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Reviews of ibis Styles Ambassador Incheon Airport T2

4 out of 5
ibis Styles Ambassador Incheon Airport T2
340 Je2terminal daero Jung gu IBC II, Incheon

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 949 reviews" "
Rating 8 - Good. 218 out of 949 reviews" "
Rating 6 - Okay. 54 out of 949 reviews" "
Rating 4 - Poor. 19 out of 949 reviews" "
Rating 2 - Terrible. 18 out of 949 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for layovers or just want to be near the airport. The hotel offers free shuttle services to and from the airport. The hotel also has a laundry room and fitness center as well as a convenience store. Staff were super friendly and provided excellent customer service throughout my stay.
Stayed 1 night in May 2024

8/10 Good

Elliot, Owings Mills

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints! Clean room plus 24-hour convenience store! A bit of airplane take-off noise but tolerable.
Stayed 1 night in May 2024

6/10 Okay

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Wenjing

Travelled with family
Liked: Staff & service, amenities
Very clean and super close to T2. The only complaint was the room size and bed size - too small
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 28 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Part of the terminal 2 are of the ICN airport. Shuttles as at set times and there's 1-2 hours that the driver takes a break... a taxi or taking a shuttle to the long term parking and then walking to the hotel is an option to get to and fro the airport.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 28 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Ralph

Travelled with family
Liked: Property conditions & facilities
Very close to T2 and great ground transportation
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 28 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Shuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is sufficient for just one night for transitioning flight. Dinning is extremely limited
Stayed 1 night in Feb 2024
Response from ibis Styles Ambassador Incheon Airport on 27 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and easy access to airport
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 24 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the cleanliness, the gym, the spa area. What a great hotel. I will keep coming back.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 24 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, convenient shuttle bus from hotel to T1/T2, Emart in the lobby, great view from 10th floor
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 24 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Haydee

Travelled with group
Great place for connecting flight, free transportation from the airport and back.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 22 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Ramin

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice facility, helpful staff, and a great breakfast. has free shuttle from airport, not too far away, but yes nothing else around it.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 21 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Weiqi

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I love the small convenient store on first floor. And the food delivering robot is so cute 😊
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 20 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Alex Chee Bun

Nice upkeep
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 24 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Chao

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Higher than my expectations
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 16 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

HOWE KNG

Liked: Cleanliness
Too far from T1 & T2
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 16 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 18 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Zhenwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
好
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 19 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Juan juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 19 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from ibis Styles Ambassador Incheon Airport on 14 May 2024
Ibis Styles Ambassador Incheon Airport 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.감사합니다.

10/10 Excellent

Jennifer, Maple

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an airport hotel so you can't really leave as there's nothing around. But the hotel has a lot within it; sauna, gym, convenience store. The room was spacious and really comfortable.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 12 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 9 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Paul

Liked: Amenities, property conditions & facilities
Shuttles are convenient
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 9 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Gurjit

Liked: Cleanliness, staff & service, property conditions & facilities
Robot serving room service was an experience. Location very far from Terminal 1 and shuttle bus wait is too long and should be every half an hour from and to T1
Stayed 3 nights in May 2024
Response from ibis Styles Ambassador Incheon Airport on 9 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Takaaki

Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 27 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal place to stay before a flight the next morning. Very comfortable night.
Stayed 1 night in May 2024
Response from ibis Styles Ambassador Incheon Airport on 7 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Serena

Business traveller
Disliked: Cleanliness, amenities
I got beat by insect. I couldn’t find what was it but when I woke up it was reddish and very itchy. I believe it was not a mosquito.
Stayed 5 nights in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 5 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

DONG HYUK, Chagrin Falls

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is near the Terminal 2.
Stayed 1 night in May 2024

6/10 Okay

Megan

Liked: Cleanliness, staff & service, amenities
This hotel was a lot further from the airport than I thought it was. I could not figure out the shuttle from T1 to the property so I ended up paying for a taxi to the property. Check-in was a breeze, the two workers were fluent in English. The convenience store in the hotel was an absolute lifesaver as I had woke up at 2 am starving and was able to grab some snacks. It is a small store and it operates by self-check out overnight. The gym was cute, not too many machines, but I got in some cardio and a few free weight exercises. I found out the spa, sauna was an extra lot of money fee and so I ended up passing on that. The room (Superior Room, 1 Double Bed) was perfect sized for a solo traveler like myself, restroom good, tv a bit small and tv all in Korean (but I didn't use it anyway). My biggest complaint would be that some sort of perfume air freshener was sprayed everywhere and it gave me a massive headache and due to that fact and the fact that it cost over $100 for one night is the reason I would not stay again. Additionally it is also not close to any sorts of attractions or parks or anything, but the shuttle to the airport was really simple.
Response from ibis Styles Ambassador Incheon Airport on 3 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Dedra

Liked: Cleanliness, staff & service
Terrible restaurant availability: There is no food between lunch and dinner which is awful when you are traveling and are looking forward to a good meal at your hotel. PLEASE buy food and anything else you need at the airport before getting to this hotel. There are NO walkable food options near this hotel. Dinner starts at 6PM. Additionally, the restaurant only serves a buffet which is 59K won. If you don't opt for the buffet (in the restaurant), you have to eat at the bar which only serves bar food--wings, burgers, and fries. You can't order a la carte from the restaurant (which appears to be korean food). Transportation: The free shuttle to and from the airport is on time and reliable but the shuttles are only hourly and do not run during lunch time (12:30-2pm). If you try to use Uber from this hotel, it doesn't work because according to the app you are already in Terminal 2 so the app tries to set the pickup location at the airport opposed to the hotel. If the hotel calls you a cab it's expensive-- 20K won to Terminal 1 and 10K won to Terminal 2. Imagine my joy when I saw that there was a sauna at this hotel followed by disappointment when my room key didn't work and I found out there is an upcharge of 18K won to access the sauna. Positives: There's an eMart in the hotel lobby. Front desk staff are friendly. Clean property.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 3 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jessica

Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 21 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Ileana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 2 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to terminal 2
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 30 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

HOSUCK, BURBANK

Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 30 Apr 2024
ibis Styles Ambassador Incheon Airport 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.감사합니다.

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel but nothings available around of hotel.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 29 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

jinkyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and bery friendly staff. highly recommend
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 26 Apr 2024
ibis Styles Ambassador Incheon Airport 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.감사합니다.

8/10 Good

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 3 May 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent communications before stay regarding free transport to and from airport.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 26 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

NAte

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean and seemed new. Staff was very friendly and close 10 minute drive to terminal 2. The only two issues I had -- the AC units weren't working in the room. And the shuttle services that were listed were good leaving the hotel but picking up at the airport wasn't great. They didn't show 2 out of the 3 times I needed a ride back to the airport and had to take a $10 cab ride back to the hotel. Other than those items, nice hotel.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 24 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

8/10 Good

Sandy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 25 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Stephen, Windcrest

Liked: Cleanliness, staff & service, property conditions & facilities
The airport shuttle and the free breakfast were wonderful benefits.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 24 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

veronica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 26 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Jihyun

Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 14 May 2024
Ibis Styles Ambassador Incheon Airport 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.감사합니다.

10/10 Excellent

Hong

Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 12 May 2024
ibis Styles Ambassador Incheon Airport 이용 내역 설문조사에 참여해 주셔서 대단히 감사드립니다. 고객님으로부터 평가를 받는 것은 언제나 기분 좋은 일입니다.고객님께서 제시해 주신 의견은 모든 팀원들과 공유될 것이며 이러한 의견은 지속적으로 높은 수준의 서비스를 제공하고자 노력하는 모든 임직원들의 사기를 북돋는 데 큰 버팀목이 될 것입니다.고객님의 소감을 알려주셔서 다시 한번 감사드리며 향후 보다 나은 서비스로 만나 뵙기를 바라겠습니다.감사합니다.

8/10 Good

Mi, Madera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2024
Response from ibis Styles Ambassador Incheon Airport on 23 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

2/10 Terrible

Wen

Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 12 May 2024
Thank you for taking the time to tell us about your experience at the ibis Styles Ambassador Incheon Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 Poor

he, Conroe

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 21 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this little clean and comfy place by the airport. Stayed an afternoon here before flight to rest and wash up. Was perfect.
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 21 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

6/10 Okay

Meiduo

Too expensive dinner. No other choice for food selection
Stayed 1 night in Apr 2024
Response from ibis Styles Ambassador Incheon Airport on 18 Apr 2024
We very much appreciate your comments regarding your stay at the ibis Styles Ambassador Incheon Airport. It is always a pleasure to receive your valuable feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.