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"I liked everything about the hotel and the staff was very professional"

"We always stay here when we go to Tokyo. Great room, great amenities, staff and ease of access."

"Very clean and good location"

"I fully recommend this hotel. The staff speak english, are very helpful, the rooms are clean with a gorgeous view. The sauna is wonderful, the buffet although a bit costly is completely worth it. And they have all types of amenities and extras (hair brushes, clothes for the bathhouse, razors, toothbrushes, and more) if you forgot anything! It is also walking distance to the Shiomi station which is a huge plus if you're using the train for transportation. Will be staying here again my next visit."

"The staff were very friendly and helpful. Breakfast was good"

"Easy to find, good location and clean room"

"The location of the hotel directly across Shinagawa Station was really great. The staff were also very cordial and helpful. Our room however was small, and it smelled of smoke. The carpet has cigarette burns in it and some of the shower tiles were cracked. They need to replace the carpet and maintain the room a little better."

"Location next to Tokyo Tower was excellent!"

"The hotel is located close to Tokyo Station, making it easily walkable to and from the hotel. We did have our large luggage delivered (great service) for a nominal fee, so only had carry-on bag/backpacks. The 16th floor lobby has beautiful views of the city, including Tokyo Tower. The rooms are located in the ascending floors from there. They're well appointed but smaller overall. They could use a bit more space for laying out luggage, which can get tricky with multiple pieces. While there was a small closet, the room had a king size bed, so a little give and take. The hotel felt secure making it easy to leave belongings behind without worry while sightseeing, etc. It's definitely more in the business district, but felt comfortable enough for touring. We were unable to try the restaurant for dinner due to a child age minimum. We did try the breakfast buffet which offered Japanese dishes (i.e., miso soup, dim sum) along with a crepe station & traditional eggs, etc. Everything was temperature appropriate and very tasty. I would definitely consider staying here in the future, and enjoyed this one."