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"Location was great"

"All Good"

"We had the most enjoyable stay here. The staff were really sweet and went above and beyond . A lovely stay indeed."

"Bay view with Mount Fuji on the background was fantastic Awesome facilities and great food. The only drawback was the buffet options on our first night, which prevented us from going back any of the subsequent days. To their credit we were there quite late in the evening which may have affected the food options."

"Nice hotel, very convenient for music festivals. Bizarrely they wanted a separate fee to access the pool, after spending $500 CAD per night for the room."

"The room is immaculate and staff are helpful. Size of room is also decent given that it is in Tokyo "

"Excellent!"

"Biggest room we had in our entire Japan trip. Japanese beds are firm, so it takes some getting used to. Great service, especially the shuttle crew taking us to and from Disney and the transfer station. Food was less than great, but we only got the breakfast one day. I thought the breakfast was every day, but it was literally for only 1 day. I think that was more hotels.com than the hotel’s issue. "

"Took advantage of the dedicated check in for Oriental Floor. Used my reward nights for 2 nights. Enjoyed the ReFa hairdryer and shower that we also bought the same in Ginza. Convenient to stay near Shin Urayasu station with 3 malls and several restaurants. Self service for leaving the baggage after check out. "