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Overview of Grand Hyatt Melbourne

Photo gallery

Guest reviews

4.6 / 5Wonderful
2,283 reviews
Guests rated this property 4.6/5 for cleanliness.

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

Popular LocationFlinders Lane2 min walk
Popular LocationFederation Square5 min walk
RestaurantFlinders Lane2 min walk
AirportMelbourne, VIC (MEL-Tullamarine)32 min drive

Choose dates to view prices

  • Room, 1 King Bed, River View

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    More details
  • Room, 2 Single Beds, River View

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details
  • Grand Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 80 sq m
    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed (Spa)

    5/5 guest room rating

    Room amenities

    • 43 sq m
    • City view
    • Sleeps 3
    More details
  • Room, 2 Single Beds

    4/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed

    4.8/5 guest room rating

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    More details
  • Club Room, 2 Single Beds

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More details
  • Deluxe Room, 1 King Bed (Club Access)

    Room amenities

    • 36 sq m
    • City view
    • Sleeps 3
    More details
  • Club Room, 1 King Bed, River View

    4.2/5 guest room rating

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 3
    More details
  • Club Room, 2 Single Beds, River View

    Room amenities

    • 34 sq m
    • River view
    • Sleeps 3
    More details
  • Diplomatic Suite

    Room amenities

    • 120 sq m
    • City view
    • Sleeps 3
    More details
  • Room, 1 King Bed, City View

    4.7/5 guest room rating

    Room amenities

    • 33 sq m
    • City view
    • Sleeps 3
    More details

About this area

Melbourne

In the city centre and near a metro station, Grand Hyatt Melbourne is in an area with good shopping. Federation Square and Eureka Tower are notable landmarks, and some of the area's popular attractions include SEA LIFE Melbourne and Melbourne Star Observation Wheel. Travelling with kids? Make time for Melbourne Zoo, or head to an event or a match at Melbourne Cricket Ground. Discover the area's water adventures with kayaking and parasailing nearby, or enjoy the great outdoors with rock climbing and ecotours.

Visit our Melbourne travel guide
Map
Popular Location

What's nearby

  • Flinders Lane - 2 min walk
  • Federation Square - 5 min walk
  • Her Majesty's Theatre - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Princess Theatre - 9 min walk

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne, VIC (MEL-Tullamarine) - 32 min drive

Restaurants

  • Collins Kitchen — 1 min walk
  • Ru-Co Bar — 1 min walk
  • Flinders Lane - 2 min walk

About this property

Grand Hyatt Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District, walk to Federation Square
Along with a full-service spa, this smoke-free hotel has a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a coffee shop/café are on-site. All 550 rooms boast deep soaking bathtubs, and offer free WiFi and pillowtop beds. Free wired Internet and 24-hour room service are standard, as are LCD TVs with digital channels.
Grand Hyatt Melbourne offers 550 forms of accommodation with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Valet parking: AUD 60 per night
Electric car charging station
Limo/town car service

Food and drink

Buffet breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 45 per person
1 restaurant and 1 coffee shop/cafe
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

24-hour fitness centre
Aerobics classes
Basketball
Full-service spa
Indoor pool
Outdoor tennis court
Pilates classes
Sauna
Shopping
Hot tub
Steam room
Tennis
Yoga classes

Family friendly

Children's games
Dry-cleaning service
Free cots/infant beds
Indoor pool
In-room childcare (surcharge)
Laundry facilities
Fridge
Rollaway/extra beds (surcharge)

Conveniences

Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tennis lessons
Tour/ticket assistance
Wedding services

Languages spoken

Chinese
Dutch
English
French
German
Hindi
Italian
Korean
Russian
Spanish
Vietnamese

Business services

24-hour business centre
15 meeting rooms
Computer station
Conference centre (9688 square feet of space)

Outdoors

Pool sunloungers

Spa

2 treatment rooms
Aromatherapy
Body treatments
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Roll-in shower
Wheelchair-accessible parking
Wheelchair-accessible path of travel

More

Fireplace in reception
Smoke-free property

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Egyptian cotton sheets
Free cots/infant beds
Hypo-allergenic bedding
Linens
Pillow-top mattress
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathrobes
Deep-soaking bathtub
Hairdryer
Separate bathtub and shower

Entertainment

32-inch LCD TV
Digital channels
Films for purchase
Premium channels

Food and drink

Coffee/tea maker
Free bottled water
Minibar
Fridge

More

Connecting rooms available
Desk
Free newspapers
In-room massage
Iron/ironing board
Phone
Safe
Slippers

Policies

Check-in

Check-in between 2:00 PM and midnight
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for AUD 60.0 per day.
Free cots (infant beds)

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: AUD 45 per person (approximately)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Grand Hyatt Melbourne Hotel
Grand Hyatt Hotel
Grand Hyatt Melbourne
Grand Hyatt
Melbourne Grand Hyatt
Melbourne Hyatt
Hyatt Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Grand Hyatt Melbourne and receive a full refund?
Yes, Grand Hyatt Melbourne offers free cancellation on select room rates, because flexibility matters! Please refer to Grand Hyatt Melbourne cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an indoor pool.
Is this property pet-friendly?
No, pets are not allowed at this property.
How much is parking at Grand Hyatt Melbourne?
Valet parking is available for AUD 60 per night.
What time is check-in at this hotel?
Check-in is from 2:00 PM to midnight. Late check-in is available during limited hours.
What time is check-out at Grand Hyatt Melbourne?
Checkout is at 11 AM.
Where is this property located?
This family-friendly Melbourne hotel is located in the entertainment district, steps away from Collins Street, Flinders Lane and Regent Theatre. Federation Square and Forum Theatre are also within 5 minutes. Parliament Station is 8 minutes by foot and Flinders Street Station is 8 minutes.

Guest reviews

4.6
Wonderful
5 - Excellent
1,627
4 - Good
463
3 - Okay
125
2 - Mediocre
50
1 - Poor
18
4.6
Cleanliness
4.6
Service and Staff
4.3
Amenities
4.5
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A high quality facility in the luxury shopping strip of Melbourne CBD

Stayed 2 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Grand Hyatt doesn’t dsappoint. The staff are lovely/ including helping me stick the buckle of my evening shoe back on- I felt like Julia Roberts in Preety Woman. Comfortable, clean & well situated. Collins Kitchen has plenty of variety. The high tea looked great with a buffet section of desserts & hot food. Good value for money . I will return

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely hotel in the heart of the shopping and restaurant hub.

Stayed 3 nights in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in was prompt and efficient, with exact customer service. Room was clean and quality fixtures and fittings as expected of grand Hyatt standards. Enjoyed pre dinner drinks and finger food in the restaurant which was relaxed atmosphere. Definitely recommend for melbourne stay.

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The River View Room gave us a view of a short bit of the river beyond the rooftop of many buildings, however, the view was spoilt by a very dirty window which is clearly well overdue for cleaning. The room itself was clean and well presented and staff were very helpful. When the hotel became aware it was my wife's birthday, they sent a piece of cake to our room for her which was a nice touch and greatly appreciated.

Stayed 4 nights in Mar 2020