Malad West Hotels, Mumbai

"It was a very pleasant stay for my family and myself. We were welcomed in the most beautiful way and were treated so respectfully whilst we were here. Breakfast service was slow and often orders were incorrect or even forgotten. Would probably help if orders were written down. It still felt slightly colonial where white guests seemed a priority. "

"I got prompted to leave a review because folks have been asking about Leela's breakfast menu. First things first: I stayed with Leela in March 2026 and it was my third time there. As always they do an impeccable job of taking care of the guests. Regarding the breakfast menu: If you prefer Western then they have that. If your preference is Indian then they have a buffet style breakfast that will appeal to you. Also, should you have any reservations with the food they'd have in the buffet then you can let the chef know and they will accomodate any special food request inside 15 minutes which is something I really appreciated. All in all, my experience at Leela was very pleasant, on my next visit to India I will most certainly be staying at Leela Sahar. "

"As always, our visit to Taj Lands End was a very special part of our trip to India. The facilities are second to none. The hotel and rooms are meticulously clean and well maintained. All staff are all exceptionally kind, friendly and supportive. Our special thank you to Sakshi who went above and beyond to make this stay very special indeed. "

"Staff are so rude "

"Best breakfast "

"Our butler Adnaan provided excellent service throughout our stay. Truly a 5 star experience from check in until check out."

"I checked in at 11:30 PM. I was given a very dirty and smelly room, which made me uncomfortable."

"We arranged transfers to and from the airport via the hotel as this was literally an overnight stop. Service was great. Driver was there when we arrived. In the place we were told. "

"Nice hotel but rooms are not very soundproof and voices and noise can be heard from corridors and adjacent rooms which can be very disruptive at night. Floors in room could also be cleaner."