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"Our room was clean and a good size, the breakfast was good. "

"Charming characterful hotel "

"Staff are all friendly and helpful, having free parking, not far from the city centre, was incredibly helpful"

"Parking easy clean rooms friendly staff excellent breakfast"

"I didn’t have breakfast so cannot comment, but it looked fresh. Had a coffee but was luke warm, could not be warmed up as it was from a machine. Staff super helpful when I requested to move to a bigger room. Manager was very helpful too. The only thing that let the hotel down is that the walls and floors could be thicker, a family that were staying seemed to let their children run free, up and down the corridors! Was annoying. Could not hear the traffic noise at all. Aircon was nice. Definitely would stay here again. Great value for money. "

"Breakfast poor quality. Pool area poor condition, and not inviting for children. Dirty rooms bedding ect"

"Breakfast was excellent although if you go late not everything is replenished even though it is 30mins before finishing! "

"Had a great stay, the hotel was clean, the staff very attentive and the breakfast was great. It was only a short trip to Beamish museum too. I would definitely stay here again."

"Excellent hotel. Well located. Great restaurant - dinner and breakfast. Stayed before. Friendly accommodating staff. Would stay again. Highly recommended."