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Reviews of Best Western Premier Incheon Airport

4 out of 5
Best Western Premier Incheon Airport
48-27, Gonghang-ro 424beon-gil, Jung-gu, Incheon, Incheon

Reviews

8.2

Very good

Rating 10 - Excellent. 545 out of 1250 reviews" "
Rating 8 - Good. 402 out of 1250 reviews" "
Rating 6 - Okay. 178 out of 1250 reviews" "
Rating 4 - Poor. 87 out of 1250 reviews" "
Rating 2 - Terrible. 38 out of 1250 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lance

Travelled with partner
Liked: Amenities
Quick check-in, all our requests met. Clean spacious room, hot kettle, refrig, safe, free airport shuttle, large dining room. Highly recommend. From Hawaii
Stayed 1 night in May 2024

8/10 Good

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Thia property was easy to get to riding the free airport shuttle from terminal 2. The staff was great and friendly.
Stayed 1 night in May 2024

6/10 Okay

xuping

Great location and transportation to airport
Stayed 3 nights in May 2024

8/10 Good

Mariah

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much around beside the airport and other hotels. Perfect for short stopovers
Stayed 11 nights in Feb 2024

10/10 Excellent

Sean

Nice place to stay overnight because of close location to Incheon airport.
Stayed 1 night in May 2024

10/10 Excellent

Hilario P., Orlando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient from the airport
Stayed 5 nights in May 2024

8/10 Good

WEI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room feels outdated, breakfast buffer is nice. sadly hotel shuttle bus only servers terminal 1, have to uber to terminal 2.
Stayed 1 night in May 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were only here for one night and this property was perfect for us after a long flight from Canada.
Stayed 1 night in May 2024

4/10 Poor

Ghazala

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Chye Hoong Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near Paradise City
Stayed 1 night in May 2024

8/10 Good

Michael

Liked: Staff & service
It is easy access to the airport with nice bars and restaurants nearby.
Stayed 1 night in May 2024

4/10 Poor

Kum

Disliked: Cleanliness, staff & service, property conditions & facilities
The room was terrible
Stayed 1 night in May 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service
Overall an acceptable hotel. The room we booked was listed by Expedia as "Traditional Room, 1 Queen Bed, Non Smoking, Refrigerator" . It turned out that Traditional meant no chairs and no desk space. We had to pay more to upgrade to have chairs in the room. Then the upgraded "non-smoking room" smelled strongly of cigarette smoke. Third try on the room was fine. Expedia should mention when a room has no chairs or desk space.
Stayed 1 night in May 2024

10/10 Excellent

Jairo

Liked: Property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Yoon Hee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
really close to the airport and ideal hotel to stay one night
Stayed 1 night in May 2024

10/10 Excellent

Ion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
shuttle service, large rooms, free drinks, cleanless, towels, bedding, friendly and professional stuff.
Stayed 1 night in May 2024

8/10 Good

Kin Wing Michael

Stayed 1 night in May 2024

10/10 Excellent

xuping

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of convenient places to explore
Stayed 1 night in Apr 2024

10/10 Excellent

donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport terminal 1 Friendly staff
Stayed 2 nights in Apr 2024

6/10 Okay

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

June

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and convenient shuttle bus between airport T1 and the hotel. The only pity is that i cannot get refund on breakfast that i couldn't take brcause it opens later than bus scheduled time.
Stayed 1 night in Apr 2024

6/10 Okay

wei

Stayed 1 night in Apr 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived on evening of 4/18, got very friendly front desk with very helpful information about the area.
Stayed 1 night in Apr 2024

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Great location. Hotel is outdated especially the bathroom.
Stayed 1 night in Apr 2024

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Third time staying here. As a heads up korean hotels now do not offer free toothbrushes so just plan accordingly. Will continuentonstay here before flights out of ICN!
Stayed 1 night in Apr 2024

4/10 Poor

Nicholas

Stayed 1 night in Jan 2024

8/10 Good

SEOGAE

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

yue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just one night stay, very clean and staff friendly, good breakfast, choice at convenient store very limited . Did not find how to charge cell phone at room. The plugs are quite different from we used to see.
Stayed 1 night in Apr 2024

8/10 Good

Young

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for one night in early April 2024. It was across the street from Paradise City and near Incheon Airport. Shuttle bus service was available to and from the airport. The hotel was clean and the staff was helpful. However, if your planning on staying there, please keep in mind it is very expensive to take a taxi into Incheon apparently as you have to pay the airport toll fee.
Stayed 1 night in Apr 2024

6/10 Okay

Andrew

Liked: Cleanliness
I like hotel location because pretty close to airport and
Stayed 1 night in Apr 2024

10/10 Excellent

Yang Cheng

Travelled with family
Excellent
Stayed 1 night in Apr 2024

8/10 Good

Ling

Stayed 1 night in Apr 2024

10/10 Excellent

Geraldine Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff; check in was quick and easy Hotel room was great and breakfast was excellent
Stayed 1 night in Apr 2024

10/10 Excellent

Jena Shereen, elkridge

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great! Big and spacey rooms free shuttle to terminal 1, downside is there seems to be no more light switches these days lol. All controlled by your hotel card.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter, Pointe Claire

Close to the airport
Stayed 1 night in Mar 2024

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent fried chicken at the restaurant around the corner. This hotel is easily accessible on the Unseo station on the Seoul underground - two stops from the International Terminal at Incheon Airport - making this a great place to stay if you have a late arrival or an early departure to work with.
Stayed 1 night in Mar 2024

10/10 Excellent

Patrice, Kailua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a 24hour stopover between flights and just wanted some place not too far from airport that was not expensive. All i needed was to sleep, shower and eat and get back to airport with out a taxi. The hotel has it's own shuttle or if you walk less than 5mins, you can catch a free shuttle to terminal 1 or 2. Had a delicious lunch in hotel. also they have a 24 hr convenience store in lobby. That came in handy too. I bought beverages, snacks and food.
Stayed 2 nights in Mar 2024

10/10 Excellent

Mitsuko

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was excellent for a short layover in South Korea and the shuttle to the airport was efficient. Staff members were helpful.
Stayed 1 night in Mar 2024

8/10 Good

My, Kirkland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was vey functional and somewhat quaint. The breakfast was very western and not Korean food. The staff was great. I left my phone in the taxi and they helped me to get it back.
Stayed 1 night in Mar 2024

8/10 Good

Hilary

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ivan, Auburn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly and patient
Stayed 1 night in Mar 2024

10/10 Excellent

XIANGDONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is very good.
Stayed 1 night in Mar 2024

8/10 Good

Jin

Stayed 1 night in Mar 2024

8/10 Good

Christopher, Las Cruces

Liked: Cleanliness, property conditions & facilities
Standard airport hotel. Good news: close to airport. Bad news: close to airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeffrey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and front desk staff is very nice and helpful.
Stayed 2 nights in Mar 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, amenities
This place is good only if you are planning to go to the airport. Hotel offers hour transport to and from the airport.
Stayed 1 night in Mar 2024

10/10 Excellent

Eugin

Stayed 1 night in Mar 2024

10/10 Excellent

Lianghong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024