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"Best experience in japan"

"Staff was polite and kind. "

"旅行ではいつもホテルを利用していたので、ログハウスのBBQは新鮮でした。周囲も静かで良かったです。"

"電化製品や備品の質が高く、テンションが上がりました。 質の良い空間に滞在する事ができて心が満たされました。"

"Wonderful stay. People were great! Food excellent. quick van rides to and frome nearby slopes."

"- Very close to snow monkey park - Spacious and clean rooms - Great authentic breakfast - Convenient shuttle service to train station"

"最高でした😆 また、利用したいと思います！"

"Clean, Nice view, Special & Interesting living experience "

"メッセージを送らせていただいたら返信も早く対応がとてもよかったです。室内も本当に綺麗でどのホテルより綺麗でした。カラオケもできて楽しめました。また行きたいと思います。ありがとうございました。"

"とても綺麗で、従業員も話しやすい雰囲気で楽しめました。ありがとうございます。"

"Lovely property, secluded but good shuttle options to ski field (less than 5 mins) and twice daily to Karuizawa. Staff were friendly - used Google translate as there were not many western travellers. Amazing Onsens - all gender seperate apart from private but open 24 hours. Food was great - and a shop for snacks, souvenirs and drinks. Great for winding down and experiencing the snow and small field close by."

"とても快適でした "

"Every thing is perfect staff is very kindly we ara enjoy that place and this houese also very beautiful "

"Immaculate rooms and the staff was very helpful and accommodating for English speakers. Relaxing hot baths, incredible food in an unfussy setting"

"Nice view "

"The hotel is great, staff is very friendly and the onsen is wonderful!"