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Novotel Melbourne on Collins

Star Rating
4.5 out of 5
See more in Melbourne (and vicinity)

Photo gallery

Featured image
Indoor pool
Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains
Minibar, in-room safe, laptop workspace, blackout curtains

Guest reviews

4.2 out of 5 Very good
997 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

270 Collins Street, Melbourne, VIC

Explore the area

Popular LocationBourke Street Mall5 min walk
Popular LocationEureka Tower8 min walk
Popular LocationMelbourne Central9 min walk
AirportMelbourne, VIC (MEL-Tullamarine)20 min drive

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  • Standard Room, 1 Queen Bed

    Photos of Standard Room, 1 Queen Bed

    4.3/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Room, 1 Queen Bed

  • Deluxe Room, 1 King Bed

    Photos of Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsDeluxe Room, 1 King Bed

  • Deluxe Double Room, 2 Double Beds

    Photos of Deluxe Double Room, 2 Double Beds

    4.2/5 guest room rating

    Room amenities

    • 24 sq m
    • Sleeps 4
    More detailsDeluxe Double Room, 2 Double Beds

  • Junior Suite, 1 King Bed

    Photos of Junior Suite, 1 King Bed

    4.4/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 4
    More detailsJunior Suite, 1 King Bed

  • Standard Room, 2 Single Beds

    Photos of Standard Room, 2 Single Beds

    4.3/5 guest room rating

    Room amenities

    • 26 sq m
    • Sleeps 2
    More detailsStandard Room, 2 Single Beds

  • Family Suite, Multiple Beds

    Photos of Family Suite, Multiple Beds

    5/5 guest room rating

    Room amenities

    • Sleeps 5
    More detailsFamily Suite, Multiple Beds

About this area

Melbourne

Located in Melbourne, Novotel Melbourne on Collins is connected to a shopping centre. Melbourne Arts Centre and Princess Theatre are cultural highlights, and some of the area's notable landmarks include Melbourne Central and Queen Victoria Market. Consider Flinders Lane for a night out, and don't miss SEA LIFE Melbourne if you're travelling with kids. Our guests appreciate the hotel's central location.
Visit our Melbourne travel guide
Map
View map
Popular Location

What's nearby

  • Bourke Street Mall - 5 min walk
  • Eureka Tower - 8 min walk
  • Melbourne Central - 9 min walk
  • State Library of Victoria - 10 min walk
  • Princess Theatre - 14 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine) - 20 min drive

Restaurants

  • Lane Restaurant — 1 min walk
  • Lane Cafe and Bar — 1 min walk

About this property

Novotel Melbourne on Collins

4.5-star luxury hotel connected to a shopping centre in Melbourne Central Business District
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 380 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, LCD TVs come with cable channels, and guests can also appreciate conveniences like sitting areas and fridges.
Novotel Melbourne on Collins offers 380 forms of accommodation with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows standard sanitisation guidelines of ALLSAFE (Accor Hotels)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • Free in-room WiFi has a 5-device limit
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • Self parking: AUD 39 per day

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 15-45 for adults and AUD 15-45 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Korean
  • Portuguese
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms
  • Conference centre (7016 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Climate control (heating)
  • Linens
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in between 2:00 PM and anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

This property is closed from 28 March 2020 to 31 October 2020 (dates subject to change).
The following facilities or services will be unavailable from June 02 2020 to December 31 2020 (dates subject to change):
  • Fitness facilities
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from 31 July to 30 September:
  • Bar/Lounge
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 15 and AUD 45 for adults, and AUD 15 and AUD 45 for children (approximately)
  • Self-parking fee: AUD 39 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit

Property is also known as

Novotel Melbourne Collins Hotel
Novotel Collins Hotel
Novotel Melbourne Collins
Novotel Collins
Novotel Melbourne On Collins Hotel Melbourne
Melbourne Novotel
Accor Melbourne On Collins
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

Can I cancel my reservation for free at Novotel Melbourne on Collins and receive a full refund?
Yes, Novotel Melbourne on Collins offers free cancellation on select room rates, because flexibility matters! Please refer to Novotel Melbourne on Collins cancellation policy on our site for more details about any exclusions or requirements.
Does Novotel Melbourne on Collins have a pool?
Yes, this property has an indoor pool. Pool access is from 6 AM to 10 PM.
Is Novotel Melbourne on Collins pet-friendly?
No, pets are not allowed at this property.
How much is parking at Novotel Melbourne on Collins?
Self-parking is available for AUD 39 per day.
What time is check-in at Novotel Melbourne on Collins?
Check-in is from 2:00 PM to anytime. A fee applies for early check-in (amount may vary, subject to availability).
What time is check-out at Novotel Melbourne on Collins?
Checkout is at 11 AM. Late checkout is available for a fee (amount may vary, subject to availability).
Where is Novotel Melbourne on Collins located?
This family-friendly Melbourne hotel is located in the entertainment district, steps away from Collins Street, Flinders Lane and Yarra Riverfront. Bourke Street Mall and Regent Theatre are also within 5 minutes. Flinders Street Station is 6 minutes by foot and Melbourne Central Station is 10 minutes.
4.2
Very good
997 reviews
5 - Excellent
429
4 - Good
415
3 - Okay
103
2 - Poor
31
1 - Terrible
19

4.3/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.1/5

Property conditions & facilities

1/5 Terrible

Stayed 2 nights in Apr 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of Melbourne. Friendly staff
Stayed 7 nights in Mar 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Staff & service, property conditions & facilities
The Location was great, very central. This made our stay super enjoyable
Stayed 3 nights in Mar 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location-perfect to everything. Very warm welcoming staff
Stayed 5 nights in Mar 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

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