Zama Apart Hotels

"Staff was friendly. Room was clean."

"Incredible service. The hotel itself is very nice and inviting, our room was beautiful with a view of Shibuya crossing. I forgot an Item in my room and they were nice enough to locate and ship it to me. Overall, great experience with this hotel and it’s staff."

"Cute and comfortable; and excellent access from Haneda airport. Right on the water with an excellent view."

"Yes and very courteous."

"(1) Punctuation: The shuttles were on time, and the drivers were friendly and professional. (2) Hospitality: The receptionist was so kind as to offer me a late check-out, given my evening flight, and to arrange the shuttle to the airport at my convenience. The next morning, the restaurant server helped me maximize my Accor membership benefits while keeping my budget in check. (3) Modern & sophisticated room design: smart lighting and rational amenities, just enough for what I need, yet saving space and investment for the hotel.(4) World-class Breakfast with hundreds of food courses from east to west. It's a nice surprise for the Mercure hotel brand. (5) It was a minus point that the Mercure Haneda Airport hotel did not offer Accor loyalty points, but I am on with Expedia’s keycast benefits."

"Very nice hotel that feels new. Great quality sleep and quiet despite being next to Haneda. Good food and drink options in the complex. Very efficient shuttle service to the Haneda terminal. "

"Everyone, including the reception staff, parking attendants, housekeepers, and store staff, are consistently courteous and professional. This is probably my fifth time staying here, and I’ve never been disappointed. The rooms are always very clean and well stocked. I would definitely stay again."

"Early check in was greatly appreciated and a welcome surprise. Small but super cool rooms with everything you need. Great location so close to shikuba crossing and amazing food and shops nearby. "

"The hotel is a lot nicer than their photos do them justice. The location is great, a short walk to Shibuya crossing and all other tourist spots like the pokemon center and don quijote. Also located above a subway station! The bed was very comfortable and the room was great. I would for sure stay here again. "