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"Hotels nice, room was so nice and bed was very compfy but the lady who booked me in didnt know what she was doing, she asked me if i wanted a bath with shower or walk in shower, i asked for a walk in shower instead gave me the bath. The room she out us in was 358 far from the esclators next to a fire exit 2 long corridor where the light did not come on for a few seconds in the second corridor, so walking in the dark for a couple steps which is not great for ladies walking back on there own or if they have had a drink. For what i paid i didnt bother complain or ask to be moved as room itself is nice. "

"I had an early flight and travelled by train so I can't comment on breakfast or parking BUT The room was clean and quiet. The location is excellent, easily reached from the train and I could walk to check-in across the carpark in the morning. "

"Super close to the NEC, Great choice of evening food at resort world 5 min walk max"

"Great hotel. I always stay here when in the area"

"The spa facilities and food were very enjoyable. We would definitely go by there again."

"Hotel a bit tired. But staff were excellent and the restaurant food remarkably good. "

"Quick easy check in. Friendly staff. Plenty of room in the car park when we arrived mid afternoon on a Saturday. Nice room. Quite small bathroom but adequate. Good location for resort world, NEC and train station. "

"Check in process is too slow especially as already paid"

"Overall presentation of the hotel was outstanding. Food was great both in morning and evening. If you don’t order breakfast online you can get a check in price breakfast for a tenner at the moment when you arrive 👍👍"