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Hard Rock Hotel Guadalajara

4.0 star property
your current months are July, 2024 and August, 2024.
July 2024
August 2024

Photo gallery for Hard Rock Hotel Guadalajara

Rooftop terrace
Exterior
In-room safe, desk, soundproofing, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Free WiFi
    Free WiFiFree WiFi
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking available
    Parking availableParking available
  • Gym
    GymGym
The price is NZ$225
includes taxes & fees
1 July - 2 July

Explore the area

Map
Av. Ignacio L. Vallarta 5145, Camino Real, Zapopan, JAL, 45040
  • Popular LocationMinerva Roundabout5 min drive
  • Popular LocationExpo Guadalajara5 min drive
  • Popular LocationBasilica de Zapopan10 min drive
  • AirportGuadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)34 min drive

Most relevant reviews

ExperimentalCarousel

6/10 Okay

The rooftop pool area is nice. The rockstar lounge isn’t really anything spectacular. The room is ok but the control pan...
Daniel
Oct 23, 2023
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Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 1 King Bed (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed (Rock Royalty)

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed, Hot Tub

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Rock Royalty)

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds (Rock Royalty)

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 1 King Bed

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Hot Tub

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds, Hot Tub

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, soundproofing, iron/ironing board

Deluxe Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 3
  • 2 Queen Beds

About the area

Zapopan

Located in Zapopan, Hard Rock Hotel Guadalajara is connected to a shopping centre. Hospicio Cabanas and Telmex Auditorium are cultural highlights, and some of the area's notable landmarks include Minerva Roundabout and University of Guadalajara Assembly Hall. Looking to enjoy an event or a match while in town? See what's going on at Jalisco Stadium.
Visit our Zapopan travel guideOpens in a new window

What's nearby

  • La Gran Plaza Fashion Mall - 12 min walk
  • Minerva Roundabout - 5 min drive
  • Expo Guadalajara - 5 min drive
  • Akron Stadium - 9 min drive
  • Basilica de Zapopan - 10 min drive

Getting around

  • Mexicaltzingo Station - 7 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.) - 35 min drive

Restaurants

  • ‪Mr. Pampas - ‬8 min walk
  • ‪Utc-6 Bar Hotel Hard Rock - ‬1 min walk
  • ‪Agatha Kitchen Bar - Guadalajara - ‬2 min walk
  • ‪Dogos Nacho - ‬9 min walk
  • ‪El Socio - ‬7 min walk

About this property

Hard Rock Hotel Guadalajara

Upscale hotel near Minerva Roundabout
Located close to Expo Guadalajara and World Trade Center, Hard Rock Hotel Guadalajara provides a poolside bar, a rooftop terrace and a coffee shop/cafe. Treat yourself to a manicure/pedicure, a sports massage or a body scrub at Rock Spa®, the on-site spa. The on-site international cuisine restaurant, Sessions, offers breakfast, lunch and dinner. In addition to a garden and a library, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Swimming pool with sunloungers and pool umbrellas
  • Buffet breakfast (surcharge), valet parking (surcharge) and a round-trip airport shuttle (surcharge)
  • An outdoor pool, concierge services and tour/ticket information
  • Smoke-free property, a lift and meeting rooms
  • Guest reviews give top marks for the location
Room features
All 348 rooms boast comforts such as 24-hour room service and pillow menus, in addition to perks such as free WiFi and air conditioning. Guests reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hairdryers
  • Smart TVs with cable channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (MXN 60 per day)
  • Covered valet parking on site (MXN 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: MXN 340 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sessions

Things to do

  • Full-service spa
  • Gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 30 floors
  • Beaux Arts architecture
  • Building
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • MP3 dock
  • Pay films
  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 5:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 1500, per pet, per day, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 23 kg per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and litter trays are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately MXN 340 for adults and from MXN 150 for children
  • Airport shuttle fee: MXN 330 per vehicle (one-way)
  • Self-parking fee: MXN 60 per day
  • Valet parking fee: MXN 60 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 1500 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 5:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 10:00 AM to 7:00 PM
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Hard Rock Hotel Guadalajara Zapopan
Hard Rock Guadalajara Zapopan
Hotel Hard Rock Hotel Guadalajara Zapopan
Zapopan Hard Rock Hotel Guadalajara Hotel
Hard Rock Guadalajara
Hotel Hard Rock Hotel Guadalajara
Hard Rock Guadalajara Zapopan

Frequently asked questions

Does Hard Rock Hotel Guadalajara have a pool?

Yes, this property has an outdoor pool. Pool access is from 10:00 AM to 7:00 PM.

How much does it cost to stay at Hard Rock Hotel Guadalajara?

As of 20 Jun 2024, prices found for a 1-night stay for 2 adults at Hard Rock Hotel Guadalajara on 1 Jul 2024 start from NZ$224.96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hard Rock Hotel Guadalajara pet-friendly?

Yes, this property allows cats and dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a deposit of MXN 2000 per stay and a fee of MXN 1500 per pet, per day. Service animals are exempt from fees.

How much is parking at Hard Rock Hotel Guadalajara?

Self-parking is available for MXN 60 per day. Valet parking is available for MXN 60 per day.

What time is check-in at Hard Rock Hotel Guadalajara?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 5:00 AM to 3:00 PM for a fee.

What time is check-out at Hard Rock Hotel Guadalajara?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Hard Rock Hotel Guadalajara provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 330 per vehicle applies.

Where is Hard Rock Hotel Guadalajara located?

Situated in Zapopan, this spa hotel is within 3 mi (5 km) of Minerva Roundabout, Expo Guadalajara and World Trade Center. University of Guadalajara Assembly Hall and Guadalajara Country Club are also within 6 mi (10 km).

Hard Rock Hotel Guadalajara Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 941 out of 1390 reviews" "
Rating 8 - Good. 213 out of 1390 reviews" "
Rating 6 - Okay. 119 out of 1390 reviews" "
Rating 4 - Poor. 62 out of 1390 reviews" "
Rating 2 - Terrible. 55 out of 1390 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Christian

Roaches
Stayed 4 nights in May 2024

10/10 Excellent

karina, las vegas

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, the room was beautiful! I had a corner room and it was a really nice room. Felt like home (I’m from Las Vegas) ❤️ room service was really taste and prompt. The staff could have had better communication between it’s staff as I did find myself having to repeat myself multiple times. I had a late check out request. Besides that everything was great!
Stayed 3 nights in Jun 2024

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet could have been better. Very basic options on the protein. There was no bacon or strawberrys.
Stayed 1 night in Jun 2024

6/10 Okay

Sofia

Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

2/10 Terrible

Mike

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The water in the tub was dirty and the AC didnt work properly and the elevator system is not good
Stayed 1 night in Jun 2024

8/10 Good

Miguel

Travelled with family
Liked: Amenities, property conditions & facilities
Service good but not great, poor service at the restaurant and food also not great
Stayed 2 nights in Jun 2024

10/10 Excellent

Viridiana A Colon, Las Vegas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great place to stay, easy access for transportation.
Stayed 2 nights in Apr 2024

10/10 Excellent

Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

6/10 Okay

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was well except for a rude waitress in the bar on Sunday June 9th 😒
Stayed 1 night in Jun 2024