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"Overall - it was customer service - help and support. A couple of minor challenges were resolved swiftly. It's a nice hotel "

"Fantastic stay definitely recommend, had a great time for my girlfriends birthday they sorted a bouquet of flowers out for me, upgraded our room to the bowness suite a unforgettable stay, staff were very friendly , spa lovely and relaxing and afternoon was perfect in cocktail bar overlooking Windermere , can’t wait to book again "

"The hotel was spotless. All of the staff were excellent - professional, courteous and friendly. The food - breakfast and evening meal was well cooked and decent sized helpings. "

"Room Clean and warm "

"Excellent staff and the room was clean. We had a wonderful stay and would definitely recommend it to others. "

"Clean room, nice staff and good amenities to n a nice setting "

"Omg where do I start! This hotel is amazing. So clean so friendly. The staff are amazing. Nothing is too much. I brought my partner here to propose to her. There is a beautiful little cabin that they decorate and you can add stuff like chocolate covered strawberries, which are to die for. Also added a bottle of Prosecco which is in an ice bucket and placed just before the time you agree to use it from. A really big shout out to Alessandro who phoned me personally when I had emailed about what I was planning and he made the arrangements so smooth and hassle free. Also to Charlotte who put a note to not mention the cabin on check in. Alessandro and Charlotte were there on check in and made it so hassle free. They are an assets to this beautiful hotel and we will definitely be returning in the future. Thank you so much. "

"The room was amazing and the view was spectacular. The staff were very friendly and the spar was great. Really enjoyed our 2 day stay and will definitely be back this year. "

"Lovely staff"