See all properties

Naay Boutique Hotel

4.0 star property
Beachfront hotel with calming spa services
your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Naay Boutique Hotel

Cozy one Suite King | View from room
Free daily English breakfast
Restaurant
Exterior
Restaurant

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pool
    Pool
  • Room service
    Room service
  • Parking included
    Parking included
  • Breakfast included
    Breakfast included
The price is NZ$297
includes taxes & fees
28 Sept - 29 Sept
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

Available filters for rooms
Showing 3 of 7 rooms

View all photos for Oceanview Barefoot Suite

Oceanview Barefoot Suite

Oceanview Barefoot Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Holbox Plunge Pool suite

Holbox Plunge Pool suite

Holbox Plunge Pool suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Private pool
Air conditioning
Free minibar items
TV
Pillow menu
  • Sleeps 2
  • 1 King Bed

View all photos for Master Seabreeze Suite

View from room

Master Seabreeze Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free minibar items
TV
Pillow menu
Select Comfort bed
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

Similar properties

Superior Room, Pool View | Balcony view
AWA Holbox Hotel Boutique - Beach Front
Pool
Free WiFi
Restaurant
Air conditioning
9.4 out of 10, Exceptional, (154)
The price is NZ$332
includes taxes & fees
30 Sept - 1 Oct
AWA Holbox Hotel Boutique - Beach Front

About the area

Map
CALLE PASO DE CAREY, MANZANA 127 PREDIO 002, Isla Holbox, QROO, 77310

What's nearby

  • Bioluminescence Beach - 6 min walk
  • Punta Coco - 8 min walk
  • Holbox Beach - 15 min walk
  • Holbox Letters - 5 min drive
  • Holbox Ferry - 6 min drive

Restaurants

  • ‪Las Panchas - ‬4 min drive
  • ‪Casa Alebrije - ‬5 min drive
  • ‪Carolinda Beach Club - ‬14 min walk
  • ‪The Hot Corner's Bar - ‬5 min drive
  • ‪Painapol - ‬5 min drive

About this property

Naay Boutique Hotel

Upscale hotel
You can look forward to free English breakfast, a terrace and a garden at Naay Boutique Hotel. With a white sand beach, sunloungers and beach yoga, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self-parking
  • A banquet hall, beach towels and luggage storage
  • Beach umbrellas, concierge services and smoke-free property
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms are individually furnished, and feature comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and air conditioning.
More amenities include:
  • Bathrooms with rainfall showers and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, heated floors and a personal chef

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 8:00 AM to noon
  • 2 restaurants
  • A bar/lounge

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Grab bar in shower (100 centimetre high)
  • No lift
  • Tile flooring in room

More

  • 3 floors
  • 7 buildings
  • Banquet hall
  • Built in 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Pay films

Food and drink

  • Chef service
  • Espresso maker
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Computer monitor
  • Heated floor
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 3:00 PM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 200 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and outdoor lighting

We should mention

This property does not have any lifts
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Naay Boutique Hotel Hotel
Naay Boutique Hotel Isla Holbox
Naay Boutique Hotel Hotel Isla Holbox

Frequently asked questions

Does Naay Boutique Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Naay Boutique Hotel?

As of 27 Sept 2024, prices found for a 1-night stay for 2 adults at Naay Boutique Hotel on 28 Sept 2024 start from NZ$280.48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Naay Boutique Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Naay Boutique Hotel?

Self-parking is free at this property.

What time is check-in at Naay Boutique Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. After-hours check-in is not available.

What time is check-out at Naay Boutique Hotel?

Checkout is at noon.

Where is Naay Boutique Hotel located?

Nestled on the beach, this Isla Holbox hotel is within a 15-minute walk of Bioluminescence Beach and Holbox Beach. Punta Coco Beach and Punta Coco are also within 10 minutes.

Naay Boutique Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 94 reviews" "
Rating 8 - Good. 21 out of 94 reviews" "
Rating 6 - Okay. 9 out of 94 reviews" "
Rating 4 - Poor. 3 out of 94 reviews" "
Rating 2 - Terrible. 9 out of 94 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about my stay was amazing. From the food, to my beautiful room, the views, the drinks and most importantly the service was out standing. Can’t wait to visit again and bring my loved ones. All the service staff were awesome. Especially the server Angel. He gave me great suggestions on food. Everything I had was very tasty. Will be back!
Stayed 3 nights in Sep 2024

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing, quiet and unique swim out room. And the staff was very helpful. The restaurant on sight had amazing food.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio Castillo

Stayed 7 nights in Jul 2024

2/10 Terrible

Samuel

Travelled with partner
Disliked: Staff & service, amenities
Dining options are terrible, service was below average and management did not seem to care or want to make it right.
Stayed 7 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot Mosquitos,
Stayed 9 nights in Jul 2024

10/10 Excellent

Gang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to bioluminescence viewing spot.
Stayed 2 nights in Jun 2024

10/10 Excellent

Leslie, Norwalk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!!
Stayed 2 nights in May 2024

10/10 Excellent

Savannah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay. Will be back. Super friendly and helpful staff.
Stayed 2 nights in Apr 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise visited
Stayed 3 nights in Apr 2024

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was incredible and made our stay so lovely. They were attentive and timely. Manuel and Jhouze were wonderful. They provided great service and were always positive as well as accommodating. The hotel was gorgeous, comfortable and clean.
Stayed 3 nights in Mar 2024

6/10 Okay

Enrique

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was great, room was beautiful and very clean. The pool was disgusting. There was a terrible sewage smell that had flies everywhere. We had to leave every day to get away from the flies and smell or eat in our room.

10/10 Excellent

Yara, Campbell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay and relax, its NOTHING else u can do there other than RELAX which is BEAUTIFUL!!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service
This hotel is beautiful, probably the nicest room I have ever stayed in. The property is lovely, relaxing and calm. The staff is very friendly and accomodating. The problem seems to be that there is insufficient staff to run the hotel i.e. no beach service, only one restaurant open etc. I would still return even with these minor inconveniences.
Stayed 2 nights in Mar 2024

2/10 Terrible

Wrazsanae

Stayed 1 night in Feb 2024

6/10 Okay

Barbara and Michael

Liked: Staff & service
Such a disappointment. This property is beautiful. The room had a fantastic view, beautiful decor, comfy bed and a balcony. There was never any complementary drinking water in the room - must buy from the restaurant. In room mini bar was empty as was the advertised in room coffee/tea. Several times the hot water just stopped running in our room. Room was not soundproof and the air conditioner sounded like a jet plane but it did work well. I will be requesting a partial refund through Expedia for the lack of amenities that were advertised at this 5 star property. That being said, there is one restaurant and the food is good and the service excellent. Thank-you again Jhosue for your wonderful service and joyous attitude.
Stayed 2 nights in Feb 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was one of the nicest hotels on the Island. It is tucked away from the rest of town, the beach in front is almost empty.
Stayed 4 nights in Feb 2024

2/10 Terrible

STACY

Stayed 7 nights in Feb 2024

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Feb 2024

2/10 Terrible

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2024

8/10 Good

Lawrence

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel but they didn’t have all the restaurants open and the beach area was not open with service. Drinks are not good.
Stayed 6 nights in Dec 2023

4/10 Poor

Salvador, MADISON

Stayed 7 nights in Dec 2023

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Naay es un hotel muy bonito, perfecto para unas vacaciones tranquilas y para apreciar hermosos atardeceres lejos del bullicio del centro. Las instalaciones son hermosas y nuevas, el personal es muy amable y lo hacen sentir a uno como en casa especialmente Carlos, Josué, Manuel, Rene y Lucio. La playa solitaria está a solo unos pasos así como también la laguna para ver la luminiscencia . Se puede caminar por la playa y llegar al centro fácilmente en unos 25 minutos. Solo tengo algunos comentarios para la administración que harían este hotel aún mejor: Por ser un lugar alejado del centro, me gustaría que hubiera una mayor variedad de platillos en el restaurant, ya que si se va uno a quedar por varios días el menú puede llegar a aburrir y salir a comer en otros lugares es un poco complicado. También hace falta mayor selección de productos en la tienda del hotel . Agregar más personal haría la estancia aún más única e inolvidable. Este sería un lugar ideal para reuniones familiares, bodas, etc . Volvería a hospedarme en este hotel. !!
Stayed 4 nights in Dec 2023

8/10 Good

Jonah

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed at Naay for one week and our experience varied day by day. I’ll start off the with positives: - Nice Facility: the property is newly built so the rooms, common areas and pool are all very nice. The style is “Beach modern” with incredible sea and sunset views. - Quite: it is also located on the west end of the island which is less inhabited so it’s quiet and secluded. - Beach: the private beach is along Playa Coco which is amongst the nicest on the island and is stunning Now for the negatives: - Location: because it’s on the west end of the island, it is NOT convenient to access. It often rains in Holbox and the roads become flooded making in IMPOSSIBLE to walk into town by road. Only way in is a) 20 min Taxi which is $25 USD each way, or b) via the beach which during the day is alright (20-30 min) but can also be tricky at night. There are no lights and if the tide high is more like hiking at certain points - Service: the service and managment is sub par. Here’s what we experienced: 1) when we arrived, the sheets is our room were dirty and had to call to have them replaced 2) on a two of they days they didn’t clean our room. When confronted about it they simply said they didn’t get to it. 3) We ran out of body wash on day 2 and asked EVERY day to have it replaced. Never happened. 4) Ordering anything in the restaurant takes an hour, even if you’re the only one there. The trip was nice but we’ll stay elsewhere on our next visit to Holbox.
Stayed 7 nights in Dec 2023

10/10 Excellent

Asya Ylenia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo
Es hermoso el hotel todo en un lugar exacto
Stayed 3 nights in Dec 2023

2/10 Terrible

Guy

Stayed 2 nights in Dec 2023