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"We had an amazing stay, with great service from Russell and Kylie. The hotel itself located conveniently for the Old Quarter and has a lovely rooftop pool area. We’d definitely stay again."

"This is a very friendly and helpful local hotel. The room is clean and you have everything you need. The location is good, you can walk everywhere you need to go in the Old Quarter and beyond. Breakfast is located at another hotel just down the street. If you want a local experience and not the corporate western hotels then choose the Hanoi Lotus Boutique Hotel! "

"이 호텔은 가격 대비 훌륭한 가치가 있으며, 직원들에 대해 충분히 칭찬할 수 없습니다! 모두 친절했고, 제가 택시에 가방을 두고 내렸을 때(모든 귀중품이 들어 있는) 도와주기 위해 최선을 다했습니다! 한 시간 안에 안전하게 되돌려받았습니다. 호텔은 하노이 중심부에 이상적으로 위치해 있으며, 모든 것이 도보로 이동할 수 있는 거리에 있었습니다. 여행 관련 일을 담당하는 안나는 아주 다정하고 따뜻한 친근한 여성으로 영어를 매우 잘합니다. 여행이나 관광 정보가 필요하면 미아가 도와줄 수 있습니다. 미아는 하노이 힐튼(감옥)을 추천했는데, 방문할 가치가 충분했습니다. 접수 담당 직원 중 한 명인 캔은 다시 한 번 친절하고 도움이 되는 멋진 여성입니다. 오후 접수를 담당하는 ĐA는 항상 미소를 지으며 매우 친절하고 도움이 됩니다. 로열 프리미엄의 모든 분들께 감사드립니다. 저희는 하노이에서 멋진 시간을 보냈으며, 딸 제스가 하자잉 루프에서 돌아오는 동안 머무를 수 있도록 도와주신 특별한 감사도 전합니다!"

"The location was great! Close to so much, yet the room was still quiet. The included breakfast buffet was so good! "

"Excellent location, can’t be better. It’s in the center of it all, but the rooms are very silent. Great pillows, and really clean smelling sheets. Jimmi is an amazing host, and the staff at the hotel too. We’re very grateful to have had him as a host, he arranged a perfect shuttle back to the airport. Thank you for everything! "

"Best service I’ve ever received at a hotel! Tamila at reception did an exceptional job introducing us to the city itself, the culture, the restaurants and facilities at the hotel. They welcomed us with a small snack and drink. We got a room upgrade, so it was very spacious. Staff went out of the way to help us, be it bringing our laundry delivered by an outside company, assisting us with luggages and making sure we were satisfied with the meals and room. Taste of breakfast is exceptional! Made to order Bun Cha is a must try. Mia Restaurant is equally stellar and we ended up eating there twice. Tasted like a Michelin starred restaurant and the wait staff even deshellwd seafood items for us. When we checked out for Halong Bay cruise, the reception staff packed us a small snack since the ride to the cruise ship terminal would be long. Overall, this is the best hotel I’ve visited!"

"Friendly staff, amazing breakfast. "

"Very modern and clean hotel. Very friendly service. Breakfast was exceptional. "

"Yes"