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"The room was spotless and very comfortable. "

"夕食のブッフェのローストビーフが最高に美味しかったです。 フリーフローなのでビールもたくさん飲めます。"

"The thoughtful staff, excellent kaiseiki dinner made our stay a fabulous one. The property is well kept & we experienced warm, Japanese hospitality - from lunch recommendations, snowball toys, to free flow drinks at the lobby and room. We loved Shibu Onsen town & Shibu hotel made it all the more special. The Onsen was great especially during winter. "

"This place is very good, will visit again"

"We stayed in the South building. The staff are incredible. Attentive and professional. Food and service was outstanding. Room was small but comfortable. So good having ski in ski out. Godala at the door and we were lucky it snowed and we had good skiing in mid Dec. Only thing I would have changed was to book the 3 bed room for a bit more space and views over the ski field. Bus from Nagano Station was easy to catch with luggage."

"The staff (owner?) was friendly and spoke to us in English. They had a place ready for our luggage before check in so we could go to the Snow Monkey Park first. We enjoyed our traditional stay. The hot spring is very hot! I only stayed in for two minutes."

"Beautiful resort in the mountains right next to the ski slopes"

"Ideal hotel for toddlers. Room is very spacious. It offers breakfast."

"Great service and good atmosphere. "

"The staff were very accommodating and kind. Our experience here has become a highlight in our Japan trip! Especially the half board menu where we experienced a hearty, well-balanced dining experience specializing in traditional Japanese food using local, fresh ingredients. The onsets were big and very well kept. We enjoyed our stay here!"

"This hotel is a perfect place to have vacation. Perfect service, perfect food, and perfect room. "

"perfect!"

"Great room"