Fortune Hotels in Malad from NZ$104

"Nice service with a good atmosphere "

"It was truly an amazing experience with the sweetest staff. Before even entering to the front desk, halls, dining area, and overall hotel, you are greeted by everyone with a smile. The food was also phenomenal and the view was great. Kaushal, one of the front desk people, was very welcoming throughout the stay. "

"Unique and wonderful hotel . Outstanding staff and service "

"The Taj Hotel is an excellent place to stay. On this visit I had a terrible experience with the duty manager at check in. The Director of Operations resolved the issue with professionalism and made us experience the warm welcome that I know The Taj Group of Hotels offer their guest. It takes one staff (especially management) to change a guest mind from returning. We were upgraded to the palace and offered the club facilities. Our room was decorated with balloons, and tasty chocolate cake and fruits where left for us to enjoy. I have stayed here previously (in 2017, 2018 and 2022) and have fond memories of this hotel. On our first stay at the Taj Mahal Towers we where fortune enough to meet the duty manager reception and the manager who welcomed us and made us feel like royalties. We were upgraded to the palace with club facilities. On our next two visits we where automatically upgraded to the palace with club facilities. Thank you once again Mr Avinash Sehrawat for making our stay so special and keeping the vision of the Taj Group of Hotels alive. "

"Walking distance from airport. Customer service excellent. "

"Excellent and amazing guest service I have ever experienced!! Special thanks to Nikita. She has done the great job! "

"Excellent stay "

"Close to convention "

"Service is excellent , Property is clean and staff is too good.I will stay again in this property."