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"This hotel is very busy and I had booked two rooms for my son’s wedding on Good Friday. I had contacted the hotel before my stay to ensure that we had twin rooms - I had previously booked them and thought I had paid in advance, but they said I hadn’t and advised that if rebooked through the method I wished to use, that although it would say King Size they would immediately change them to the twins I had booked - they suggested I not cancel the twins until I had booked the king size rooms just in case they sold out. I spoke directly with the Hotel after booking and was assigned the twin rooms instead of king size. So imagine our shock, disappointment and dismay when the beds were Ming Size and not Twin Beds! This was not acceptable and such a bad thing especially because I was called a few days later by Delta saying that the booking was cancelled and I said Yes, because I had rebooked and had spoken with the Hotel directly! So did this guy do something to my arrangements? I don’t know but at £150 plus £27 for breakfast x2 rooms for 1 night - the least I would expect is getting the correct bed configuration!"

"Good size room, pool. Cleaning vety good and friendly staf "

"The breakfast choices was vast. There was a lot of choice. Unfortunately the croissants were doughy and not light and flakey as expected. Room was large and spacious. Linen clean and bed comfortable. "

"Very friendly hotel and nicely located for the tube into centrak London, just a few stops away. Hotel housekeeping was very good. They kept the room lovely, cleaning every day. When we came back late after watching a shiw, they rustled up some food, even though it was 11pm. Staff were super friendly and helpful. Loved the quietness of the area, although we stayed at the weekend when the lical offices were closed. Would recommend this hotel to you."

"The reception staff was very very kind and made us very welcome! Thank you!"

"Great located hotel … easy to park and access central London using the Elizabeth Line. Hotel is modern and spacious rooms "

"Yes the bar was well stocked , however the bar tender was unable to do a Bloody Mary cocktail, as he had no training on the subject."

"Very small room and bed, very noisy on level 19 due to swimming pool on level 20, also very hot with no AC, reported TV not working and they said it was a building and could not fix it."

"Only stayed one night"