital channels.

Bathrooms include complimentary toiletries and hairdryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 25 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • 1 restaurant

Family friendly

  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 2:00 PM - anytime
Early check-in subject to availability
Early check-in fee: AUD 20
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 20
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Self-parking fee: AUD 25 per night
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Great Melbourne
Great Southern Hotel Melbourne
Great Southern Melbourne
Great Southern Melbourne Hotel
Hotel Great Southern Melbourne
Melbourne Great Southern Hotel
Southern Hotel Melbourne
Southern Melbourne
Enterprize Hotel Melbourne
Great Southern Hotel
Great Southern Melbourne
Great Southern Hotel Melbourne Hotel
Great Southern Hotel Melbourne Melbourne
Great Southern Hotel Melbourne Hotel Melbourne

Frequently asked questions

3.9
Good
Rating 5 - Excellent. 604 out of 1959 reviews
5 - Excellent 31%
Rating 4 - Good. 857 out of 1959 reviews
4 - Good 44%
Rating 3 - Okay. 303 out of 1959 reviews
3 - Okay 15%
Rating 2 - Poor. 124 out of 1959 reviews
2 - Poor 6%
Rating 1 - Terrible. 71 out of 1959 reviews
1 - Terrible 4%

4.1/5

Cleanliness

4.2/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Travelled with family
Liked: Staff & service
Excellent location. So close to Southern Cross Station and within walking distance to Crown and South Wharf. The room was basic and adequate (to be expected at a cheap rate). Beds were very comfy. Unfortunately there was a boiler issue which meant we had no hot water for a few hours in the morning. We also requested a twin bed and got one king so room service had to come and fix that. Other than that, it was a pleasant stay.
Stayed 1 night in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderfully friendly and helpful.
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is very close to the Southern Cross train station and tram stops. The hot water system had a fault during my stay. But this was resolved in 1 hour, after I alerted the front desk. The shower fan also did not seem to work, which I too let the hotel know. Staying on the 4th floor the street noise was not very audible.
Stayed 2 nights in Apr 2021

1/5 Terrible

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We are originally checked into a room which I can only describe what looked like a converter prison cell. There were no windows in the room; we checked in late and I went to have a shower at night but there was no hot water in our room. The hallway had a bad smell and there was clearly a big leak in this area which left the area looking damaged by a leak and the room next door had a dehumidifier in it and was still getting dry. We called and got moved late at night. The second room was much better and we felt it was more like a hotel room. The next day we went out and came back around 4.30pm. Our key did not work (clearly when we were moved around, the new key was not properly cut). We wait nearly 30 minutes to have our key recut by the reception team. And again at night, there was no hot water! We were advised that there was a new system in place. If the hotel was changing systems, they needed to put more staff on to help. The next morning we had to check out in a hurry and at 8.20am there was already two people making a queue because they were so slow. We left the key and left the hotel. I called two hours later to ensure where we were checked out on their system and the receptionist still could not process the check out or even confirm that there was nothing to pay on our account. We noted that there was a broken glass in the lobby on Satuday night and sunday morning the broken bottle was still there!
Stayed 2 nights in Mar 2021