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Reviews of Las Brisas Ixtapa

4 out of 5
Las Brisas Ixtapa
Playa Vista Hermosa, Po Box 97, Ixtapa, GRO

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1176 reviews" "
Rating 8 - Good. 335 out of 1176 reviews" "
Rating 6 - Okay. 121 out of 1176 reviews" "
Rating 4 - Poor. 51 out of 1176 reviews" "
Rating 2 - Terrible. 52 out of 1176 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mauricio

Travelled with partner
Very clean place and relaxing
Stayed 1 night in May 2024
Response from Hotel Las Brisas Ixtapa on 27 May 2024
Dear Mr. Mauricio,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral Manager

10/10 Excellent

Guillermo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Staff was amazing! Great food at the restaurants.
Stayed 4 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 24 May 2024
Dear Mr. Guillermo,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral Manager

10/10 Excellent

Maricela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 23 May 2024
Dear Ms. Maricela,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral Manager

6/10 Okay

Ashley

Travelled with family, Travelled with partner
Liked: Amenities, property conditions & facilities
We came to Ixtapa to visit family and stayed here at Las Brisas for two nights. Night one was exceptional service from the staff, we ended up needed to book a second room and Jairo was phenomenal in attending us and making sure we were able to book the adjoining room to our original. We had booked the breakfast package and the rooms came with a complimentary water bottle and slippers. The breakfast buffet was amazing, lots of variety and great service from the staff. Night two was a completely different story. Upon arriving to the hotel in our family's vehicle, the parking attendant questioned if we were guests at the hotel. Something they did not ask the night before despite arriving in the same vehicle. We found this odd and upon arriving to the top to the entrance the attendant was speaking about us on his radio and continued to stare. This made us extremely uncomfortable. My husband brought this to the attention of the staff, however, there was no manager available. Upon arriving to the room, we were greeted with a giant cockroach on the wall. My husband killed it and took a picture and we also brought this to the attention of the staff. They quickly changed us rooms and let us know they would fumigate the room. The next day we greatly enjoyed the breakfast buffet once again with different offerings and breathing views. 3/5 for cleanliness and experience but 5/5 to Jairo specifically for being the most professional staff member we encountered and for all his help.
Stayed 2 nights in May 2024
Response from Hotel Las Brisas Ixtapa on 20 May 2024
Dear Ms. Ashley,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property. I apologize for the inconvenience you have had, we are taking actions to avoid this happens again in order to offer a better experience to all our guests.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Lesley, Sturgeon County

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Ixtapa.
Stayed 7 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 20 May 2024
Dear Ms. Lesley,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Lesley, Sturgeon County

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. All rooms face the ocean. We stayed on adult floor that had its own breakfast area and cocktail hour. Enjoyed having a floor with no screaming kids. We stay here every year and love it.
Stayed 12 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 20 May 2024
Dear Ms. Lesley,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

JOSE ALEJANDRO SOBERA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Hotel Las Brisas Ixtapa on 15 May 2024
Estimado Sr. Jose Alejandro Sobera,Gracias por su visita al hotel Las Brisas Ixtapa y por la evaluación que nos ha compartido, nuestro compromiso es brindar experiencias únicas, me alegra saber que hemos cumplido con sus expectativas de hospedaje, instalaciones y servicio. Espero recibirle nuevamente.Sinceramente,Miguel MestasGerente GeneralHotel Las Brisas Ixtapa

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had trouble opening my sliding glass door, and it took 2 maintenance visits to get that resolved. Shower floor drain was clogged, and dealing with the drain and wet floor also took 2 visits.
Stayed 3 nights in May 2024
Response from Hotel Las Brisas Ixtapa on 13 May 2024
Dear Ms. Rosemary,Thank you for choosing Las Brisas Ixtapa as your destination.Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, we are taking actions to avoid this happens again in order to offer a better experience to all our guests.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Jesus

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 3 nights in May 2024
Response from Hotel Las Brisas Ixtapa on 8 May 2024
Estimado Sr. Jesus,Gracias por su visita al hotel Las Brisas Ixtapa y por la evaluación que nos ha compartido, nuestro compromiso es brindar experiencias únicas, me alegra saber que hemos cumplido con sus expectativas de hospedaje, instalaciones y servicio. Espero recibirle nuevamente.Sinceramente,Miguel MestasGerente GeneralHotel Las Brisas Ixtapa

10/10 Excellent

Adriana

Stayed 2 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 27 May 2024
Dear Ms. Adriana,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral Manager

8/10 Good

Italo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 4 May 2024
Dear Mr. Italo,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Alejandra E.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a little dated, especially the pool area. The food is average. But if you're not looking for anything super fancy, this is a very comfortable place to stay at, breathtaking views and the staff are wonderful. Definitely upgrade to the all-inclusive package. All the drinks and meals add up quickly.
Stayed 4 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 2 May 2024
Dear Ms. Alejandra,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Razina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good and Quiet
Stayed 7 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 29 Apr 2024
Dear Ms. Razina,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The taxi cab drivers need to learn where the restaurants are located. That is their fricking job. How hard could that be. Don't drop us off on the wrong side of the bridge and say El Pescador is down the pedestrian walkway, when it is nowhere close. Also, know when restaurants are closed for the slow season. Where is their Chamber of Commerce?
Stayed 10 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 29 Apr 2024
Dear Mr. Patrick, Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property. About the taxi drivers, we are going to share this comments with the people in charge.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Holly

Stayed 7 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 15 May 2024
Dear Ms. Holly,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

6/10 Okay

Perla

Stayed 2 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 15 May 2024
Dear Ms. Perla,Thank you for choosing Las Brisas Ixtapa as your destination.Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, we are taking actions to avoid this happens again in order to offer a better experience to all our guests.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

SIGIFREDO

Stayed 4 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 10 May 2024
Estimado Sr. Sigifredo,Gracias por su visita al hotel Las Brisas Ixtapa y por la evaluación que nos ha compartido, nuestro compromiso es brindar experiencias únicas, me alegra saber que hemos cumplido con sus expectativas de hospedaje, instalaciones y servicio. Espero recibirle nuevamente.Sinceramente,Miguel MestasGerente GeneralHotel Las Brisas Ixtapa

10/10 Excellent

Paulette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is absolutely gorgeous the room is quiet and comfortable the beach is stunning the restaurant food is delicious but what makes this hotel so amazing is the staff, friendly, helpful, always greeted with a smile and there to help you have the best vacation ever.
Stayed 11 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 18 Apr 2024
Dear Ms. Paulette,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Zak

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort
Stayed 2 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 16 Apr 2024
Dear Mr. Zak,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this resort, my friends have been going here for about 20 years. The staff was amazing, the property was beautiful, I do recommend the breakfast package it was so worth it! The rooms are aging a bit but very clean! I got an amazing hour massage. Cannot wait to return. I also was traveling alone and never felt unsafe at any point of this trip.
Stayed 6 nights in Apr 2024
Response from Maciel on 15 Apr 2024
Dear Sara: we appreciate your recent visit, your comments help us improve our service, we hope to serve you in the near futureThankyou for contacting us

10/10 Excellent

Ivan, San Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Private beach and VIP rooms are superb. BAD - The food and drinks in the beach bar need to be better.
Stayed 6 nights in Apr 2024
Response from Maciel on 14 Apr 2024
Estimado Señor Escudero : Nos es grato saludarle y agradecemos su reciente visita, sus comentarios lo agradecemos y nos ayuda a mejorar en nuestros servicios. Esperamos atenderle en un futuro cercano.Gracias por contactarnos

10/10 Excellent

Ellen, Mount Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love Las Brisas for many reasons. The view, the beach and the friendliness of the staff make this hotel a relaxing beach vacation. This was my 6th stay and have booked for next year again. My husband always has a massage at the spa which he enjoys immensely. This year we opted to have breakfast included each day. The breakfast buffet has different options each day, a make to order omelet bar also. You just can’t go wrong with the private beach Las Brisa’s has. The service at the beach is amazing. Many options close by for swimming at different beaches in the area as this beach always has a red flag up. But there are beautiful pools to swim in, including an adult only pool which is quite relaxing with the waterfall feature. Easy to walk into Ixtapa for dinner or take a taxi to Zihuatanejo for activities and dinner too.
Stayed 9 nights in Mar 2024
Response from Maciel on 12 Apr 2024
Dear Ellen, we are highly grateful for your stay in this your home and appreciate your feedback, we look forward to seeing you soon.

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only bug in the ointment was no clock of any kind in the room even after requesting one
Stayed 15 nights in Mar 2024
Response from Maciel on 14 Apr 2024
Dear Mr. Randall: We are sorry for the inconvenience, your comments help us improve our services, we hope to serve you in the near future and we thank you for your recent visitThankyou for contacting us

8/10 Good

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 3 nights in Apr 2024
Response from Hotel Las Brisas Ixtapa on 11 Apr 2024
Dear Ms. Adriana,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

4/10 Poor

Beleny

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I love the architecture. The staff got mad that I brought I pizza inside the hotel because they serve food, but I could not eat the food it was not appetizing. Only thing I liked was the pozole estilo guerrero.
Stayed 2 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 10 Apr 2024
Dear Ms. Beleny,Thank you for choosing Las Brisas Ixtapa as your destination.Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, I apologize for the inconvenience you had at your stay, we are taking actions to avoid this happens again in order to offer a better experience to all our guests.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

6/10 Okay

Jorge, LOS ANGELES

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Nothing
Stayed 1 night in Mar 2024
Response from Hotel Las Brisas Ixtapa on 6 Apr 2024
Dear Mr. Jorge,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

2/10 Terrible

Norma

Disliked: Cleanliness, property conditions & facilities
My Bed was filthy the first day we checked in. The same day at night, we found a bug 🐜 in my daughter's food and hair, and we ended up leaving the following day because my daughter got sick in her stomach. Please refund me asap. My phone number is 336-428-6378
Stayed 4 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 5 Apr 2024
Dear Ms. Norma,Thank you for the time you took to share your feedback.Please note that our main goal at Las Brisas Ixtapa hotel is to give all our guests unique experiences, as a consequence, we are taking actions to improve our services.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

alexei

Stayed 8 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 23 Apr 2024
Dear Mr. Alexei,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice town. Peaceful and quiet. Good family environment
Stayed 5 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 25 Mar 2024
Dear Mr. Alejandro,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Oscar

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the Rooms and food, don't like the parking lot.
Stayed 1 night in Mar 2024
Response from Hotel Las Brisas Ixtapa on 20 Mar 2024
Dear Mr. Oscar,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
The property is stunning! But the layout and amount of stairs is like having a workout every time you want to swim in the pool or eat. The staff is incredibly friendly and attentive. The property, beach and all areas of the hotel were exceptionally clean and well maintained.
Stayed 10 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 20 Mar 2024
Dear Ms. Crystal,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Luis

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice place to relax.
Stayed 1 night in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Luis,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The architecture of resort is great as is the privacy of it's location. The breakfasts and lunches are not good.
Stayed 4 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Scott,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Pamela

Stayed 7 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 8 Apr 2024
Dear Ms. Pamela,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Andres Delacruz, N. Las Vegas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private beach
Stayed 7 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Andres Delacruz,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Adriana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paradise! Everyone super friendly, rooms very clean, quiet and love location!
Stayed 1 night in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Ms. Adriana,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Roman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, private beach, friendly staff
Stayed 7 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Roman,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful property and location. Private beach was amazing. We ate at the two restaurants with menu’s and the food was really good. Very clean and all the staff were extremely helpful
Stayed 7 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Martin,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Darrell Glen, Salt Lake City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! The staff was friendly, accommodating and spoke English very well. The room was well kept, clean and the view was amazing. The food was excellent. We would certainly recommend this hotel.
Stayed 18 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 18 Mar 2024
Dear Mr. Darrell Glen,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Gwendolyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this property three times over the last 15 years. It is very clean and has a beautiful private beach. we have always had the all inclusive package but found that this time it was a little confusing. Pre-Covid everything was included with the exception of maybe one or two food items. Now it seems there has been many things such as top shelf, liquor, beer choices, not available with the all inclusive package. There was still plenty to choose from, but we just found this very different. We also felt they need to be more clear on what type of food they offer in the Bella Vista restaurant (every day there is a main buffet focus such as bbq, international, etc which we only found out about on day 4 of our visit) and more communicative on when they have special dinners (there was a huge Mexican dinner in the garden on Friday night, which we thought was a private event but later found out it was for all hotel guests). If we had known these things, we would have planned our sitdown dinners differently. So we suggest better communication upon checking in All in all the value is there for the money when comparing dinner, and drink prices with Zihuatanejo/Ixtapa restaurants and bars.
Stayed 6 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 15 Mar 2024
Dear Ms. Gwendolyn,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property, we are going to reinforce the comunication.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views are amazing
Stayed 7 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 15 Mar 2024
Dear Ms. Christina,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Richard

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The one negative about this beautiful property was the steps to get to the beach which were stone and sometimes hard to maneuver.
Stayed 5 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 13 Mar 2024
Dear Mr. Richard,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

George, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Hotel can't be beat with a private Beach and easy access(elevators to the Beach.) We didn't do "All Inclusive" but we ate Breakfast there every day. We also had Lunch there a couple of times and the food was excellent! The Staff are very friendly and efficient. We will stay there again!
Stayed 7 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 11 Mar 2024
Dear Mr. George,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Amenities, property conditions & facilities
The view at this hotel is amazing it is my second time staying there and I’ve got to say it’s one of my favorite places to stay when I’m in Ixtapa. I did the all inclusive option this time and the food options were delicious we mainly did buffet and it never disappointed.
Stayed 2 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 11 Mar 2024
Dear Ms. Cynthia,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

8/10 Good

Matthew, BUFFALO

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome beach. Great option for families. Lunch and dinner were great. Breakfast buffet was just ok. Staff is friendly and willing to help.
Stayed 1 night in Mar 2024
Response from Hotel Las Brisas Ixtapa on 11 Mar 2024
Dear Mr. Matthew,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 30 Mar 2024
Dear Ms. Denis,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024
Response from Hotel Las Brisas Ixtapa on 11 Mar 2024
Dear Ms. Liz,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel whenever we go to Ixtapa. The club floor is a bargain.
Stayed 3 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 26 Apr 2024
Dear Mr. Steven,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Miguel MestasGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 9 Mar 2024
Dear Mr. Tracey,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel

10/10 Excellent

Bruce and Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have been coming back to this hotel for over 10 yrs. As have many people. The same staff is there year after year, that really says something. The staff is so attentive and sweet. The sunset is fabulous and each room faces the ocean. The rooms are large and very clean. A private beach and adult pool.
Stayed 19 nights in Feb 2024
Response from Hotel Las Brisas Ixtapa on 6 Mar 2024
Dear Mr. Bruce & Mrs. Carol,Thank you for choosing Las Brisas Ixtapa as your destination.It is a pleasure for us to know that we have met your expectations regarding accommodation, facilities and service. Our main goal is to give our guests unique experiences and we are glad that you had a wonderful stay enjoying the property.We hope you come again soon, it will be a pleasure to assist you.Kind regards,Pompeyo SaldañaGeneral ManagerLas Brisas Ixtapa Hotel