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Reviews of Tsukimi Hotel

2.5 out of 5
Tsukimi Hotel
21 Tsukimicho, Higashiyama, Kyoto, Kyoto

Reviews

9.0

Wonderful

Rating 10 - Excellent. 53 out of 92 reviews" "
Rating 8 - Good. 32 out of 92 reviews" "
Rating 6 - Okay. 5 out of 92 reviews" "
Rating 4 - Poor. 2 out of 92 reviews" "
Rating 2 - Terrible. 0 out of 92 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Andre

Liked: Staff & service, amenities, property conditions & facilities
You’re in Gion so you’re in the heart of things in Kyoto. Easy walking from the capsule. I had stayed two weeks before and loved it but this time out I thought it was just ok. Stayed in the fourth floor and is very different from the second floor which I had stayed before. Weird.
Stayed 1 night in May 2024

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
For a capsule it’s very well run. The beds are great and everything is close to where you’re sleeping.
Stayed 1 night in Apr 2024

4/10 Poor

Michael

Liked: Cleanliness
They insisted on keeping bright lights on in pod sleeping area till 12 am whuch boggles the mind. I dont think the manager was all that bright.
Stayed 4 nights in Apr 2024

8/10 Good

Sergio

Stayed 4 nights in Apr 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the best and affordable option especially if you plan to go solo. Staff was extremely friendly and You’re given a tour. You’re a 3 minute walk from a shrine and around 10-15 minute walk from the shopping strip if you want to look at high end designers or anything in between such as gifts or food. The floor I was on was quiet for the 2 nights I stayed. Bathrooms are public bathroom style so don’t expect much privacy if people walk in to brush their teeth or skin routine. They do have a tiny bar and a small hang out lounge. Check out the roof especially at night to see how beautiful Kyoto is.
Stayed 2 nights in Feb 2024

10/10 Excellent

Agus

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, a very nice capsule hotel.

8/10 Good

Joey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly friendly and always willing to go the extra mile to help you out. I had an especially pleasant conversation with one of the staff trying to figure out what the good places to visit were nearby.
Stayed 4 nights in Mar 2023

8/10 Good

Josh

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The bathroom (the room with a bath and not a toilet) had lots of smallish specks of mold. Everything else was good or fine. Service tried their best to communicate with me in English to varying effectiveness. The room was large and comfortable and honestly had more amenities than I had time to use which is quite nice. I was confused about where I could walk with shoes at first, and it appears that you can walk anywhere in the lobby with shoes on.
Stayed 1 night in Mar 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & friendly staff. But If you can’t live with noisy you should use an ear plug.
Stayed 1 night in Dec 2019

8/10 Good

RyanKovacs, Boston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tsukimi Hotel is a very modern-looking hotel with great amenities and a friendly staff. The pod area was exceptionally quiet given how many people were sleeping there in any given night, and the showers/bathrooms were always very clean. My only gripe was that there weren't locks available to secure your luggage, so unless you brought your own you would have to risk it being out in the open in the shared area of your floor.
Stayed 3 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so kind and were really kind since the moment I arrived, would definitely go back again to this place
Stayed 2 nights in Oct 2019
Response from MIKU on 25 Dec 2019
Thank you for choosing TSUKIMI HOTEL! We are glad your comment, and your stay in Kyoto became great one. We all wish to see you again. Best regards,

10/10 Excellent

Verified traveller

Stayed 7 nights in Sep 2019
Response from Hamana Kenji on 2 Oct 2019
この度はTSUKIMI HOTELにお泊まり頂きまして誠にありがとうございます。 お客様にご満足頂けますよう日々精進して参りますので今後ともご愛顧の程よろしくお願い申し上げます。 TSUKIMI HOTEL Manager

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

John, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great capsule hotel
For a capsule hotel, this one is excellent. Very clean and comfortable bed. Do NOT rely on the map linked to hotels.com, however. It sent me on a 90 min. goose chase exactly when I was most exhausted from travel.
Stayed 2 nights in Apr 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Dear Mr. John Thank you for staying at TSUKIMI HOTEL. We are more than happy to receive your positive and kind review and at the same time, we apologize for the inconvenience we have provided. We hope we have contributed to your amazing Kyoto trip and we will be pleased to welcome you once again on your next trip with improved services and facilities !

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What was outstanding is the friendlyness of the staff. I almost felt like I was coming home. The staff was not only very professional, but they also went further, reaching to clients to offer sheet, help and provide information or even asking question on my plan about tomorrow to offer me advises and direction. This is a place where you must respect the rules/time. If they tell you to go out of the cabin's area before 10h, it is better to proceed as such. There are rules for a reason, they have to make sure the place is cleaned-up and everything in order to welcome the next guests or current client at the right time. The cleaning time is less than other places where you have to go out for the whole day before being able to come back, so this is nice. The only downside of a capsule hotel is the sound. For people like me, light sleeper, it is left to the other guests to respect the appropriate sound level. Even if I put ear-plugs on, sometimes you have people who are not aware of others around them and they make more noise than they should. But that's not the hotel's fault. I guess this is what is like to live in society. :) Would I go back to Tsukimi hotel? YES!!!!! A big YESSS. I love them.
Stayed 6 nights in Mar 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Thank you for staying at TSUKIMI HOTEL. We are glad to hear that we have contributed to your amazing Kyoto trip but at the same time, we apologize for the inconveniences we have caused during your stay. Again, We deeply appreciate receiving your positive and warm-hearted review and will pleased to welcome you once again on your next trip with improved facilities and services!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TSUKIMI is fantastic!
This place is gorgeous, and the staff are awesome. The others guests when I stayed were great too - just a fantastic overall experience
Stayed 2 nights in Apr 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Thank you for staying at TSUKIMI HOTEL. We are more than happy to receive your positive and kind review. We hope we have contributed to your amazing Kyoto trip and we will be pleased to welcome you once again on your next trip !

4/10 Poor

Amanda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
They make you share dirty shoes
So all places have shoes for you to wear - this place makes you share bathroom shoes with a dozen other women. Imagine women hiking and walking all day then slipping there dirty feet into shoes before you - one was COVERED IN BLOOD. Not to mention the 'hair dryer rules' that everyone breaks and dirty shower. No staff at night so not like I could tell anyone if they cared. Stay somewhere else.
Stayed 1 night in Apr 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Dear Ms. Amanda, Thank you for choosing to stay at TSUKIMI HOTEL. We apologize for the inconveniences you experienced during your stay, we will try harder to keep hotel clean and make the guest feel comfortable. We will be looking forward to your next visit to Kyoto with better services and facilities.

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and service.
Stayed 2 nights in Mar 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Dear Ms. Rita, Thank you for staying at TSUKIMI HOTEL. We are glad to hear that we have contributed to your amazing Kyoto trip. Again, We deeply appreciate receiving your positive and warm-hearted review and will glad to welcome you once again on your next trip in the near future!

10/10 Excellent

Verified traveller

Stayed 1 night in Mar 2019

10/10 Excellent

Teresa C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Dear Ms. Teresa, Thank you for staying at TSUKIMI HOTEL. We are glad to hear that we have contributed to your amazing Kyoto trip. Again, We deeply appreciate receiving your positive and warm-hearted review and will pleased to welcome you once again on your next trip in the near future! Best Regards, TSUKIMI HOTEL

10/10 Excellent

SENGSIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from TSUKIMI HOTEL Manager on 6 May 2019
Dear Sengsia, Thank you for staying at TSUKIMI HOTEL. We are glad to hear that we have contributed to your amazing Kyoto trip. Again, We deeply appreciate receiving your positive and kind review and will pleased to welcome you once again on your next trip!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to a good coffee shop and a beautiful local area. Staff is exceedingly good and helpful. So touchy.
Stayed 2 nights in Dec 2018
Response from TSUKIMI HOTEL Manager on 20 Feb 2019
Thank you for staying in our hotel. Your compliments are the pillars of our support, and we aim to provide our customers with even higher levels of satisfaction. We look foward to your next visit!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
My Friends ie: Staff at the TSUKIMI HOTEL were really a Great group of people & I will Miss them. They did a Great Job of keeping the Hotel running on all cylinders. Chu Chu, All the Best to them,Best regards , Mr Ken.
Stayed 14 nights in Jan 2019
Response from TSUKIMI HOTEL Manager on 20 Feb 2019
Dear Ken, thank you for staying in our hotel. We sincerely appreciate for choosing our hotel during your precious time. We also had a great time with you. We look foward to seeing you again!

10/10 Excellent

Chialun, Taipei

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2024

6/10 Okay

ナオユキ

Travelled with group
Liked: Cleanliness, staff & service
清潔感があるカプセルホテルだと思います。 ウォーターサーバーやコーヒーサーバーが サービスなのは驚きました。 外食はぼちぼち歩くので評価低めにしております。
Stayed 1 night in Feb 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆さんがとても親切でした。施設内もとても清潔で便利で、また利用したいと思いました。
Stayed 1 night in Dec 2023

10/10 Excellent

Kai Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

ひろみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです。ありがとうございました。
Stayed 1 night in Dec 2023

10/10 Excellent

TAKESHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

MASATOSHI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
快適
八坂神社のすぐ近くという場所は快適でした。
Stayed 1 night in Dec 2023

8/10 Good

yousuke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

マリ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋の換気がとても良くされ、 寝具も清潔で、部屋も良く清掃されていて 不快な臭いになやまされることがなかった。 スタッフの対応が感じが良かった。 無料のコーヒーは美味しいとおもえなかった。 室内用のスリッパの汚れがいやでした。
Stayed 1 night in Oct 2023

10/10 Excellent

のぶよし

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良かった
Stayed 1 night in Oct 2023

10/10 Excellent

MA SIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel!
Stayed 1 night in Oct 2023

8/10 Good

Takuya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設が新しく清潔でした。利用者は海外の方が多かったですが皆マナーがよく快適に過ごせました。
Stayed 3 nights in Oct 2023

10/10 Excellent

TETSUYA

Business traveller
Liked: Cleanliness, property conditions & facilities
施設は新しく綺麗で清潔に保たれています。 カプセルスペースも静かで快適に過ごせました。 安く泊まりたい方にはオススメです。
Stayed 1 night in Jun 2023

10/10 Excellent

Hiu Ki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a really nice place, clean and close to many scenic spots. Staffs are very very nice and helpful!
Stayed 1 night in Apr 2023

10/10 Excellent

Fujita

Stayed 2 nights in Feb 2023

8/10 Good

Meihui

Stayed 1 night in Dec 2022

10/10 Excellent

Mao

8/10 Good

MASATOSHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
目の前が八坂神社
目の前が八坂神社と祇園そのもののlocation。 外人さんなんかは大喜びでしょう。
Stayed 1 night in Nov 2020

10/10 Excellent

Noboru

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
外国人が多かった。またよろしくお願いいたします。
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
楽しく過ごさせていただきました ありがとうございました スタッフの皆様には親切にしていただきありがとうございました
Stayed 3 nights in Jan 2020

10/10 Excellent

SHIBATA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
良い
料金安く、快適、接客とても良かったです
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの対応やサービスはとても良かったです。 改善点としては、寝室にコンセントがもう少し多ければ良かった(コンセントとUSB各一つ)こと、ロッカーがやや小さい事位でしょうか。 とても良いホテルでしたので、機会があればまた利用したいです。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
乾淨，員工態度勤切。離公車站，祉園。二，三年板近。淋浴空間比一般的青年旅館大。洗澡比較沒有壓迫感。也有密碼設置的置物櫃。Cp值高
Stayed 1 night in Nov 2019

10/10 Excellent

Erinko, 日立市

Liked: Cleanliness, staff & service, property conditions & facilities
真っ白にくて、生活で、必要なものがさっきとおさまれていて、快適てした。静かに過ごすことができ、最高でした。場所も八坂神社のすぐ脇。オススメの宿です。
Stayed 1 night in Nov 2019