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Egyptian cotton sheets, premium bedding, down duvet, minibar
Egyptian cotton sheets, premium bedding, down duvet, minibar
Egyptian cotton sheets, premium bedding, down duvet, minibar
Egyptian cotton sheets, premium bedding, down duvet, minibar

Guest reviews

4.6 out of 5 Wonderful
956 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Restaurant
Business Services
Parking Available
Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Map

Explore the area

Popular LocationYamashita Park2 min walk
Popular LocationYokohama Marine Tower3 min walk
Popular LocationOsanbashi International Passenger Terminal11 min walk
AirportTokyo (HND-Haneda)15 min drive

Choose dates to view prices

  • [Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details[Late Check-in at 8PM] Tower High Floor, Premier Twin Room, Non Smoking
  • Tower Bay View Twin, Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    More detailsTower Bay View Twin, Smoking
  • [Late Check-in at 5PM] Tower Bay View Double, Non Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details[Late Check-in at 5PM] Tower Bay View Double, Non Smoking
  • (Limited) Tower High Floor Double, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 2
    More details(Limited) Tower High Floor Double, Non Smoking
  • [Day use 12:00~18:00] Standard Twin Room, Non Smoking, Tower

    Room amenities

    • 32 sq m
    • Sleeps 4
    More details[Day use 12:00~18:00] Standard Twin Room, Non Smoking, Tower
  • Bayside Twin, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 6
    • 2 Large Single Beds
    More detailsBayside Twin, Non Smoking
  • [Day use 12:00~18:00] Tower Bay View Twin, Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 2
    More details[Day use 12:00~18:00] Tower Bay View Twin, Smoking
  • Tower Bay View Twin, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    More detailsTower Bay View Twin, Non Smoking
  • Standard Twin Room, Non Smoking, Tower (5PM Check In)

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsStandard Twin Room, Non Smoking, Tower (5PM Check In)
  • [Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 4
    • 2 Single Beds
    More details[Late Check-in at 5PM] Tower High Floor, Premier Twin Room, Non Smoking
  • (Limited) Tower High Floor Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 6
    More details(Limited) Tower High Floor Twin, Non Smoking
  • (Limited) Tower Regular Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 3
    More details(Limited) Tower Regular Twin, Non Smoking
  • [Late Check-in at 8PM] Tower Bay View Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    More details[Late Check-in at 8PM] Tower Bay View Twin, Non Smoking
  • Grand Suite Twin, Non Smoking

    Room amenities

    • 53 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsGrand Suite Twin, Non Smoking
  • Single Room, Main Building

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Large Single Bed
    More detailsSingle Room, Main Building
  • Grand Suite Double, Non Smoking

    Room amenities

    • 56 sq m
    • Sleeps 2
    • 1 King Bed
    More detailsGrand Suite Double, Non Smoking
  • Bayfront Hollywood Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    • 2 Large Single Beds
    More detailsBayfront Hollywood Twin, Non Smoking
  • [Day use 12:00~18:00] Standard Twin Room, Smoking, Tower

    Room amenities

    • 32 sq m
    • Sleeps 2
    More details[Day use 12:00~18:00] Standard Twin Room, Smoking, Tower
  • [Late Check-in at 8PM] Tower Bay View Double, Non Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 3
    • 1 King Bed
    More details[Late Check-in at 8PM] Tower Bay View Double, Non Smoking
  • Bayside Double Room

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsBayside Double Room
  • Single Room, 1 Large Single Bed, Smoking (Main Building)

    4.2/5 guest room rating

    Room amenities

    • 20 sq m
    • Sleeps 2
    • 1 Large Single Bed
    More detailsSingle Room, 1 Large Single Bed, Smoking (Main Building)
  • (Limited) Tower Side Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 6
    More details(Limited) Tower Side Twin, Non Smoking
  • [Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 2 Single Beds
    More details[Late Check-in at 8PM] Standard Twin Room, Non Smoking, Tower
  • Tower Bay View Double, Non Smoking

    4.7/5 guest room rating

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 3
    • 1 King Bed
    More detailsTower Bay View Double, Non Smoking
  • Tower Bay View Double, Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 3
    • 1 King Bed
    More detailsTower Bay View Double, Smoking
  • Tower High Floor Suite Twin, Non Smoking

    Room amenities

    • 64 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsTower High Floor Suite Twin, Non Smoking
  • Tower Regular Twin, Smoking

    4.6/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 6
    • 2 Single Beds
    More detailsTower Regular Twin, Smoking
  • (Limited) Bayside Twin, Non Smoking

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 6
    More details(Limited) Bayside Twin, Non Smoking
  • Tower High Floor Suite Double, Non Smoking

    Room amenities

    • 64 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsTower High Floor Suite Double, Non Smoking
  • [Day use 12:00~18:00] Tower Bay View Double, Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 2
    More details[Day use 12:00~18:00] Tower Bay View Double, Smoking
  • Tower Side Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Sleeps 6
    • 2 Large Single Beds
    More detailsTower Side Twin, Non Smoking
  • Main Building Grand Double

    4.9/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 1 Queen Bed
    More detailsMain Building Grand Double
  • Main Building Grand Twin

    5/5 guest room rating

    Room amenities

    • 27 sq m
    • Sleeps 2
    • 2 Single Beds
    More detailsMain Building Grand Twin
  • [Day use 12:00~18:00] Tower Bay View Double, Non Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 3
    More details[Day use 12:00~18:00] Tower Bay View Double, Non Smoking
  • Grand Deluxe Twin, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 34 sq m
    • Sleeps 4
    • 2 Single Beds
    More detailsGrand Deluxe Twin, Non Smoking
  • Tower Regular Twin, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • Sleeps 3
    • 2 Single Beds
    More detailsTower Regular Twin, Non Smoking
  • [Day use 12:00~18:00] Tower Bay View Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    More details[Day use 12:00~18:00] Tower Bay View Twin, Non Smoking
  • Bayfront Corner Double Room, 1 King Bed, Non Smoking

    Room amenities

    • 34 sq m
    • Bay view
    • Sleeps 4
    • 1 King Bed
    More detailsBayfront Corner Double Room, 1 King Bed, Non Smoking
  • [Late Check-in at 5PM] Tower Bay View Twin, Non Smoking

    Room amenities

    • 32 sq m
    • Bay view
    • Sleeps 4
    • 2 Single Beds
    More details[Late Check-in at 5PM] Tower Bay View Twin, Non Smoking
  • Tower Side Double Room

    Room amenities

    • 32 sq m
    • Sleeps 4
    • 1 King Bed
    More detailsTower Side Double Room
  • Tower High Floor Twin, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 6
    • 2 Single Beds
    More detailsTower High Floor Twin, Non Smoking
  • Tower High Floor Double, Non Smoking

    4.8/5 guest room rating

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsTower High Floor Double, Non Smoking
  • (Limited)Tower Regular Twin, Smoking

    Room amenities

    • 32 sq m
    • Sleeps 6
    More details(Limited)Tower Regular Twin, Smoking
  • Run of the House

    Room amenities

    • 32 sq m
    • Sleeps 2
    • 2 Single Beds OR 1 Double Bed
    More detailsRun of the House
  • (Limited) Bayside Double Room

    Room amenities

    • 34 sq m
    • City view
    • Sleeps 4
    More details(Limited) Bayside Double Room

About this area

Yokohama

Located in Yokohama's Chinatown neighbourhood, Hotel New Grand is in the city centre and on the waterfront. The area's natural beauty can be seen at Tokyo Bay and Yamashita Park, while Anpanman Museum and Yokohama Cosmo World are popular area attractions. Check out an event or a game at Yokohama Stadium, and consider making time for Zoorasia Yokohama Zoological Gardens, a top attraction not to be missed. Guests appreciate the hotel's convenience for public transportation: Motomachi-Chukagai station is 5 minutes on foot and Nihon-odori Station is 10 minutes.
Visit our Yokohama travel guide
View map
Popular Location

What's nearby

  • Yamashita Park - 2 min walk
  • Yokohama Marine Tower - 3 min walk
  • Osanbashi International Passenger Terminal - 11 min walk
  • Yokohama Stadium - 13 min walk
  • Red Brick Warehouse - 14 min walk

Getting around

  • Motomachi-Chukagai station - 5 min walk
  • Ishikawacho station - 14 min walk
  • AirportTokyo (HND-Haneda) - 15 min drive

Restaurants

  • Le Normandie — 1 min walk
  • Il Giardino — 1 min walk
  • 491 House - 3 min walk
  • The Hof Brau - 4 min walk
  • Sushi Zanmai - 4 min walk

About this property

Hotel New Grand

Luxury Yokohama hotel in Chinatown, walk to Tokyo Bay
4 restaurants, a bar/lounge and a coffee shop/café are available at this hotel. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. All 240 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find free wired Internet, fridges and minibars.
Hotel New Grand offers 240 forms of accommodation with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets, down comforters and premium bedding. Flat-screen televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include complimentary newspapers and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts and Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking: JPY 1500 per day
  • Return airport shuttle (surcharge) from 9:00 AM to 8:00 PM
  • Airport shuttle at scheduled times

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business centre
  • Meeting rooms
  • Conference space (4736 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Climate control (air conditioning)
  • Down comforter
  • Egyptian cotton sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bathtub
  • Designer toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • TV/satellite channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers

Policies

Check-in

Check-in between 2 PM and midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Check-in times vary by room type. Guests staying in a "Late Check-In" room type can check in at either 5 PM, 6 PM or 8 PM, depending on the room type booked. The check-in time is 2 PM for all other room types.

Renovations and closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
  • Dining venue(s)
The property is closed between 29 April and 31 May.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Airport shuttle fee: JPY 720 per person (one-way)
  • Airport shuttle fee per child: JPY 360 (one-way), (from 6 to 12 years old)
  • Self-parking fee: JPY 1500 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel New Grand
Hotel New Grand Yokohama
New Grand Hotel
New Grand Yokohama
Hotel New Grand Hotel
Hotel New Grand Yokohama
Hotel New Grand Hotel Yokohama

Frequently asked questions

Can I cancel my reservation for free at Hotel New Grand and receive a full refund?
Yes, Hotel New Grand offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel New Grand cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hotel New Grand?
As of 22 Oct 2020, prices found for a 1-night stay for 2 adults at Hotel New Grand on 19 Nov 2020 start from NZ$273, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel New Grand pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Hotel New Grand?
Self-parking is available for JPY 1500 per day.
What time is check-in at Hotel New Grand?
Check-in is from 2 PM to midnight.
What time is check-out at Hotel New Grand?
Checkout is at 11 AM.
Does Hotel New Grand provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of JPY 720 per person, one-way, applies.
Where is Hotel New Grand located?
Located in Chinatown, this luxury hotel is steps away from Hikawa Maru, Tokyo Bay and Yamashita Park. Yokohama Stadium and Yokohama Marine Tower are also within 15 minutes. Motomachi-Chukagai station is only a 5-minute walk and Nihon-odori Station is 10 minutes.
4.6
Wonderful
5 - Excellent
645
4 - Good
241
3 - Okay
47
2 - Poor
18
1 - Terrible
5

4.5/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the room is so beautiful! The Lightning Hikawamaru and the bay are wonderful. The hotel is excellently located in the area. The staff is also great. Their postcards and stamps drawn the hotel are so nice.
Stayed 1 night in Oct 2020

5/5 Excellent

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Historical and popular classical hotel. Very clean. Staff are very friendly and well-trained. Though high standard service, price is relatively reasonable than peers in Tokyo(because the hotel is in Yokohama, 20 minutes by train from Tokyo ).
Stayed 2 nights in Aug 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and renovated facility, fine staff, harbor view, water front location, a few blocks away from China town. First class.
Stayed 1 night in Jul 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and historic hotel right on Yokohama bay
Classic Hotel close to China Town, public trains and beautiful park. We had a bayside window with great view. There were 3 of us in the room and the hotel brought in extra bed for us. Very clean room with comfortable beds and very quiet. The staff was outstanding! Would stay there again.
Stayed 2 nights in Mar 2020

4/5 Good

Travelled with family, Travelled with partner
Happy face iconLiked: Cleanliness
Friendly staff, clean roomy accommodation, near many attra6 and amenities.
Stayed 2 nights in Feb 2020

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