Hane Holidays from NZ$2,871

good!

This was an excellent stay for me and my family (wife + 2 kids). The check in/check out process was very easy and the staff were very helpful and friendly. The room was immaculate and had everything we needed including a kitchenette, fridge, freezer, plates/utensils, washer/dryer tv and wifi. The hotel is in a very nice area and very close to many amenities to include shopping, restaurants, train stations and convenience/grocery stores. Would highly recommend.

Unfortunately, why everything was pretty good including the location and the clean room, we had an issue with the air conditioner. We are on the top floor so it was warm. I brought it up the second day and they were going to take a look at it, but it did not make much of a difference. The Hitachi unit was not only allowed but very inefficient and basically took the entire night to cool the room. So it did work a little bit, but it was minimal and the noise was not not noticeable. Otherwise everything was good, I wish the TV did not have a a volume lock at 40, but that seems to be common at Japanese hotels. Hopefully with the air-conditioning issue being fixed, will definitely stay here again.

The room is smaller than expected, too tight for 4 adults. The hotel is right next to a busy train hub so expect noises throughout. Location is excellent, close to subway entrance in very central Tokyo. Kitchen is not really operational, more like a small sink with a decent size fridge. Love the clothes washer/dryer combo.