Apartments in Kents Bank

"Overall pretty good. Staff were incredibly helpful. Badly in need of s9me hooks on the bat broom and bedroom doors for dressing, gowns towels etc Breakfast was exceptionally good 😊 "

"No pool as I believe it's under construction hence the reason for the 3 stars in the review but other than that I can't fault the place. Lots of pubs and restaurants on the doorstep "

"Fantastic 1 night stay. Pleasantly surprised at the size of the 2 bed lodge. Great value for money. Swimming included, just need to prebook a time slot at reception when checking in or with the manager of the swimming pool when you're there. "

"Excellent for gf breakfast, spa is one of the best hotel spas I’ve stayed in and all the staff are really friendly. Room dated but view was amazing "

"Lovely hotel, beautiful spa, staff lovely, will definitely return "

"Excellent all round "

"Excellent location, staff is lovely. Hotel is very clean in all areas but could do better with room cleaning. We had to remind to clean ours couple of times even after putting the sign on the door. When we came back, it seemed like being done in a rush. Bed was made but pillows were not neatly kept. It was overall good but would have expected better from a 4 star property. Food is another area for improvement. Really slow service and not so great tasting food but priced really high. There are not many options around unless you drive up to Windermere giving you no choice but eat here. Swimming Pool was nice, I personally felt my eyes sting due to Chlorine so couldn’t use for more than once but the size of pool is decent. Gym is also very small but I didn’t use so can’t comment. I didn’t use the spa treatment either but looked good. Overall good experience and will recommend or come again only at cheaper price than what we had to pay for last minute booking this time. "

"Our view was awful from our room . Ground floor rm 12 . Looked out on to pub that’s was closed. Renavation work . A big pile of scrap . The room it’s self was lovely . "

"Stayed here recently and unfortunately the experience was disappointing. The overall condition of the property feels quite poor and in need of refurbishment. The rooms and facilities seem outdated and would really benefit from a proper upgrade. One of the main issues was the noise — we could clearly hear flushing and plumbing from the room above, which was quite disruptive, especially at night. Parking was also misleading. The listing suggests that parking is included, but in reality it is not, which caused confusion and inconvenience on arrival. Overall, the hotel has potential due to its location, but in its current condition it does not offer good value. A significant upgrade and clearer information for guests would make a big difference."