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"We had a great stay, the location is fantastic, staff were very welcoming, the duplex two bedroom apartment was better than expected and the spa was all you could wish for!"

"The hotel was very clean and all the staff most helpful. Breakfast and other meals were well presented. Unfortunately the hotel is built on a steep slope and the frequency of stairs was a problem for us elderly persons, but we would use this hotel again. Thank you for a pleasant week "

"Friendly staff, lovely property. Ate in the restaurant every night, excellent food and service. "

"Was an older style hotel staff were friendly enough but place could do with a lick of paint. Food was ok served in the bar area. My room looked out over a roof with two boiler vents so window handle had been removed (for good reason as one does not want to be breathing those fumes even if it is mostly steam) but meant no fresh air. bed was comfy and room was spacious enough. "

"We had a pleasant room overlooking the lake.Evening meals were good and well priced.Breakfast not up to standard.Staff were friendly and efficient.Overall a very pleasant stay."

"Fabulous location. Fantastic rooms and great staff coupled with a superb buffet breakfast. "

"A very appealing hotel.Tastefully traditional. Gardens beautifully laid out;so many private areas to relax in. Range of apartments in modern style too. I had enjoyable stay in Junior Suite. Dining room really attractive with very pleasing views . Always a great relief in Bowness to have a place with great parking!!. MINUS-The cupboard with the clothes rail is no substitute for a proper wardrobe as it is cold and musty."

"Hot breakfast Clean rooms "

"Lovely hotel close to the lake and very convenient for the shops, theatre and main attractions. Staff at Reception and at breakfast were all really pleasant and helpful. Arriving in a car is a bit of a nightmare: the entrance is in a very tight and busy street, so finding somwhere to wait while paying for the hotel car park and getting directions was difficult. If we could have paid for the parking in advance and driven straight to the car park, that would have been much easier. Breakfast was cooked to order, but really nothing special: one piece of bacon and one (very ordinary) sausage in the Full English breakfast, but a nice spread in the buffet selections. For such an expensive hotel, charging extra for the avocado and other 'special' breakfasts seemed to be taking a liberty."