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"Wonderful stay. 10/10. We enjoyed the rooms and the staff were very helpful and organized. The subway metro was very convieninent when exploring Tokyo from the hotel. I would recommend this hotel Sotetsu grand fresa for any one travelling to Tokyo."

"Rooms were clean. Staff were friendly and nice. Location was in the heart of Shinjuku and very convenient."

"The best thing about this hotel is the convenience to walk from the hotel to terminal 3. The rooms feel very “modular” like a cheap cruise ship cabin. I would compare the hotel to a very big Holiday Inn Express, without the complimentary breakfast!"

"Room was very clean and well cared for, all possible necessities provided."

"Convenient location for Shinjuku Station & Airport Express buses (which stop at hotel). Excellent breakfast (but scrambled eggs are like soup). Room (upper-level lady twin - for 2) was tiny and I kept tripping over the threshold and then down again into the tiny prefab bathroom. Deep tub to step into for shower. So much to trip over! One small hard pillow per bed. Dated interior and amenities, though clean, with small window that can’t open. Safe (except for tripping hazards) and convenient but would choose a better hotel (newer, larger room) next time and just get a taxi to the station or AirPort Express stop. Served us well this time but room was claustrophobic and basic, considering the price."

"Great location next to Shinagawa Station! Bathrooms in the main tower were simple but overall hotel is very nice and a great value!!"

"It was a great stay. The area was amazing with great food and the train station was just around the corner."

"The room was so smaii for a couple. Please choose twin bed room instead of double bed room. Otherwise, all of hotel services was nice."

"Great beds. Easy access to airport. "