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Lovely modern hotel, friendly staff, and fantastic Italian restaurant! Convenient parking and lovely rooms - looking forward to coming back!
Tracy
Stayed 1 night in Apr 2024
Response from The Sebel Team on 17 May 2024
Dear Tracy,Thank you for your kind words! We're delighted to hear you enjoyed our modern hotel, friendly staff, and fantastic Italian restaurant. It's great to know that our convenient parking and lovely rooms made your stay even more pleasant. We look forward to welcoming you back soon.RegardsThe Sebel Team
Dear Tai,We very much appreciate your comments regarding your stay at the The Sebel Wellington Lower Hutt. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Sebel Team
10/10 Excellent
Juliette
8 Apr 2024
Juliette
Stayed 4 nights in Apr 2024
Response from The Sebel Team on 28 Apr 2024
Dear Juliette,Thank you for the feedback.RegardsThe Sebel Team
Modern, quiet rooms. Great location, easy walking distance to shops, very comfortable beds. Would definitely stay here again.
Leigh
Stayed 4 nights in Mar 2024
Response from The Sebel Team on 23 Mar 2024
Dear Leigh,Thank you for your kind words! We're delighted to hear that you enjoyed our modern, quiet rooms and convenient location. We're pleased to know that you found the beds very comfortable. We look forward to welcoming you back on your next visit!RegardsThe Sebel Team
Dear Maureen,Thank you for your kind words regarding our staff. We strive to provide a welcoming and courteous environment for all our guests. We appreciate your feedback and look forward to serving you again in the future.RegardsThe Sebel Team
Excellent hotel. Clean and modern. A real luxury experience
Cheryl
Stayed 1 night in Feb 2024
Response from The Sebel Team on 20 Feb 2024
Dear Cheryl,Thank you for your kind words and for choosing our hotel. We are delighted to hear that you had an excellent experience and found our facilities clean and modern. Providing a luxury experience is our goal, and your positive feedback is truly appreciated. We look forward to welcoming you back on your future visitsRegardsThe Sebel Team
Dear InderjitThank you for your positive feedback! We're thrilled you enjoyed our great rooms and experienced our accommodating staff. We appreciate your kind words.RegardsThe Sebel Team
Very comfortable. Quiet rooms. Very convenient to transport and shopping
Leigh
Response from Gagan on 4 Feb 2024
Dear Leigh,Thank you for your feedback! I'm thrilled to hear that you found our accommodations comfortable and enjoyed the quiet rooms. It's fantastic that our location was convenient for both transportation and shopping. We look forward to welcoming you again in the future!RegardsGagan
Was close to Public transport, which worked well for getting to Sky Stadium
Adam
Stayed 1 night in Jan 2024
Response from The Sebel Team on 4 Feb 2024
Dear Adam,Thank you for sharing your experience! We're glad to hear that our proximity to public transport made your journey to Sky Stadium convenient. If there's anything else you need or if you have further feedback, please don't hesitate to reach out. We hope to welcome you back soon!RegardsThe Sebel Team
The guys in the reception were polite and helpful. The service in the restaurant was great. It was closer to shops – convenient.
Rachael
Response from Gagan on 29 Jan 2024
Dear Rachael,Thank you for your kind words! We're delighted to hear that our reception team was polite and helpful, and you enjoyed great service in the restaurant. We're glad our convenient location added to your positive experience. Looking forward to welcoming you back in the future!RegardsThe Sebel Team
We loved our stay here.
Our room 403 was awesome. Stylish decor, comfy bed n great shower. Great kitchen n spacious too.
Must also say, the gentleman checking us in was awesome. We arrived late at 11pm, (after our ferry was delayed). We’d forgotten our toothbrush’s n he kindly brought some up to our room. We appreciated 😊
Kelly
Stayed 1 night in Jan 2024
Response from Gagan on 15 Jan 2024
Dear Kelly,Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay in Room 403 and found our decor, bed, and shower to your liking. It's great to know that our kitchen and spacious accommodations added to your experience. We're especially glad our staff could make your late arrival smoother, providing you with toothbrushes when needed. We appreciate your feedback and hope to welcome you back soon!RegardsThe Sebel Team
Dear Ross,We appreciate your feedback regarding our limited off-road parking requiring pre-booking. We understand the inconvenience this may have caused and will certainly consider ways to enhance our parking arrangements for a more seamless experience in the future. Thank you for bringing this to our attention.RegardsThe Sebel Team
Dear Ray,1.I'm delighted to hear that you had such a positive experience during your stay! It's wonderful that the fabulous room and comfortable couch made your work trips more enjoyable. We strive to create a home-like atmosphere for our guests, and I'm thrilled to know we succeeded during your visit. Looking forward to welcoming you back soonRegardsThe Sebel Team
Dear Archaa,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. It was our pleasure to host you, and we look forward to welcoming you back in the future. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. Safe travels until we meet again!RegardsThe Sebel Lower Hutt
Dear Sharon,Thank you for your positive feedback! We're delighted to hear that you had a great experience during your stay. It was our pleasure to host you, and we look forward to welcoming you back in the future. If there's anything specific you loved or any suggestions you have for improvement, feel free to share. Safe travels until we meet again!RegardsThe Sebel Team
Beautiful room. Super comfy bed. Bathroom was only downfall and even then its just a discrepancy rather than an actual issue....hair on shower wall.
Beside this, staff were extremely professional, polite and genuine.
Excellent room for the money...easily would expect to pay more.
Anita
Stayed 1 night in Nov 2023
Response from Gagan on 27 Nov 2023
Dear Anita,Thank you for your kind words! We're thrilled to hear that you found the room beautiful, the bed super comfy, and our staff extremely professional and polite. We appreciate your feedback on the bathroom, and we'll address the discrepancy promptly. It's wonderful to know you felt the room offered excellent value. We look forward to hosting you again, providing an even more seamless experience on your next visit.RegardsThe Sebel Team
I stayed one night and only had breakfast there and was a little disappointed with the bacon and sausages quality, the sausage was very bland in flavour and bacon was dry a broke into pieces while eating it. I overheard a guest behind me comment on the same thing. But overall enjoyed my stay and would stay again.
Keith
Stayed 1 night in Nov 2023
Response from Gagan on 12 Nov 2023
Dear Keith,Thank you for your valuable feedback. We appreciate your comments about the breakfast, and we apologize for any disappointment caused by the quality of the bacon and sausages. Your input is important to us, and we'll certainly address these concerns to ensure a more satisfying dining experience in the future. We're pleased to hear that overall you enjoyed your stay, and we look forward to the opportunity to welcome you again. If there's anything specific you'd like us to improve or any preferences for your next visit, please let us know.RegardsThe Sebel Team
Unfortunately no restaurants or pubs in the area so stuck with eating at the hotel.
Stephen
Stayed 1 night in Nov 2023
Response from Gagan on 27 Nov 2023
Dear Stephen,Thank you for sharing your experience. We regret to hear about the limited dining options in the area. We appreciate your feedback and will explore potential solutions to enhance the dining experience for our guests. If there's anything specific you'd like us to consider or if you have any other suggestions, please feel free to let us know. We hope to have the opportunity to welcome you back in the future.RegardsThe Sebel Team
10/10 Excellent
Shaun
7 Nov 2023
Shaun
Stayed 1 night in Nov 2023
Response from Gagan on 12 Nov 2023
Dear Shaun,Delighted to hear you had an amazing stay! It's always great when the reception and restaurant leave a positive impression. RegardsThe Sebel Team
Dear Guest,Delighted to hear you had an amazing stay! It's always great when the reception and restaurant leave a positive impression. Safe travels and hope to welcome you back soon!RegardsThe Sebel Team
6/10 Okay
John
22 Oct 2023
New, clean and tidy
John
Stayed 2 nights in Oct 2023
Response from Gagan on 24 Oct 2023
Dear John,Thank you for your feedback! We're delighted to hear that you found our place new, clean, and tidy. We look forward to hosting you again!RegardsGagan
Dear Gina,We're absolutely delighted to read your lovely feedback! Thank you so much for taking the time to share your positive experience. It means the world to us. We hope to have the pleasure of welcoming you back soon!RegardsThe Sebel Team
Fantastic service at reception, great room. Very tidy and comfortable, plenty of power and USB charging points. Fast Wifi. Someone was vacuuming the hallway in the evening, and left the fire exit way blocked both nights.
Couldn't try the restaurant as it was booked both nights and apparently you can't eat at the counter.
David
Stayed 2 nights in Oct 2023
Response from Gagan on 16 Oct 2023
Dear David,We're delighted to hear that you enjoyed our fantastic service, comfortable rooms, and amenities. Your positive comments about our reception, room, and facilities are truly appreciated. We apologize for the inconvenience caused by the blocked fire exit and the fully booked restaurant; we'll address these issues promptly to ensure a seamless experience for our guests. Thank you for bringing these matters to our attention. We look forward to the opportunity to welcome you back for an even better stay.RegardsThe Sebel Team
10/10 Excellent
david
Travelled with family and small children, Business traveller
Great staff, stayed one night only but would use again for a business' trip for sure
Limited area near buy, went to the local shopping center felt very unsafe there
Room was well above expectations
david
Stayed 1 night in Oct 2023
Response from Gagan on 12 Oct 2023
Dear David,Thank you for your positive feedback! We're delighted to hear you enjoyed your stay and found the room exceeded your expectations. We apologize for any inconvenience regarding the limited area nearby and appreciate your valuable input. We look forward to welcoming you back on your next business trip.RegardsThe Sebel Team
The Room itself and what we can access. Excellent and will come back again. Disappointment with the gym further away but all good.
Bernadette
Stayed 2 nights in Oct 2023
Response from Gagan on 12 Oct 2023
Dear Bernadette,Thank you for your positive review! We're thrilled to hear that you enjoyed the room and amenities. We appreciate your understanding regarding the gym's location. We look forward to welcoming you back on your next visitRegardsThe Sebel Team
Exceptional amenities, quiet, value for money and friendly staff. A rating. Highly recommended!
Ruth
Stayed 3 nights in Sep 2023
Response from Gagan on 27 Sept 2023
Dear Ruth,Thank you for taking the time to share your wonderful feedback about your recent stay with us. We are thrilled to hear that you found our amenities exceptional, the ambiance quiet, and the overall experience to be a great value for your money. Your kind words about our friendly staff are truly appreciated.Receiving an "A rating" and your high recommendation mean a lot to us, and we are grateful for your endorsement.We look forward to welcoming you back on your next visit and providing you with another outstanding stay.RegardsThe Sebel Team
8/10 Good
Sarah
22 Sept 2023
Sarah
Stayed 1 night in Sep 2023
Response from Gagan on 16 Oct 2023
Dear Sarah,Thank you for the feedback.RegardsThe Sebel Team