Higashiyama Hotels, Tokyo

"Great location, helpful staff, clean room..we would definitely recommend Hotel Gracery Shinjuku for your stay in Tokyo."

"Very convenient for travellers and very good value. We did not have a chance to explore many of its great amenities because of our short stay. We did have breakfast, and it was delicious. Since our flight was hours after checkout, the staff was very accommodating, storing our baggage for hours. The room was very clean and well-maintained."

"My husband and I stayed at the Tokyo Bay Shiomi Prince Hotel in March 2026. The hotel is a little dated and could use some basic updates to improve its appearance. There is only one restaurant in the hotel which was a real problem for me. The food choices were limited, and the prices were a bit higher than what we paid at other well-known restaurants in the area. The hotel is located in a quite area and is approximate 20-30 minutes away from Tokyo. However, the hotel is very close to the train station. Some of the staff member spoke very little English, but for the most part the staff was very accommodating and friendly. One of the staff members, Quentin was absolutely awesome and very, very helpful. He went above and beyond customer service expectations to ensure that my husband and I received whatever help we needed to navigate our stay in Tokyo."

"Location is near to many eateries and linkages to Shinjuku station. 15 mins walk to Shinjuku Station and Express Bus Terminal. Rooms are small. The room was stuffy and aircon central control. Needed a fan to ventilate the room. "

"Good hotel, great breakfast and location "

"Great location & excellent staff "

"Easy check-in, easy check-out. Rooms are a little more spacious than standard Tokyo sizes. AC and dehumidifier works well. "

"Convineint for travellers who are arriving late at night. Located in the departure area, there's no need to worry about transportation. The rooms r clean modern and quiet. If you r hungry there r food available really close. Would stay again"

"Everything was good "