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"It's was an experience we wanted, to stay in a castle. The Ruthin Castle has a ton of history. It's a bit run down but I guess that could be the charm. The bathroom was beautiful, the rooms (bedroom and living room) were large. Overall, the place seemed quiet and dark. There is not a lot to do in Ruthin. The staff was nice and the room was clean."

"Rooms were dated, tv worked occasionally,safes did not work,bathroom shower mould on floor tiles. Room key did not work properly had to keep returning to reception to get there master key."

"Poor customer service on arrival, had to go searching for staff to check in. Room adequate but bathroom dated and surrounded by mould. Hotel location right on high street, noise until 1am Breakfast ok"

"Breakfast ok not very hot"

"We had the Spa to ourselves which was nice. Breakfast was good, room was clean, apart from dirty tea cups, a lot of damp around the window . Staff were all lovely "

"Lodges. And the entire resort was immaculately clean. Staff were friendly and polite. Breakfast was great. Spa and leisure was brilliant. Overall had a lovely stay, would highly recommend and will be returning in the summer!"

"À la carte breakfast was good. Staff was extremely friendly and helpful.. rooms are slightly dated and the carpets could use some upgrading. Overall, our stay was fantastic though."

"Breakfast was good as was service in hotel. However I wouldn't recommend if going with children/babies. Limited facilities (no fridge in room, limited storage space for unpacking) and pool depth is 1.1m only in small section of pool with limited usage times for children, rest is 1.4m. Location itself was decent -15/20 mins from main centre. Didn't eat lunch/dinner at hotel so can't recommend. Hotel garden was nice. Free parking on site."

"Good breakfast "