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"Rooms are a good size very clean the staff couldn't be more helpful the pool and spa was a delight with a well equipped gym hotel food was also very good"

"Everything was perfect just the fire alarm went off in my room at 6:30am and woke me up but the hotel it’s self made up for it "

"Very old building, cold room. Decor was dated, room was spacious. Conveniently located for city centre, but not worth the cost."

"Nice comfortable room"

"Nice modern clean hotel "

"This hotel provides the excellent experience, making my visit to Durham so memorable!"

"Excellent 5⭐️"

"Brilliant stay! The staff were very friendly and attentive and were happy to upgrade my room free of charge after requesting a room with a bath. The room (27) was spacious and clean and the bed comfortable. The bathroom was clean and shower had a good water pressure. The food at the restaurant was great and reasonably priced (pork cutlet and espresso creme brulee highly recommended). The booking offered a complementary breakfast of toast, jams, yoghurt, cereals, fruit etc and had a decent selection. Really nice walking/running routes behind the hotel leading off into the countryside also. Its a pity that hotel customers are not allowed to use the gym and pool however without paying extra for it. This was not made clear upon booking and I was slightly disappointed by this. Also would be nice to ditch the small single use toiletry minis and opt for more eco friendly shampoo/shower gel refill dispensers in the shower. Overall great stay and would 100% come back when next working in the area."

"Pet friendly and very polite staff"