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"All the pools were very enjoyable and very clean. The staff was very friendly and lively. You can get damn near anything you wanted as long as you were nice(and even better if you tipped as little as 1 USD). Most of the excursions on the island can be found somewhere around the property where they’ll drive you and bring you back all included. The same goes for multiple parties which they have each day, including shows like magic shows singing karaoke you name it they do it and they even had this nice yoga/fitness routine that they were due like twice a day in the morning super nice overall 10 out of 10 will recommend"

"I will recommend this spot to others"

"We've stayed at several "all inclusive" resorts, however, Ex El Carmen staff made this our #1 destination!"

"This resort was fantastic! The staff were amazing, the property was spotless, the food was delicious and the activities were all great!"

"Very Good Except for it being Spring Break and too many drunk teenagers screaming and yelling down the halls at 2am and pulling the Fire Alarms every night "

"Fun place for relax and afternoon vibe"

"The beach and the pool were great. However, that’s where it stops"

"The pools were amazing and the beach. The foods were delicious and a wide variety to choose from. However, the rooms were not as expected. Hair drier wasnt woking. The scent from the towel and bed sheets weren't too pleasant. More can be done to make room smells better. Exposed phone wires. Broken and rusty furniture need to be relaced with new and better ones. Staff was amazing!! Our stay was a good one expect for the quality of room provided."

"Terrible place, stay clear! Completely overpriced and nothing is related to luxury here. I’ve never seen a place that is do badly run. Rudest and most incompetent staff ever, mediocre food, cockroach infested rooms, and when we arrived they wanted another 1800 dollars as they said that I registered the kids as infants. My reservation clearly shows that they are registered as children. What a scam this is, stay clear! "